VouchedFor Reviews 1,053

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Simple, easy to use people finder site with a decent amount of information on each. My only very slight criticism is that virtually all independant financial advisers are rated 4.7 to 5 stars.... See more

Company replied

Rated 5 out of 5 stars

We have been using VouchedFor as a business for just over 18 months now. Both our Account Manager Serena and Aldo who works as part of the customer service team are brilliant. Queries are answered pro... See more

Rated 4 out of 5 stars

Seems a useful site to find out about possible professional help. However feedback is sought before anything has happened and this casts doubt on some other reviews. Too many feedback requests.

Rated 5 out of 5 stars

I spoke to Marcus Rees about my pension, which I had worried about for a long time. He is a very attentive listener and I felt comfortable explaining my situation. He was patient and clear with his ex... See more

Company replied

Company details

  1. Review Site

Written by the company

We help anyone looking for financial or legal advice to find the right professional for their needs. All financial advisers, accountants and legal advisers on VouchedFor are reviewed by their clients and consistently vetted and monitored.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

I asked a financial Advisor

I asked a financial Advisor, Lisa Millward, to contact me, but no luck, so when vouched for asked whether I had been contacted I asked to try again.
Still no luck, but they have now sent two emails asking for a review, but clicking the link says the page has not been found - please stop sending requests if it's not possible to implement and perhaps a better system for getting in touch with advisors

March 14, 2026
Unprompted review
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Reply from VouchedFor

Hi Lynne,

I’m really sorry for the frustrating experience you’ve had – this isn’t what we want for anyone using VouchedFor.

In this case, it was an unusual situation. The adviser you selected received your enquiry but shortly afterwards closed their profile, meaning it was no longer active. As a result, you weren’t contacted and the review link didn’t work.

Your feedback has been genuinely helpful in highlighting a gap in our process, and we’ve already made improvements so that if an adviser closes their profile soon after receiving an enquiry, our team is alerted and can step in to connect you with an alternative.

Thank you again for raising this - it’s helped us improve. If you’re still open to it, we’d be very happy to help match you with another adviser, and we’re sorry again for falling short of our usual standard.

Best wishes,
The VouchedFor Team

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Rated 1 out of 5 stars

Unwilling to assist lacked knowledge…

Unwilling to assist lacked knowledge and unable to empathise could very easily have dealt with matter for small fixed fee it was 5 minute job email the police

January 5, 2026
Unprompted review
VouchedFor logo

Reply from VouchedFor

We’re really sorry to hear that this was your experience. It sounds like a frustrating situation, especially if you felt the matter could have been resolved quickly and simply.

We’ve looked into this but aren’t able to find any record of you using our website. If you did contact a professional through our platform, it may help to clarify that we’re an independent review site - we introduce people to financial and mortgage advisers, but we’re not involved in the advice they provide, the fees they charge, or how they handle individual cases.

That said, we absolutely take feedback like this seriously. If you’re happy to share a few more details, please do email us at customer_service@vouchedfor.co.uk so we can look into this further and, where appropriate, raise your concerns with the firm directly.

Thank you for taking the time to leave feedback.

Rated 1 out of 5 stars

No contact

Maybe not VouchedFor at fault but no contact from the advisor that was chosen. Sorry but I won't be back

February 21, 2026
Unprompted review
VouchedFor logo

Reply from VouchedFor

We’re really sorry to hear this was your experience.

While we’re an independent review platform and not directly linked to the adviser or their firm, that doesn’t make it any less frustrating when you don’t receive a response, especially after taking the time to make an enquiry.

When a consumer makes an enquiry, we send multiple email notifications to the adviser to make them aware. If we’re told there’s been no contact, we’ll also follow up with additional emails and, where possible, a call or text.

Unfortunately, on rare occasions we still don’t receive a response, which is incredibly disappointing for us too.

In situations like this, we’re always happy to connect you with an alternative adviser. That said, we completely understand why you may have chosen to look elsewhere.

Please accept our sincere apologies for your experience. We’ll be sharing this feedback directly with the adviser, as responsiveness is something we take very seriously.

If you’d like us to help you find another adviser, we’d still be very happy to assist.

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Rated 5 out of 5 stars

you put me in touch with a very…

you put me in touch with a very knowledgeable and professional independent financial expert and he offered an initial free in person meeting at his offices which was an excellent way to conduct business. thank you greatly.

February 12, 2026
Unprompted review
Rated 5 out of 5 stars

Local Advisers

A useful site for finding an adviser in your area. The person we were matched with came to see us within a few days and was very easy to talk to and explained our options well.

February 12, 2026
Unprompted review
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Rated 5 out of 5 stars

Great site

Great site, very efficient process for finding an advisor in my area. I was able to note my reasons for seeking an advisor and press go - shortly afterwards I had contact from the right expert. Would recommend, it's nice and straightforward with no fuss.

February 2, 2026
Unprompted review
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