Vola makes every effort to work with you! They have been there when I really needed a financial boost. I so appreciate their services.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Thank you, Customer service is great! This is an available way to get those few in between funds you may need.
Vola has been there for me in a tight spot, and the representatives are incredibly helpful and understanding. It’s easy to get support, and the payback terms have are fair and flexible. No complaints!... See more
Knowledgeable support....good day
Company details
About Vola Finance
Written by the company
Vola Finance
Vola Finance is a US-based financial app built to help people manage short-term cash flow with less stress and more clarity. When the gap between paychecks gets tight, we offer a simpler, faster way to access funds when timing doesn't line up with life.
Access instant cash advances of up to $500 based on your eligibility, with no interest and no hidden fees. Membership is subscription-based, and we're upfront about the cost before you sign up. There are no credit checks that impact your score.
Beyond advances, Vola gives you tools to stay on top of your money: credit score builder, expense tracking, and reminders that help you avoid overdrafts and stay in control.
We take member feedback seriously — if Vola has helped you, we'd love to hear about it. If something fell short, tell us so we can make it right.
|
|
| ★ 4.6 on the App Store | ★ 4.5 on Google Play |
Contact info
United States
- www.volafinance.com
4.1
Great
55 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 40% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Having by a lot as an extra financial…
Having by a lot as an extra financial help is good because they are actually legit and they don't give your information out to third parties
October 29, 2026
Thank you
Thank you, Customer service is great! This is an available way to get those few in between funds you may need.
October 22, 2026
Stay away
Stay away, they started out good. The issue us when u call the corporate office it hangs up each time after 1 ring, the cs line keeps you in a loop and never allows you to speak to a person. I went from a 4 day cooling off period to a 9 day cooling off period because the app allowed me to request a cash advance before tge 4 day cooling period was over then punished me on the 4th day with another 5 day waiting period. But they take their subscription fee with no delay. If we stop giving them business then maybe they'll lose business and decide the customer is worth answering tge phone for.
October 20, 2026
Unprompted review
Unexpected expenses
I had an unexpected expense and they allowed me to move my payment date to my payday. It really helped.
October 9, 2026
VOLA is absolutely wonderful
VOLA is absolutely wonderful! They have always came through for me
October 9, 2026
Very easy and hassle free
October 9, 2026
Was quick reply
Was quick reply , helpful and that is what makes Vola helpful . This is not Chuck though , it’s Nancy
October 9, 2026
For 18 dollars a month you should raise…
For 18 dollars a month you should raise the cash advances up past 200
October 9, 2026
They were able to take care of my issue…
They were able to take care of my issue in timely manner
October 9, 2026
Stay FAR AWAY from Vola!
Vola worked well enough....until my bank account somehow got disconnected. I have been unable to get my bank reconnected to Vola for over 10 days now. The first time resulted in a 7 day lock out that their useless support was unable fix. After the 7th day was up, I tried to connect my bank account again and was again unable to connect it, and was locked out again. This was Friday 10/2, support did not answer their phone all day and several emails went ignored. Meanwhile they charged the $24.99 tier fee without issues......go figure! They also don't work weekends so don't expect a response Saturdays or Sundays. The only response I was able to get was via a complaint I filed with BBB, in which they promised to refund the $24.99 fee and "escalate" the issues I am having. Meanwhile....I am locked out again, unable to take out another advance and out the $24.99 fee.
Stay far away from this poor service. Their support, when they do answer their phones, can hardly be understood as their phones are very poor quality, and all they tell you do is email support which takes their time to respond....if they respond.
I am at the point where I am going to close this account or get a lawyer or just dispute the $24.99 fee with my bank.
DO NOT DO BUSINESS WITH VOLA!
October 2, 2026
Unprompted review
Great customer service!
September 23, 2026
Everything was great
Everything was great! The customer service representative helped me and I really appreciate it! Thank you!
September 23, 2026
Once the query was received by Vola
Once the query was received by Vola, they answered quickly, understood the question and responded with a good solution.
September 23, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.