Visla Reviews 

15
TrustScore 2.5 out of 5

2.5

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Company details

  1. Video Editing Service
  2. Cloud Computing Service
  3. Software Company

Written by the company

Visla is an all-in-one video creation and communication platform that empowers teams to tell their story through video. Our comprehensive features of recording, editing, and sharing of videos are here to support all your video creation needs. We are on a mission to revolutionize video creation and communication through easy-to-use tools. We want to empower creators and businesses to tell their stories and connect with their audience through video.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

15 reviews

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1-star

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2.5

All reviews

(15)

3 reviews in the last 12 months

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Rated 2 out of 5 stars

I’ve been using your platform for… creatng online course

I’ve been using your platform for creating recorded lessons and content, and unfortunately, my experience has been very disappointing.
The system is not user-friendly, not intuitive, and not practical for professional content creation. I’ve encountered numerous technical issues that significantly disrupt my workflow.
What’s even more frustrating is the level of support. I’ve been reaching out repeatedly over the past few weeks, and the responses have been slow, limited, and not comprehensive. In many cases, I didn’t receive timely or helpful assistance.
For a platform that serves users globally, support availability should be much broader — ideally close to 24/7. As it stands, I find myself dependent on U.S. time zones, which makes it very difficult to work efficiently.
I regret starting to work with this platform. At this point, I cannot recommend it to colleagues, students, or anyone looking for a reliable and effective tool for content creation.
I hope you take this feedback seriously and make significant improvements.

March 16, 2026
Unprompted review
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Rated 1 out of 5 stars

"No refund policy" = They know they are useless

They have a "no refund policy" - which tells you everything you need to know - they never intended it to be useful to anyone.

For the busy worker, experimenting with this app is costly. To do anything useful, you end up paying for a more advanced option, and then there are no reminders of the charge (unlike most apps your subscribe monthly to), so it's very easy to get caught out and pay for an undesired subscription (It's really not worth it - chat GPT and Canva basic offer more creativity and precision for free). To cancel a subscription you have to go back and forth between emails and log in codes and special uniquely generated links emailed to you - with large time lapses between. Meanwhile, to upgrade takes seconds.
It's basically a trap, and they are openly hoping you haven't got the time, organisation or attention to fine detail to notice you are still being charged.

April 16, 2025
Unprompted review
Rated 5 out of 5 stars

A game-changer for internal and external training!

Visla has been a game-changer for creating internal and external training videos. With no background in marketing or video creation, I found it incredibly easy to use without any training. The AI tools are fantastic for generating video drafts from blogs, webpages, or ideas, saving me hours of work. Editing is simple, and the results look professional every time. Visla’s intuitive design and versatility make it perfect for anyone looking to create quality videos quickly and effortlessly. Highly recommend!

January 8, 2025
Unprompted review
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Rated 1 out of 5 stars

It is good as a basic service, price model feels more and more like a scam.

It is good as a basic service, however they are now moving to a microtransaction model that removes key features that were present before. Monthly payments renew at a calendar month and not based on purchase date. Your videos are on their servers so if you want access you are trapped and a lot of the video stock is pulled. Average service all around.

November 28, 2024
Unprompted review
Rated 1 out of 5 stars

Visla billing, Subscription and Refund Policy is Questionnable

My experience with Visla has been disappointing, to say the least. The app itself is far from user-friendly, making navigation and basic usage unnecessarily cumbersome.

What's more concerning is their billing and refund policy, which seems designed to exploit users. I found myself subscribed and billed for their Pro service without ever having placed an order for it. Getting a refund proved to be a frustrating and time-consuming ordeal, adding to my dissatisfaction with the company.

Given my experience, I strongly advise potential customers to exercise caution when dealing with Visla. The combination of an unfriendly app interface and questionable billing practices makes it hard to recommend this service to anyone. Based on my encounter, I will not be recommending Visla to others.

July 11, 2024
Unprompted review
Rated 1 out of 5 stars

Subscription Scam

I was on a monthly subscription and out of nowhere they charged me for a full year without my permission, and ignored all my emails asking for help not even giving me a simple response. Stay away so you don’t get scammed like I did.

March 3, 2024
Unprompted review
Rated 1 out of 5 stars

Almost laughable results

From the Chat GPT side and the preview I was shown, I was really confident I'd get something amazing from this tool but the result from Visla was comically wrong.
Example: "A handsome man" okay that's a judgment call but this was NOT a handsome man "drives his convertible sports car" the car was not convertible and not a sports car drives through a traditional Cornish country road" it looked more like Nevada "dressed in a smart shirt adorned with the vibrant colors of the Gay Pride flag" he was wearing a lumberjack checked woollen shirt. I could go on but basically it turned the streets of Truro, Cornwall into what looked like Bangalore which really made me laugh. Basically it does not work at all or it needs to be fixed.

April 10, 2024
Unprompted review
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Rated 4 out of 5 stars

Well, not bad for AI at all...

Well, not bad for AI at all...

i used it for maybe three months when had my side job.
First, I liked the interface and smart design where you intuitively know where needed tool is
second, that free plan is something. it had totally closed my needs
However I am not ready to pay the full price for the usage
overall, great tool for design

December 2, 2023
Unprompted review
Rated 1 out of 5 stars

Poor performance from the Software.

Signed up this morning. Uploaded a video which already exists on youtube to use the voice and video feature.

I used this video because I knew it worked and i wanted to use it to help understand the process better.

Sadly just made a 3rd attempt at uploading and adding voice over content with 667 words and for the 3rd time the generation process has stuck at 82%.
Tried it in both Chrome & Edge with zero success!!!

FYI Chrome stops at 82%
Edge stops at 85%

Spent over an hour on this now. Sorry but can't endorse this product or use it so it's back to evaluating Synthesia in more detail.

09/05/24

So in response to your reply. Immediately you go on the defence and accuse me of giving a false review.

Let me assure you, i've just this minute logged into my account and the videos I tried to utilise are still in the folders along with the welcome to visla video.

The fact that i explained where I was experiencing the problem, with both browsers and specific with the completion percentage should have surely shown you it was a genuine review.............

November 20, 2023
Unprompted review
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Reply from Visla

At Visla, we take pride in providing high-quality software and exceptional support. After carefully checking our records, we couldn't find any account that matches this reviewer's description and believe this review may not reflect an authentic user experience.

We invite anyone genuinely interested in our product to reach out to our support team directly with questions or for assistance. We stand by the performance and reliability of our software and are here to help all our valued customers.

Best regards!

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