Best customer service I’ve experienced, probably ever! Shelbie and a few others assisted on getting my business up and going. Making sure my clover was functioning how I needed it to, my billing was... See more
Company replied
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Best customer service I’ve experienced, probably ever! Shelbie and a few others assisted on getting my business up and going. Making sure my clover was functioning how I needed it to, my billing was... See more
Company replied
Piper saves the day once again! I have been using VizyPay for the past several years and whenever I get myself into trouble, Piper is there to bail me out! She consistently has a great attitude and g... See more
Company replied
Getting paid the next day with lower processing fees than with Shopify and I have personal representatives who handle all questions or issues without waiting on hold says it all. I'd give 10 Stars if... See more
Company replied
AS USUAL YOUR CUSTOMER SERVICE PERSONAL ARE GREAT. NO LONG HOLD TIMES, THEY ALL SPEAK ENGLISH AND VERY PROFESSIONAL. THE SYSTEM HAD THE GLITCH WHICH I UNDERSTAND BUT IN ATTEMPTING TO MAKE CORRECTION... See more
Company replied
Written by the company
VizyPay® is an innovative payment processing solution that's transforming the way small to medium-sized businesses (SMBs) handle transactions across the United States. At VizyPay, we understand the unique challenges faced by SMBs in today's fast-paced market. That's why we've developed a suite of customizable payment solutions designed to simplify operations, reduce costs, and enhance customer experiences.
Customized Solutions: Whether you're a brick-and-mortar store, an e-commerce platform, or a mobile business, VizyPay® tailors its services to meet your specific needs. Our range of products includes traditional credit card processing, POS systems, mobile payments, and our innovative Cash Discount Program, which helps businesses save on processing fees.
Transparent Pricing: Say goodbye to hidden fees and complicated statements. VizyPay® believes in transparency, offering clear, straightforward pricing plans that make sense for your business.
Exceptional Support: Our dedicated team of payment experts is committed to providing unparalleled customer service. From setup to daily operations, we're here to support your business every step of the way.
Trusted by Businesses Nationwide: Join the growing community of SMBs across various industries that trust VizyPay® for their payment processing needs. Our commitment to innovation, reliability, and customer satisfaction has earned us a reputation as a leading payment processor in the U.S.
At VizyPay®, we're more than just a payment processor; we're your partner in growth. Our mission is to empower SMBs with the tools and support they need to thrive in a competitive marketplace. By choosing VizyPay®, you're not only simplifying your payment processing; you're investing in the future of your business.
Discover how VizyPay® can transform your payment processing experience. Visit our website at vizypay.com to learn more about our services or contact us directly to speak with a payment solutions expert. Let's work together to take your business to the next level.
Learn About Our Cash Discount Program Calculate Your Savings View Our Pricing Get Started Founded by small business owners to look out for small business owners.
We understand the pain points that have plagued credit card processing for far too long and believe small business owners deserve more from their payment processor. That’s why we don’t lock merchants into long-term contracts, and we’re dedicated to providing the customer support we would expect for our own business. Meet our Team
2565 SE ENCOMPASS DRIVE SUITE 210, 50263, Waukee, United States
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Called outside of normal business hours expecting to not hear back until the next business day and was pleasantly surprised to hear back from Piper within just a few minutes. Awesome support!
What I Like
1. *Innovative products and services*: Companies that create innovative products and services that make a positive impact on people's lives.
2. *Sustainable practices*: Businesses that prioritize sustainability, reduce their environmental footprint, and promote eco-friendly practices.
3. *Excellent customer service*: Companies that provide exceptional customer service, respond to feedback, and show appreciation for their customers.
4. *Diverse and inclusive workplaces*: Businesses that foster diverse and inclusive workplaces, promote equality, and support underrepresented groups.
5. *Transparency and accountability*: Companies that operate with transparency, accountability, and ethical business practices.
What I Dislike
1. *Poor customer service*: Companies that provide inadequate or unresponsive customer service.
2. *Environmental irresponsibility*: Businesses that neglect their environmental impact, contribute to pollution, or engage in unsustainable practices.
3. *Lack of transparency and accountability*: Companies that operate with secrecy, dishonesty, or unethical business practices.
4. *Unfair labor practices*: Businesses that exploit workers, fail to provide fair compensation, or neglect workers' rights.
5. *Aggressive marketing tactics*: Companies that employ manipulative or deceptive marketing strategies.
What Companies Can Improve On
1. *Embracing sustainability*: Companies can prioritize sustainability, reduce waste, and invest in renewable energy.
2. *Enhancing customer experience*: Businesses can focus on providing exceptional customer service, responding to feedback, and personalizing experiences.
3. *Fostering diversity and inclusion*: Companies can promote diversity, equity, and inclusion, provide training, and create a welcoming work environment.
4. *Investing in employee well-being*: Businesses can prioritize employees' mental and physical health, provide resources, and support work-life balance.
5. *Embracing transparency and accountability*: Companies can operate with transparency, disclose information, and take responsibility for their actions.
How Companies Can Improve
1. *Conduct regular feedback sessions*: Companies can gather feedback from customers, employees, and stakeholders to identify areas for improvement.
2. *Invest in employee training and development*: Businesses can provide training, mentorship, and opportunities for growth to enhance employees' skills and knowledge.
3. *Implement sustainable practices*: Companies can adopt environmentally friendly practices, reduce waste, and invest in renewable energy.
4. *Foster a culture of transparency and accountability*: Businesses can promote a culture of openness, honesty, and accountability, and encourage employees to speak up.
5. *Stay up-to-date with industry trends and innovations*: Companies can invest in research and development, stay informed about industry trends, and adapt to changes in the market.
My first call for tech support was disappointing. The representative seemed disengaged and never followed up, leaving the issue somewhat resolved but not to my satisfaction. It's frustrating when the initial promises don't match the actual service.
We'll see if i will gett successful
AS USUAL YOUR CUSTOMER SERVICE PERSONAL ARE GREAT. NO LONG HOLD TIMES, THEY ALL SPEAK ENGLISH AND VERY PROFESSIONAL. THE SYSTEM HAD THE GLITCH WHICH I UNDERSTAND BUT IN ATTEMPTING TO MAKE CORRECTIONS I WAS ASKED TO FILL OUT A FORM.. SOMEONE NEEDS TO REVIEW THE FORM FOR EASE OF USE AND TAKE THE PROBLEMS OUT OF IT, YOUR CUSTOMER SERVICE REP HAD TO MAKE A MANUAL CORRETIONS AS THE FORM WOULD NOT LET ME CONTIUE>

Reply from VizyPay
Piper was very informative and helpful and easy to communicate with and very pleasent

Reply from VizyPay
Excellent customer service as always! Emily was very helpful and solved my issue. Thank you!!

Reply from VizyPay
I believe her name was Emily (I am writing this over 12 hours later) and she was very helpful. She resolved the problem I was having and waited patiently to make sure everything was successful.

Reply from VizyPay
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