Balaken No 1 i Stockholm AB Reviews 

When my items were being delivered, I could see that the wrapping was not appropriate and was torn at several places.

Both pickup and delivery were smoothed. No stress at all. Both times they've called me around 30 minutes in advance. Polite on the phone and in person. I didn't have to do anything, just use the app, answer the phone and open the door.
The price is very affordable. Much cheaper than when I've used a self-storage box.
I'm super happy with this service, will recommend and use it in the future.

The staff was really rude and my stuff wasnt even registered in the system, i had to point it out and say every item i had and thats not a good way because you dont remember everything you move. They tried to charge double, always double check price and dont be mislead by the good reviews , this is feels like a shady company because of the rude staff and the errors.

I’ve praised Vinden so much to everyone I know after this experience with them. Honestly just the best service. Super impressed.

Most furniture is dameged.
Try charged doubled.

Truly awful experience.

We used this company to move and store all our home furniture as we were in between homes. Before the move we had repeated conversations with the company discussing their moving protocols - as this was going to be a large transportation with literally all our belongings being relocated. We have a number of expensive items and we wanted to ensure our furniture was properly and safely transported. The company assured us that they always correctly transport items (including proper wrapping and covering). To our horror when the movers arrived they had not brought any materials. Our TV, sofa, chairs, tables, rugs (literally everything) were placed into the back of the moving van without any protection. Our bike was actually placed on top of our sofa.

After this our furniture was stored in their facility. During this storage period I had repeated communication (at least three telephone conversations) with the company to complain about how our furniture was transported and also to ensure that when all the items were moved to our new apartment they would be correctly transported this time. They assured me that it would be.

Unfortunately they lied. When our furniture arrived they were again not correctly packaged. Our items turned up were either completely ruined or damaged. Beds and sofas were dirty. Tables and wardrobes scratched and chipped. Basically a horror show.

We have been in communication with the company for months now trying to get some form of compensation for the ruined items but they have been dragging their feet. They then offered us a small sum that covers the cost of a number of the items, which we agreed to. But this wasnt the end. Only hours after agreeing to this sum the company then sent through the bill for the "transportation", which came to 25% of the total compensation. It felt like a little slap in the face to be charged for a service that ruined our personal belongings.

We are now seeking legal advice but I strongly advise any one looking to use this company to think again. There are better and more established outfits out there. Don’t take a chance with these cowboys.

(N.B. I would have liked to upload images of the items placed in the van, as well as the damaged items, but Viden don't allow images to be uploaded to this page - I wonder why)

Good Price and service. I store 2 boxes for 76 Kr
and with checap delivery price from my home.

Brilliant solution when moving house, as our cardboard boxes could be picked up as we packed them up, and delivered back progressively as we packed out in the new place! Delivery always on time, no damage to any of the boxes. I recommend!

Great service, exactly what I need! Prices are more than fair, the app is easy to use and the drivers are reliable, friendly and supportive.

Have used their services for quite some time now and are impressed with how they take care of me as a customer.

Efficient and flexible. The staff could be more professional.

Grym service!