Voices Reviews 696

TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Considering 66 reviews, most reviewers were somewhat happy with their experience overall. Many customers find the platform easy to navigate and beginner-friendly, appreciating its role in their voice acting journey and career transformation. They highlight the variety of work available, the smart audition system, and the secure payment system as key benefits. Reviewers also value the communication tools and the helpfulness of the team, which provides tools and information for success. However, some people were dissatisfied with payment issues, including delayed payments, high fees from third-party services, and instances where payment was withheld despite completed work. A few other people also felt that the audition process can be restrictive and that many auditions go unheard, leading to frustration and a feeling of wasted effort. Some users also reported difficulties with the website's onboarding process and tracking certain agreements.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, with many finding the platform... See more

Service

People report ambiguous experiences with service, with some customers expressing extreme dissatisfaction,... See more

Website

Clients share positive opinions on the website, with many reviewers finding it user-friendly, easy to... See more

Payment

Users describe ambiguous interactions with payment, with some reviewers reporting positive experiences, such... See more

Staff

Reviewers mention ambiguous feedback about staff, with some customers expressing frustration over... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The twenty-percent platform fee is a hard pill to swallow, for both talent and client. From a talent point-of-view it can result in a smaller payment. I'm sure many have had the experience where they... See more

Company replied

Rated 3 out of 5 stars

I am still in process so cannot give you a fair rating. That said, it has been difficult for me to follow your site. One issue I am dealing with now is the budget and the deadlines. You force me to pu... See more

Company replied

Rated 4 out of 5 stars

I landed my first job within just a few weeks of joining the platform, which was exciting! However, I do wish audition access was a bit less restrictive. Since I don’t have the premium membership, I... See more

Company replied

Rated 4 out of 5 stars

A power shift! Most of my VO work used to come through Voice123, which is now an overpriced, underperforming "Pay To Play" platform promoting primarily poor opportunities. Voices.com has picked up the... See more

Company replied


Company details

  1. Media Company

Written by the company

Voices is the world’s #1 voice marketplace, with over 4 million registered users. Since 2005, the biggest and most beloved brands have entrusted Voices to help them find professionals to bring their projects to life. Voices helps match clients with voice over professionals in over 160 countries and 100+ languages and dialects.


Contact info

3.4

Average

TrustScore 3.5 out of 5

696 reviews

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Asks customers to review

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Replied to 39% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

I am counting the days until my premium…

I am counting the days until my premium subscription expires.
I have just completed a project through this platform, and it was one of the most frustrating professional experiences I have had in years.
The person assigned to review my audio never even identified themselves, making it impossible to have a normal professional conversation. More concerning, they appeared not to understand basic audio concepts. I was instructed to "fix" or completely re-record over three hours of audio despite the fact that all files met the stated technical requirements for noise floor, RMS, and peak levels. I provided screenshots and measurements showing compliance with the project's own specifications.
At one point, it became clear that the reviewer did not understand that noise floor measurements are expressed as negative dB values, a fundamental concept in audio production. Being asked to redo hours of work by someone who appears unfamiliar with the standards they are enforcing is deeply frustrating.
This was not an isolated issue. On another project, the estimated recording length was presented as approximately three hours. In reality, the scripts produced well over four hours of finished audio. No additional compensation was offered for the significant extra workload. Any experienced audiobook producer can estimate finished length reasonably accurately from a word count, so these discrepancies are difficult to understand and impossible to ignore. I uploaded my work 4 days before deadline and was asked to "fix" the files and upload on a Sunday. Voices.com do not own me nor my time or talent.
The overall impression is of poor project planning, inconsistent quality control, and a lack of respect for professional voice talent. As someone who pays for a premium membership and has spent decades working in broadcasting, narration, and voice-over, I expected a much higher standard. This company promised change under the new management. Now with AI projects and its exploitation tactics and total ignorance of the industry it is even worse than before the current administration and that is a lot to say.
Very disappointing experience.

June 1, 2026
Unprompted review
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Rated 1 out of 5 stars

Be aware of Tristan- voice over artist

I started working with a voice over artist name Tristan. He applied for the job, accepted it and then cancelled the agreement out of nowhere. This platform is good but some artist such as Tristan from Canada is like a bad fish in the pond.

May 20, 2026
Unprompted review
Rated 2 out of 5 stars

This has been a terrible waster of…

This has been a terrible waster of time. I have been on here for almost a year and submitted over 400 auditions and landed a $10 gig. Big woop-ty-doo. Compare that to being on acx for 3 weeks and just secured my 11th audiobook in 21 days and that platform is free

May 19, 2026
Unprompted review
Rated 3 out of 5 stars

I got a basic membership about a couple…

I got a basic membership about a couple of years ago as a Spanish voice-over actor. Surprisingly enough, I was accepted for 2 jobs, got paid in time and even got a nice review from the team.
However, I am finding trouble lately responding to some auditions where the onboarding always gets stuck halfway through. Contacted support several times about it, got the acknowledgment receipt (we will contact you soon) but I was NEVER contacted on this issue whatsoever. It is inconceivable that with all the AI tools at the disposal of the company that they are uncapable to put out decent support. Would someone please pitch VOICES a decent AI-enabled support solution so that we can sort out all these issues?

I believe Voices is a phenomenal company, but something is going on. As you can see, they don't reply to negative reviews here, nor do they reply by email. Is it like they don't care about their own business and actors?

April 16, 2026
Unprompted review
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Rated 1 out of 5 stars

Complete scam!

This company is a complete scam. Most of the auditions are just 100 % mess, either the intake forms are not working or the instructions are complete different from and not aligning with the actual scripts!

Furthermore NO ONE ever is responding to any email, neither anyone from voices.com nor anyone who is sending the actual job offers!

I never experienced such crap company in 20 years of my career!

April 13, 2026
Unprompted review
Rated 3 out of 5 stars

Mixed feelings

Been on this platform for one year. Landed one job which was smooth. But being in Europe I'm not usually quick enough to get an audition in quick enough as I don't work in the middle of the night! I notice most of the time my auditions aren't even listened to. Have started using some platforms in Europe and having much more success. Not sure I will be reviewing my membership after another year as I haven't even recouped my membership fee....plus the 20% commission seems quite greedy.

April 13, 2026
Unprompted review
Rated 1 out of 5 stars

60+ DAYS AND STILL NO PAYMENT

60+ DAYS AND STILL NO PAYMENT - TOTAL DISREGARD FOR FREELANCERS

I am beyond disappointed, angry, and sad. I completed a 21-prompt project that was officially APPROVED on February 4th, 2026. According to their own policy, my payment was supposed to be released on April 5th.
It is now April 11th, and I have received ZERO. I have sent a formal protest email on April 10th, but they haven't even had the decency to reply. My dashboard says "Deposit Received," which means they have the money, but they are choosing to withhold it from me.
As a freelancer who worked hard to meet their deadlines, being treated like this is heartbreaking. I followed all their rules, but they are failing their own terms of service. Do not trust their "60-day" promise. If you value your hard work and time, be careful. This is a total nightmare.
Job ID reference: SCR8147 & SCR8335

April 10, 2026
Unprompted review
Rated 1 out of 5 stars

It feels dead

It feels dead. I get less than 20 jobs a day and half of them are poor matches/pay for the work. After 4 months straight, I haven't even recouped my renewal fee. I don't know what's going on with Voices, but I can't recommend anyone sign up for a service that's bleeding users and providing nothing.

March 5, 2026
Unprompted review
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Rated 5 out of 5 stars

So far so good

So far so good. I’ve recently joined Voices.com and whilst initially it didn’t seem there were that many audition opportunities for me (Australian female), there seems to be much more coming through. Customer service is excellent. Response time is quick and they are proactive in reviewing your profile to provide tips on how to improve it to increase your chance of receiving more auditions.

April 3, 2026
Unprompted review
Rated 5 out of 5 stars

Thank you !

Thank you for all these work opportunities you provide, allowing every talent to express themselves and showcase their skills.

March 31, 2026
Unprompted review
Rated 1 out of 5 stars

contract breach/payment issues

I had completed a recording using the Voices Studio link for a project coordinated by project.team.c at voices.com. At February I ask when I will receive any compensation, they said bc I send my recording on 27 December 2025 it will be paid on 5th march 2026. And now after more than 2 weeks still no respond whatsoever, even I already sent countless mail to their support center. It's crazy thinking that company with such caliber would do such an act to their contributor, but here we are. Anyway, I've put my project information just in case some how they read this. What a joke to be laughed at...

Details:
• Project name / Job ID: SCR8147 English
• Recording date: 27 December 2025

March 22, 2026
Unprompted review
Rated 4 out of 5 stars

Had a great experience working on my…

Had a great experience working on my first paid project through Voices.com. The process was smooth and professional, and I got the opportunity to work on an advertisement for a global brand.

Looking forward to more such collaborations ahead.

March 16, 2026
Unprompted review
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Rated 4 out of 5 stars

Great experience so far

What made this a great experience was how helpful the team is. They provide lots of tools and information to help you succeed.

March 18, 2026
Unprompted review
Rated 1 out of 5 stars

They got 4 hours of finished audio, taking me 8 hours, then refused to pay me.

TLDR: They had me produce 4 finished audio hours, taking 8 hours to record 484 prompts, and refused to pay me.

I have used Voices for a year now. It was going fine. Audition for some jobs; get some; don't get others. I used to act and this was something to do on the side. I have done probably around ~5 jobs with Voices and didn't have a problem then I got one for 5 hours of finished recorded audio split up into two halves. Well the first "half" was 484 prompts, which resulted in 4 hours of recorded audio and it took me about 8 hours to record, including going back and making sure the transcript score was high enough for my satisfaction. When I submitted this, I told the project team that my contract was only for 5 hours of finished audio and if the second "half" of the project was to be similar to the first, I would need assurances that I would be paid my hourly rate in the contract for all finished audio exceeding 5 hours.

First Voices ignored me and said it was missing a few prompts. I asked which ones because all were submitted per my records and its system. They went back and forth with me over the next day or two and then ghosted. I followed-up a couple days later asking if they found everything and the Voices team said they did.

A week later Voices reaches out and says they have reviewed the audio submissions and the client decided it didn't want to use them and wants to go with someone else and so Voices couldn't process payment. "Sorry, we know its frustrating but thank you for your work and hope to work with you in the future." They just had me give them 4 hours of finished audio, working for 8 hours and breached the contract. So I am in the middle of a payment dispute with them and will be filing a lawsuit (which will cost them more to defend than paying the contract would) if I cannot get it resolved here in the next week or so.

Totally unprofessional and unacceptable behavior. Thinking of reporting them to the BBB and my state's attorney general's consumer protection department as well.

March 11, 2026
Unprompted review
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Rated 4 out of 5 stars

Two jobs so far and a nice experience

Two jobs so far and a nice experience
I have landed two voice jobs so far with voices.com. It has been a fun experience. I work in English and Spanish and I enjoy the reading and the process. I got scammed by someone (they had me email my mp3 so they would not have to pay; I fell for their request; mea culpa). But voices caught it and kicked them off the platform. Otherwise, good time and nice side gig.

March 9, 2026
Unprompted review
Rated 1 out of 5 stars

the audition test does not work

the audition test does not work, even with a great Mic and good noises conditions, it does not validate the audio file (it says the environnement is not good, I'm actually in a completely silent room).

February 25, 2026
Unprompted review
Rated 5 out of 5 stars

Voices is a great site.

If I ever become a real in demand voiceover actress, it will be first and foremost because of Voices. I have had a basic membership for about a year now, and I recently booked my first job. They have given me chances over the last year to audition, and I always am able to submit everything seamlessly. I can't say enough for them, and I would encourage anyone who wants to break into the voiceover would to sign up with Voices.

February 19, 2026
Unprompted review

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