Whilst the product was sealed in a protective plastic film, it was left rattling around in a larger box for delivery with no packing. Small dent on lid. One hinge needed small adjustment. Too much h... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Easy ordering and on-time delivery. The instructions are poor being extremely basic and do not refer to assembly, which is not easy regarding the armrests which connect the seat to the backrest. (... See more
Company replied
Initally not happy.Firstly the item arrived quickly however on opening the package I realised we had been sent an item tgat had been incorrectly described.It stated the dispenser was refillable which... See more
Company replied
We ordered some large metal office cabinets that we needed quickly as we were moving office. They were duly delivered on a Monday morning early as promised. These cabinets were heavy duty therefore t... See more
Company replied
Company details
- Office Supply Store
- Office Furniture Store
- Office Supply Wholesaler
- Printer and Scanner Store
- Toner Cartridge Supplier
Written by the company
Wherever and however you work – we are here for you! As a leading expert in workplace solutions, we know better than anybody that the way we work has changed throughout the years. Since 1960 we have led workplace transformation. In 1990 we began assisting companies in their adjustment from paper to computer under the name Viking Direct in Europe, and we are now present in the new era of hybrid working. We wish to use our vast experience to help you elevate your business! An ever-changing work environment has always inspired us to embrace change. We are continuously aware of our customers’ needs and requirements. As an omni-channel business, we provide the right solutions for every company. Running a start-up and still deciding on your needs? We can offer you the support you need! Leading a large business requiring a large assortment? We have you covered! Since November 2021, we have become part of RAJA Group. Operating in 19 European countries with 3,000 employees, RAJA Group is Europe's largest packaging distributor and plays an important role in the office supplies and furniture market. This step strengthens our position in the market and puts us in a good position for the future. It marks a new milestone in our journey towards a more modern and future-proof formula for all your workplace solutions.
The Viking benefits - https://www.viking-direct.co.uk/en/viking-advantages
Written by the company
- One-Stop-Shop
- All your workplace solutions in one place.
- Viking One
- Our exclusive customer program for our top customers with a dedicated service-team and many benefits
- Best Price
- Permanent low prices on all your stationery essentials.
- Gift shop
- Attractive gift shop. Add free gifts to your shopping cart. Buy more get more.
- Nectar points
- Collect and spend at Viking. We are the only office supplier that gives you Nectar points.
- Easy return
- 30-day satisfaction guarantee and free returns. Simply plan and arrange the return of your product in your online account.
- Own Brand
- Wide range of great quality Own Brand supplies for everyday workplace needs at unbeatable prices.
- Great customer service
- We are always happy to help you via phone, e-mail or chat. Service with a smile.
Contact info
United Kingdom
- www.viking-direct.co.uk
4.1
Great
34K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service as always and super…
Great service as always and super speedy delivery
thank you
September 11, 2026
On time with delivery and goods correct
September 14, 2026
made easy and speedy delivery .
September 7, 2026
Small value order
Small value order. Prompt delivery. Viking have good range of products.
However, with some items one may only want a dozen, but then one finds that the minimum is 50 which makes it too pricey.
September 14, 2026
Was very easy to place order
Was very easy to place order , was kept updated and delivered very quickly
September 13, 2026
I ordered and it was delivered a few…
I ordered and it was delivered a few days later. What more can one ask
September 13, 2026
Reasonable price and efficient delivery.
September 12, 2026
Still waiting for delivery
I received a note to sat the delivery ery had been misrouted and would receive it shortly. I'm still waiting!
September 12, 2026
Products arrive as advertised in the…
Products arrive as advertised in the appropriate timscale
September 5, 2026
GOOD DELIVERY, BAD SUPPLIER!
You delivered the chain saw oil I ordered beautifully, also the item I DIDN'T ORDER (but not your fault) the supplier sent a Black & Decker W600 instead of a CHAIN SAW! I hope to see your driver again very soon,
September 12, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Excellent products and very quick…storage
Excellent products and very quick service, well packed, great well made storage boxes
September 12, 2026
Reply from Viking Direct
Good Afternoon
Thank you for your 5* review.
We are delighted to hear that you are pleased with our products and the speed of our service, and that the storage boxes were well-made and well-packed. Your positive feedback is greatly appreciated.
Many thanks
Karen
Viking Customer Service
Reply from Viking Direct
Good Afternoon
Thank you for taking the time to leave your 5* review.
We are delighted to hear that you experienced quick and efficient delivery. We appreciate your positive feedback.
Kind regards
Karen
Viking Customer Service
Reply from Viking Direct
Good Afternoon Michael
Thank you for your 5* review.
We are so glad to hear you had a positive experience and thank you for your feedback and recommendation.
Kind regards
Karen
Viking Customer Service
Perfection!
The service (including delivery) was five star as usual from start to finish. There were a couple of quirks in this order owing to supply delay but all was arranged by the agent to my financial advantage, and all arrived as promised. Why would anyone go anywhere else for their office and stationery needs? Thanks so much!
September 11, 2026
Reply from Viking Direct
Good Afternoon Brian
Thank you for taking the time to leave your 5* review.
We are delighted to hear that you consistently receive excellent service from us. It's wonderful to know that even with a slight delay we were able to resolve it to your satisfaction. We appreciate your feedback and continued business.
Many thanks
Karen
Viking Customer Service
Absolutely first class great range of…
Absolutely first class great range of products affordable prices and super fast delivery
September 5, 2026
Reply from Viking Direct
Good Afternoon Amanda
Thank you for taking the time to leave your 5* review.
We are delighted to hear you found our product range great, our prices affordable, and our delivery super-fast. Your positive feedback is greatly appreciated.
Many thanks
Karen
Viking Customer Service
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.