Excellente participation de l.agent en assistance en direct via le chat pour finaliser la conception et la commande heureusement même qu.il a été la.merci Adel.
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I purchased product labels, but they are quite expensive at 0.2 cents per unit and of very poor quality. They do not adhere properly and peel off very easily from any surface, whether it be cardboard,... See more
Company replied
Je suis professionnelle de santé. J'avais fait une erreur dans mon N° d'identification RPPS. Khadija le 15 mai 2026 à 8h40 a pris le temps de modifier (9h17). De plus VistaPrint m' a offert les carte... See more
I made two stupid mistakes throughout the creation of my articles: got the wrong qr code and got the wrong address. Despite my attempts at self-boycott Vistaprint staff (I remember at the moment Ines... See more
Company replied
Company details
- Digital Printing Service
- also in
- Commercial Printer
- Custom T-Shirt Store
- Prints and Signs Store
- Promotional Item Store
- Sticker Manufacturer
About VistaPrint FR
Written by the company
VistaPrint est le partenaire en impression et marketing de millions de TPE et PME à travers le monde. Tout a commencé à Paris, il y a 30 ans, avec une idée simple : réinventer la carte de visite. Depuis, l’aventure a bien grandi ! Aujourd’hui, nous aidons les entreprises à donner vie à leurs idées et à se faire remarquer, des affiches grand format aux vêtements personnalisés, en passant par les packagings sur mesure et les cadeaux d’entreprise.
Avec plus de 13 sites de production dans le monde, dont un aux Pays-Bas, au cœur de nos opérations européennes, nous proposons une large gamme de produits pour faire rayonner chaque marque : cartes de visite, flyers, banderoles, supports d’affichage, papeterie et objets promotionnels. Grâce à notre studio de création en ligne, chacun peut facilement choisir un modèle, importer ses propres visuels et personnaliser ses produits selon ses envies et ses besoins.
Parce que chaque projet est unique, nous mettons tout en œuvre pour rendre la création simple et accessible à tous. Modèles prêts à personnaliser, conseils en design et assistance par e-mail, téléphone et chat 24 h/24 et 7 j/7 : tout est pensé pour accompagner les professionnels à chaque étape.
Notre ambition ? Aider chaque entreprise à se démarquer, se développer et à marquer les esprits. Et la confiance de nos clients nous encourage à aller toujours plus loin : en 2025, VistaPrint a été élue « Marque Préférée des Français » pour la deuxième fois consécutive, dans la catégorie impression en ligne et produits personnalisables (OpinionWay), et a reçu le titre « Élu Service Client de l’Année » pour la quatrième année consécutive. Découvrir nos produits Services graphiques Créez un site Web Idées et Conseils
Avec plus de 13 sites de production dans le monde, dont un aux Pays-Bas, au cœur de nos opérations européennes, nous proposons une large gamme de produits pour faire rayonner chaque marque : cartes de visite, flyers, banderoles, supports d’affichage, papeterie et objets promotionnels. Grâce à notre studio de création en ligne, chacun peut facilement choisir un modèle, importer ses propres visuels et personnaliser ses produits selon ses envies et ses besoins.
Parce que chaque projet est unique, nous mettons tout en œuvre pour rendre la création simple et accessible à tous. Modèles prêts à personnaliser, conseils en design et assistance par e-mail, téléphone et chat 24 h/24 et 7 j/7 : tout est pensé pour accompagner les professionnels à chaque étape.
Notre ambition ? Aider chaque entreprise à se démarquer, se développer et à marquer les esprits. Et la confiance de nos clients nous encourage à aller toujours plus loin : en 2025, VistaPrint a été élue « Marque Préférée des Français » pour la deuxième fois consécutive, dans la catégorie impression en ligne et produits personnalisables (OpinionWay), et a reçu le titre « Élu Service Client de l’Année » pour la quatrième année consécutive. Découvrir nos produits Services graphiques Créez un site Web Idées et Conseils
Contact info
4.5
Excellent
30K reviews
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Emna SGHAIER is the best and very nice
Emna SGHAIER is the best and very nice
November 9, 2026
Unprompted review
Reply from VistaPrint FR
We are so pleased to hear that our team provided such friendly and helpful service. Your kind words mean a lot to us, and we truly appreciate your support.
Excellente participation de l.agent en…
Excellente participation de l.agent en assistance en direct via le chat pour finaliser la conception et la commande heureusement même qu.il a été la.merci Adel.
November 8, 2026
Unprompted review
I thank Sawssen Nasri from Vista print…
I thank Sawssen Nasri from Vista print for her top professionalism! She is very kind and accurate!
I am very happy with this service.
October 7, 2026
Unprompted review
Reply from VistaPrint FR
We are thrilled to know that our team provided such professional and attentive assistance. We will be sure to pass along your kind recognition, and we appreciate your positive feedback and support.
Bad quality /high prices
I purchased product labels, but they are quite expensive at 0.2 cents per unit and of very poor quality. They do not adhere properly and peel off very easily from any surface, whether it be cardboard, metal, plastic, or paper. They fall off within just a few weeks, or the edges start to peel off.
October 6, 2026
Unprompted review
Reply from VistaPrint FR
Thank you for sharing your feedback with us, and we sincerely apologize for the quality issue you experienced with your Product Labels. We completely understand your disappointment regarding the adhesive and price, and we hope you can give us another chance to make this right.
At the moment, we are unable to locate your account details, as your email address and order number were not included in your review. We have sent a request for information and would appreciate it if you could provide those details. Alternatively, you can send us your information directly via email at nareviews@vista.com.
We truly appreciate you taking the time to reach out to us, and we look forward to hearing from you so we can assist you further.
Reply from VistaPrint FR
Thank you for your feedback! We’re glad to hear you found the product well made. We also appreciate your honest feedback regarding the price and will be sure to share it with our team.
Flyers
Love the colours and the texture of the paper ! Cannot wait to show everyone my beautiful leaflets !
August 14, 2026
Reply from VistaPrint FR
We're so happy to hear you love the colors and texture of the flyers. We're sure they will impress everyone.
Best people ever
I made two stupid mistakes throughout the creation of my articles: got the wrong qr code and got the wrong address. Despite my attempts at self-boycott Vistaprint staff (I remember at the moment Ines D but everyone I spoke to was equally helpful and nice) went the extra mile to help either by canceling an order and refunding me or finding alternative ways to have me get my articles on time. Thank you guyss!
August 20, 2026
Unprompted review
Reply from VistaPrint FR
Thank you for sharing such a wonderful review! We are so glad our team was able to step in, explore different solutions, and help you get your orders sorted in time. Mistakes can happen, and we are happy we could make the process less stressful and find options that worked for you. Your kind words mean so much to us, and we truly appreciate you choosing VistaPrint.
Service client au top
On est complètement guide quand on n y arrive pas service au top du top merci infiniment à Kawter
August 7, 2026
Unprompted review
Reply from VistaPrint FR
Merci pour votre message et pour vos compliments à l’égard de notre équipe. Nous sommes heureux d’avoir pu vous accompagner et vous guider dans votre démarche afin de vous apporter l’aide nécessaire.
Oumaima B from the customer service in…
Oumaima B from the customer service in France on the website chat replied immediately to my urgent request to change a last minute spelling error in french : remarkable polite and reactive service. Thankyou again !
July 28, 2026
Unprompted review
Reply from VistaPrint FR
Thank you for your wonderful review. We are delighted to hear our Customer Support team was able to assist with your urgent request quickly and professionally. It is also great to know you had such a positive experience with our service. We truly appreciate your kind words and look forward to helping you again.
Excellent customer service and timely…
Excellent customer service and timely with good quality. Highly recommended
July 20, 2026
Unprompted review
Reply from VistaPrint FR
Thank you for your wonderful feedback! We’re delighted to hear that you had an excellent experience with our customer service and that your order arrived on time with the quality you expected.
Ordered 2 polo shirts (fruit of the…
Ordered 2 polo shirts (fruit of the loom) nice light material, embroidery was good ,ordered the correct chest size but length is for à child ,can’t wear them total waste of money (shame)
June 17, 2026
Unprompted review
Reply from VistaPrint FR
We truly value your feedback and are sorry to hear that while the material of the polo shirts was nice, the length was shorter than expected. We are always working to improve our products and services, and we’d like to investigate this matter further. Furthermore, we will be reaching out to you via email to gather more details so we can enhance your experience. We look forward to collaborating with you.
Amazing service!
December 27, 2025
Reply from VistaPrint FR
Thank you for your review submission. We're happy you're pleased with the service you've received. We look forward to doing business with you again.
Nice printing
Nice printing, quick delivery. However the cards were not cleanly cut.
As i am putting them in letter boxes i do not really bother. But i would think twice before ordering again
June 1, 2026
Reply from VistaPrint FR
Thank you for your feedback, we’re glad to hear you were happy with the printing quality and quick delivery. However, we’re sorry to hear that the cards were not cleanly cut, and we understand how important a clean finish is, especially for distribution work like yours. To help us look into this properly, we will be sending you an email requesting a few more details about the issue. We appreciate you taking the time to share your experience and look forward to reviewing this further with you.
Reply from VistaPrint FR
Thank you for your review. We are thrilled to hear that you had a great customer service experience. We truly appreciate your support and look forward to helping with your future projects.
Reply from VistaPrint FR
Nous sommes heureux d'avoir répondu favorablement à vos attentes.
Je suis professionnelle de santé
Je suis professionnelle de santé. J'avais fait une erreur dans mon N° d'identification RPPS. Khadija le 15 mai 2026 à 8h40 a pris le temps de modifier (9h17). De plus VistaPrint m' a offert les cartes. C'est parfait. Merci encore !
I am a healthcare professional. I had made a mistake in my RPPS identification number. Khadija took the time on May 15, 2026, at 8:40 a.m. to make the correction (9:17 a.m.). In addition, VistaPrint offered me the business cards. Everything is perfect. Thank you again !
May 15, 2026
Unprompted review
Very helpful and nice contact
Very helpful and nice contact, thank you
April 29, 2026
Unprompted review
Reply from VistaPrint FR
Thank you for your kind feedback! We’re really glad to hear you had a helpful and positive experience.
Service client au top!!
April 8, 2026
Unprompted review
Reply from VistaPrint FR
We are delighted to know that our customer service has lived up to your expectations.
Only received part of my order
Ordered two backdrops, the panels arrived and the frames aren't with the order
March 31, 2026
Unprompted review
Reply from VistaPrint FR
We are truly sorry for the concern caused by receiving your backdrop panels without the accompanying frames. We understand how vital it is to have all components of your display arrive together, especially when you are preparing for an upcoming event or promotion. Please be advised that our tracking information shows your full order has not yet been completely delivered, as different parts of a large order can sometimes be processed through separate shipping. Your frames are still in transit and are currently set to be delivered by your promised arrival date, and it appears that the panels simply arrived a bit earlier than expected. We recommend checking your tracking link periodically for updates on the remaining packages to ensure you are ready for their arrival. If you need an immediate solution or further assistance, please reach out to our Customer Support team via: https://www.vistaprint.fr/service-client/centre-assistance/.
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