Vivanchor Reviews 

While the product I ordered was not to my satisfaction, the customer service I received when expressing this to Charles was fantastic! My money was refunded within 2 days. I will try this company again

The protective face mask/shield is not worth the time or money. Its very flimsy and cheap looking and feeling. Its not comfortable at all. I would say this is maybe a 3.00 item. Even then I wouldn't buy it.

I ordered a product and misunderstood the description. Though the product was beautiful, it was not what I expected. I put in a ticket to return it and that same day received a credit to my card for the full purchase price and I did not have to go through the hassle of returning the product. Now that’s what I call AWESOME customer service. You don’t see that much these days. I would definitely recommend ordering from this company!

What I purchased wasn’t what I expected. And when I wrote an email, they quickly got back to me refunded my money. Very professional and you can’t help feel like they care. I was very impressed with this business and you cannot go wrong by doing business with them or ordering, whatever you want and I can tell you this if for some reason there’s a mistake or it’s not what you expect they were right on top of refunding my money and that meant a lot to me sincerely hundred percent totally satisfied Customer!!!!! I can say I love this company

Excellent customer service.Timely response.

I purchased what was suppose to be a "3D" bear blanket, not even close to "3D." I will NEVER purchase from this company again. DISHONEST TO CONSUMERS FOR $$$, DISGRACEFUL!!!!!!!!!!

They responded to me in a very timely manner and satisfied my request. I would recommend them!

They helped me to receive my order after it was lost in transit, or delivered to the wrong address.

I ordered the exfoliating glove/mitt and was extremely disappointed. It looks totally different than the ads. It's a flat piece of rubber that doesn't do a thing. In the ads it shows raised scrubber points. After receiving it. It appears to me to be a scam. Do not buy this product, you will be disappointed.

Although I wasn’t happy with the item I received I was extremely happy with the response I received from Vivanchor in sorting my refund out for me quickly.
Julia from their team acted immediately for me which I appreciate immensely.
I’d have no problem ordering from Vivanchor again in the future.
My refund arrived within 2 days to my account making me very happy.
Thanks again Julia. You’re a credit to the company.

Even though I did not get my product and it was supposedly delivered. Julia refunded me and she did it quickly. Thank you for the great customer service, maybe next time though I will get the product.
Debbe

Hi I wanted to cancel the throw for $35.99. It looks like like you canceled the larger one.
Thank you very much for getting back to me.
Donna

If I could give it a half star I would‼️
This is an absolute scam, it does nothing more than a good washcloth, in fact that would do better…
Please don’t waste your money‼️

Very strange merchant - hardware store? I purchased an exfoliating mitt from them which was worthless. I don't recommend their mitt. It did nothing. Purchased 7/21/26; received in August. If you want one that works, you can get one from Seraphic -Premium Exfoliating Mitts. I bought on amazon, which if you aren't satisfied, you can return.

Do not buy from this company! I ordered 2 large bug zappers. I checked the tracking on my order, and it said it was delivered to a parcel locker with no more information. Am I supposed to guess what that means? I have called their customer service line, I have emailed their customer service twice, and I went to their website and sent in a request for more information. NO RESPONSE. I want my product or my money back. BEWARE!!!

I ordered a product that was not what was expected. I was disappointed. However, the company was great on the issue. They refunded me for the product. I would still go in and check on the products and might order in the future.

Durian was super helpful in resolving an issue for me. Great customer service!

I have to admit I overreacted a bit about this whole process, I became concerned when I didn't receive a notification that I was receiving a refund, after exchanging emails, you notified me to check my card statement for the refund and I verified, so other than a little miscommunication, l'm very happy with your quick and acceptable resolution to this issue, I would have no issue with working with your team again if needed, Thank You!!!

Worst company in the world. No customer service. They will rip you off and not send you your product that you ordered. I was taken for several hundred dollars from this company and they said my product was delivered but they could not tell me to what address, what day it was delivered or by what delivery company. Then they lied again saying that they would refund my money and as of this day I have not received any refund from them. They are out to SCAM the consumer out of their hard earned money.