Vignetics B.V. Reviews 

173
•
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Very prompt service. We received an acknowledgement of our order straightaway followed by an email confirming it had been despatched by Royal Mail that day. Today we have received our low emiss... See more

Rated 1 out of 5 stars

Ordered a number of items, half the order was sent by email. Half was apparently posted, no tracking ever supplied. Refused to refund until they were returned which was impossible for me to achieve as... See more

Rated 5 out of 5 stars

Brilliant service I ordered my clean air Germany sticker and it arrived at my House address in UK on the 3rd day, the service has been Brilliant good clear instructions, I would certainly recommend... See more

Rated 5 out of 5 stars

Excellent service. With only 5 days prior to travel to Germany, I spoke to the team in the Netherlands regarding delivery dates. I was assured I would receive my emissions window sticker in time. Afte... See more

Company details

  1. Travel Agency

Written by the company

We provide an easy access for travellers visiting Switzerland, France or Germany. Our support team accompanies both holiday and business travelers, making sure ordering and shipping to your address runs comfortably. Chat with us via WhatsApp: https://wa.me/31202149577


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

173 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(173)

16 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 1 out of 5 stars

Charged me for a swiss Vignette which…

Charged me for a swiss Vignette which was not delivered, they said i could order an an E-Vignette and they would credit the original Vignette which i did, however they have not credited me the original and they have not responded to various emails that i have sent since

June 27, 2026
Unprompted review
Rated 1 out of 5 stars

Refusal to Honor My Legal Right of Withdrawal and No Proof of Shipment

I am extremely dissatisfied with Vignetics and seriously question the legality of their practices.

My order was allegedly shipped on April 22, yet to this day the company has been unable or unwilling to provide any verifiable proof of shipment or even a valid tracking number, despite repeated formal requests. Under EU consumer protection law, a seller must be able to demonstrate dispatch and provide transparent information regarding the delivery status of an order. Vignetics has failed to comply with these obligations.

Due to this lack of proof and the company’s complete absence of transparency, I exercised my legal right of withdrawal and requested the cancellation of my order. Vignetics refused without any proper justification and is now deliberately ignoring my messages.

Refusing to provide evidence of shipment while denying a consumer’s statutory withdrawal rights may constitute a breach of EU consumer law and potentially deceptive commercial practices. I am now considering escalating this matter through consumer protection authorities, payment dispute procedures, and all available legal channels.

Based on my experience, I strongly recommend avoiding this company until they start respecting basic consumer rights and legal obligations.

May 18, 2026
Unprompted review
Advertisement
Advertisement
Rated 5 out of 5 stars

Perfect

Perfect. Ordered a German Emission Zone sticker (Unweltplakette). Great communication on status. Arrived within 4 days.

November 13, 2025
Unprompted review
Rated 5 out of 5 stars

Excllent service

Excellent service. With only 5 days prior to travel to Germany, I spoke to the team in the Netherlands regarding delivery dates. I was assured I would receive my emissions window sticker in time. After ordering on Thursday afternoon, the sticker arrived Saturday morning. Many thanks for a speedy turnaround. Would highly recommended. Great service.

July 25, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Brilliant service

Brilliant service I ordered my clean air Germany sticker and it arrived at my House address in UK on the 3rd day, the service has been Brilliant good clear instructions,
I would certainly recommend Vignetics,
Danny Thompson
Happy Customer

July 25, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service.

The ordering process was very clear and quick. I needed reassurance as to the speed of delivering the physical vignette (our preferred version) for a forthcoming trip and I received a reply to my email enquiry very promptly. Overall, a very good experience. I also got a discount on the admin fee which was an added bonus!

May 24, 2025
Unprompted review
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look