VO Reviews 

613
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and ethical production of the products, noting they are well-made, durable, and feature unique, colourful designs. Many people appreciate the comfortable fit, with items frequently described as true to size and long-lasting. Reviewers also highlight the fast delivery and excellent customer service, making the overall purchasing experience smooth and reassuring. Consumers express deep satisfaction with the company's commitment to its ethical and vegan-friendly values, leading many to plan future purchases due to consistent quality and enjoyable shopping.

What people talk about most

Product

Reviewers consistently express satisfaction with the product quality, highlighting items as well-made,... See more

Quality

Customers had positive experiences with quality, consistently praising the high quality of items, with many... See more

Order

Users describe positive interactions with order, highlighting smooth ordering processes, great service, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the prompt and fast... See more

Ethics

People report positive experiences with ethics, often highlighting the company's commitment to ethical... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It's great to find a vegan friendly ethical company, and especially brilliant when the items they sell are genuinely well made and high quality. When I received my first item I was so impresse... See more

Rated 5 out of 5 stars

Great choice of clothing. I bought two sweatshirts, one for myself and another for a Christmas gift. Both were gorgeous. The material is beautifully soft and warm and sizing is very generous. Plen... See more

Rated 5 out of 5 stars

I hadn't bought from VO before. Loved their easy-to-navigate shop, their ethics/values, and their fully traceable manufacturing process. Quick delivery, great quality tee, and I love that it was c... See more

Rated 5 out of 5 stars

Lovely t-shirt, nice green colour, perfect fit. Received numerous compliments when wearing it at a cosmic themed party 😊 (print on the shirt is planets and such). That, and the company’s sustainabili... See more


Company details

  1. Clothing Store

Written by the company

BORN FROM COMPASSION. BUILT FOR THE WILD. VO is an ethical clothing brand for anyone who feels most at home in nature, and believes in protecting it. Our ethical garments are for everyday explorers who understand that the smallest choices can have the biggest impact. Our clothing is built to last, made with respect for people, animals, and the planet.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

613 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 20% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.6

All reviews

(613)

51 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Won't be returning

The t-shirt I ordered was nice quality and came quite quickly. However, it was too big and I needed to return it. That was when I realise VO don't do refunds, only exchanges. I don't think this is acceptable but realised I hadn't done my research on their website so was prepared to exchange for a smaller size and chalk it up to experience. Unfortunately, the process for requesting an exchange was to contact the company which I have done twice now by email and have not had a response. In the meantime I received an automated email asking me to leave a review! I will try a third time but don't hold out much hope at this point. Given how hassle-free it is generally to order clothes online (including from smaller, ethical companies) I won't be shopping here again.

June 18, 2026
Unprompted review
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Rated 1 out of 5 stars

I ordered a pretty T shirt (cherry…

I ordered a pretty T shirt (cherry blossom) in black from VO. Quality is good. I ordered what I thought was my size, according to their chart. Unfortunately it was too small. Have sent 3 emails in the last few days, asking to exchange, as it says to do, but NO REPLY! NOT HAPPY, as bought it for my holiday & need it sorting, within their 30 day timeline. VERY unimpressed indeed & as a new customer, with my FIRST ORDER too!

July 14, 2026
Unprompted review
Rated 5 out of 5 stars

Great bag

I,ve just received my new shopping bag. Very pleased love the colour and the handles seem long enough to put on your shoulder. I have lot,s from this company highly reccomend x

July 10, 2026
Unprompted review
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Rated 5 out of 5 stars

"Be Kind to Every Kind!

"Be Kind to Every Kind!
Hi Holly! I really enjoy the sweatshirt, it is super soft and comfy, I actually wore it running the other day and it got a lot of looks! I am actually about to purchase another one for a friend right now! Great customer service and for coming from across the pond, it got here pretty quick so, extra bonus! Thanks…you guys are awesome! 🙌"

March 24, 2026
Unprompted review
Rated 5 out of 5 stars

Love my VO t shirt!

The service is great and the items are of the highest quality. Also I can trust they are made in an ethical manner.
It’s a Stunning item with great colour and I often get great remarks on it "

March 3, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service! The VO team has been so kind and patient helping me with my order. I received a polite and quick response everytime. The products I ordered were exactly as promised. Would definitely recommend!

February 8, 2026
Unprompted review
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Rated 5 out of 5 stars

Excellent products & fantastic service

It's great to find a vegan friendly ethical company, and especially brilliant when the items they sell are genuinely well made and high quality.

When I received my first item I was so impressed by the quality and care put into it, as well as the fantastic fast service.

VO has very quickly become my go to website for ethical clothing now.
The products are all really fun, unique, colourful and so well made that I know they'll easily last for years.

I highly HIGHLY recommend VO!

January 29, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent quality and fit

Excellent quality and fit. Ordered 4 t-shirts and 4 pairs of joggers and couldn’t be happier. Comfortable, well made, and true to size. Smooth ordering and great service. Would definitely recommend.

January 19, 2026
Unprompted review
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Rated 5 out of 5 stars

Great ethics AND great shopping experience

I hadn't bought from VO before. Loved their easy-to-navigate shop, their ethics/values, and their fully traceable manufacturing process.

Quick delivery, great quality tee, and I love that it was created on demand. We'll definitely be buying from them again.

December 17, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent products and customer service

We have bought many hoodies, t-shirts and joggers from Vegan Outfitters. The clothing is of a very high quality, but is also ethically manufactured and sustainably sourced. Their customer service team is excellent, very friendly and helpful when resolving a recent order query. Would highly recommend

December 23, 2025
Unprompted review
Rated 5 out of 5 stars

Clothing with a conscience - and the kindest customer service

I absolutely love VO Clothing. It’s rare to find a brand where the ethics are as strong as the products, but VO genuinely delivers on both. Their clothes are well-made, comfortable, and designed with real thought for compassion and sustainability — exactly the kind of pieces you can feel good about wearing.

What really sets them apart, though, is their customer service. Every interaction I’ve had has been warm, friendly, and genuinely human. They don’t just send canned replies; they take the time to listen, help, and make sure you feel looked after. It’s the sort of personal touch that’s almost vanished from online shopping, and it makes a huge difference.

If you’re looking for ethical clothing and a company that actually lives its values, VO deserves far more visibility. They’ve certainly earned my loyalty.

December 19, 2025
Unprompted review
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Rated 5 out of 5 stars

Order present for Christmas presents…

Order present for Christmas presents twice! The deals got better and was so impressed that I purchased more with the great deals managing to get a couple of treats for me ! Hard to refuse free gifts that you actually want! Very quick delivery time as well.

December 3, 2025
Unprompted review
Rated 5 out of 5 stars

Great company

My daughter had found this site and asked for a tshirt from them and I had a small problem ordering it, (my fault not theirs) but it was dealt with so speedily I was very impressed. The quality of the product felt really good but I can't comment on the fit yet!

November 25, 2025
Unprompted review

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