More.com Reviews 

They never updated me about my tickets and I wasted 2+ hours of my time for a ticket that should have been about two minutes of my time. And there's no reason about the fee. Don't give your money to this site!!!!!

My credit card was duplicated after buying a ticket with them.
My credit card was never ever cloned in my life, after buying a ticket on more.com platform I started to receive lot of online fraudulent transactions in my card.

I wanted to buy 5 tickets for the HELLEXPO being hosted from the 5th - 13th of September 2026.

The payment for the 5 tickets went through, along with a payment for a service fee, but when I received an email, it said that I had not paid the service fee.

While I was reaching out through their support Chatbot their site extracted another service fee payment.

At this point I was charged two service fees and I'm still not able to download the tickets.

The AI chatbot switched over to a real person, and she wasn't of much help either. She told me I need to go find the transaction numbers for the payments, even though the email from their site literally says that the payment for the tickets was successful, meaning they registered that payment, within three hours of this so they can verify the payment. She made another comment that to prove the transaction, I need to present the receipts for the payments which I’m supposed to receive from them but never did. After a while the support person abruptly ended the call telling me to wait for the refund, without any further details on how to resolve the situation because I’m certainly not going to try to buy another set of tickets and hope it works.

Their site somehow failed to register the payments, the money was taken from my bank account, I paid two service fees, the second one without authorization from me, because of another mistake in their system, and i was told to look for transaction numbers for the payments to prove that I made the payments within three hours of this problem happening. And another kicker is that the service fees are nonrefundable, so I was forced to pay for a service without consent for nothing, which feels like robbery and like I got scammed.

Stay away from this site and their unprofessional operation/behavior.

The show cancelled last minute ,despite all this turnover and frustration More still get paid the commission,it’s not about money but principle
Shame

I bought tickets through more.com for a screening that was advertised as having English subtitles. Shortly before the event, I was informed that the English subtitles would no longer be provided.

Because this was a material condition of my purchase, I asked for a full refund. More.com refunded the ticket price but refused to refund the service fee, repeatedly referring to their standard terms and treating the situation like a normal voluntary cancellation.

That is what I found frustrating. I did not change my mind or decide not to attend. I had to cancel because the event was no longer being provided as advertised at the time of purchase.

The amount itself is obviously trivial. The issue is the lack of ownership and the careless way the situation was handled. When a customer is forced to cancel because the advertised service changes after purchase, hiding behind a generic “service fees are non-refundable” policy is poor customer service.

I would be very hesitant to book through more.com again.

I traveled more than an hour just to discover the event was canceled two days before. One day before they sent me a reminder email that the event is getting closer.
COSTA NAVARINO refunded the tickets but MORE refused to refund their fee for the tickets.
Costa Navarino 23/8/2026 DRUMMOND MONEY-COUTTS "THE MENTALIST"
Finally:
My point of view was accepted and fee was refunded by MORE.

We attended the Isaiah Collier Quartet concert and, while the musicians were absolutely phenomenal, the organization was extremely disappointing.
We drove over 1.5 hours from outside Athens to the advertised venue, only to discover that the location had been changed without any notification. We only found the correct venue because a kind police officer contacted the organizers for us. This level of communication is completely unacceptable, especially for a ticketed event.
We had purchased VIP tickets more than a month in advance and specifically selected centre aisle seats. Upon arrival, nobody welcomed us or showed us to our seats. When we eventually found them, our designated seats had been moved to the far right side instead of the centre where we had booked. To make matters worse, other people were already sitting in our seats. When we politely explained that these were our assigned seats, they simply acted as though they didn't understand us, leaving us in an awkward situation. Rather than creating a scene and disrupting the evening, we chose to step back. We were raised to behave with respect and consideration for others, even when that courtesy is not returned.
The venue itself was another major disappointment. On one of the most humid evenings of the summer, the event was held in a courtyard with virtually no air circulation. People were smoking throughout the performance, the smell of cigarettes mixed with stale beer hung in the air, and there wasn't even a single fan to provide basic comfort. This was supposed to be an elegant jazz concert, yet at times it felt more like sitting in an overheated taverna than attending a professionally organized cultural event.
As for the "VIP" experience, it raises the question: what exactly does VIP mean here? The so-called VIP seating consisted of tiny metal chairs that were uncomfortable even for a short event, with rows so tightly packed that simply reaching our seats required squeezing past everyone. There was nothing premium about the experience despite paying a premium price.
At the end of the evening, we spoke directly with the organizers about everything that had happened. Rather than addressing our concerns, we were simply told to send them an email.
The only highlight of the evening was Isaiah Collier and his outstanding quartet. Their performance was exceptional, and they deserved a far better organized event than what the audience experienced.
Sadly, what was meant to be an early birthday celebration for my husband turned into a frustrating and deeply disappointing experience. We left with wonderful memories of the music—but equally unforgettable memories of just how poorly the event itself was managed.

Please do not book anything through this company!
They sold me a ferry ticket for a ferry crossing that did not exist. As a result, I had to purchase a new ferry ticket and pay an additional €220 to change my flight because I missed it. In total, this cost me €250.
I explained everything to More's customer service by email and provided all the supporting evidence. Despite this, they have been stringing me along for weeks, and I have still not received any compensation.
This is completely unacceptable. I strongly recommend avoiding this company.

Being the middleman is supposed to be a way of making everything seamless and easy for the consumer.
This is probably the worst treatment I have ever seen, as they continuously take me to the event organizer, while they took the money for the tickets, for an event that got canceled.
Basically they do not return my money so they scammed me and stole me.
Expect legal notice.

Very expensive service. Their solely reason of existence is to steal money from ticket buyers (and probably venues also).

Avoid them as much as possible and kindly complain to the venues as a way to push them to stop using their malicious middleman tactics.

Their fees are extremely high, but their support is almost nonexistent. Every reply feels automated, with the same copied-and-pasted answers sent again and again, often without any sign that the actual issue has been read or understood.

Even worse, they appear to work with organizers who provide no proper company details, no phone number, no address, and no clear way to be held accountable beyond a single email account. When you request a refund, More.com simply redirects you to the organizer, who does not respond. Then More.com support repeats that there is “nothing they can do.”

That is not customer support. That is passing responsibility in circles until the customer gives up.

A company handling people’s payments should not be able to hide behind unreachable organizers and scripted replies. Judging by the number of negative reviews already piling up, this is clearly not an isolated experience. More.com should be ashamed of how it treats its customers.

Update after More.com’s reply:

No, thank you. I do not want any further contact with your support team. I tried for weeks, and it led nowhere. Your reply only proves the point of my review: the same scripted response, the same redirection, and still no actual responsibility taken.

It is your responsibility to support your customers properly. I did not choose to work with an unreachable organizer with no clear company details, phone number, or address. More.com chose to work with them, allowed them to sell through its platform, and processed the payment. At the very least, you should be responsible for properly vetting the organizers you work with and for protecting customers when those organizers do not respond.

This is inexcusable. I will not waste any more time going in circles with your support team. I have already sent everything related to this case to the appropriate channels, and I will let the local authorities, consumer-protection services, relevant publications, and my bank handle the matter from here.

VIP ticket without view! Scam!

Went to the ABBA tribute experience in Athens Peristeri tonight.
It was just appalling.
So bad acoustic , bad sitting arrangements, un-organized sitting staff, and although it was a long and narrow hall, the stage was in the far left, leaving 1/3 of the viewers with a neck problem.
Shame on the organizers.

I bought tickets for a show. I paid. Everything seems fine. Tomorrow I wake up. My tickets were cancelled.

Apparently they sent an email to you after paying for your tickets that you have to pay their service fee (separately) no more that 3 hours after buying the tickets. I lost my seats because of this.

Never used a service like this before where you make two separate payments.

Also their customer support closed the conversation even though he could see I was typing..

Ofc middleman services like this offer comfort but as you see this is questionable.

Instead try and buy tickets directly from the show. Services fees quickly stack up either way.

It's a scam. Do not use this method for buying tickets. Find another way.

They sell tickets for other organisers. After the concert I had bought tickets for got postponed to a date I was no longer at the place of the concert and could not attend, they referred to the organiser providing me with an email address no one seems to be checking or replying. I wish I had read the other customer opinions first and would not trust more.com again or recommend it.

Addition 16.12.2025: After their reply in November I sent them the requested information on the mentioned e-mail address but never heard back after that either.

My car code order

I bought four tickets for the musical Chicago in Bucharest through more.com, which was supposed to take place in January 2025. Three days before, I received an email from People Entertainment Group (peoplepresents.com) saying that the show had been canceled. Almost seven months have passed and I haven't received any money back. In April, after many emails, they replied that the refund had been processed, but the money never arrived. I asked them to provide me with details about the refund so that I could check with my bank, but they ignored my messages. In the future, be careful with such websites.

Very expensive service fee!! I paid 9€ fee! I’ve got account but I wasn’t able to fund my wallet to pay less fee, since their system(which is the same in both cases) couldn’t process the transfer to my wallet which has less fees(I tried 4 times) but when I paid directly with the card which had €9 fees, it was processed immediately… I wonder why theatres don’t use another ticket provider. It isn’t even a good one…

Got tickets for Chicago the musical. Got canceled 2 months ago and i still haven't got my money back. There's no way to contact them, the chat of the website is a robot who can't help and no one is answering emails