Victoria University Reviews 

5
•
TrustScore 2.5 out of 5

2.5

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2.5

Poor

TrustScore 2.5 out of 5

5 reviews

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2.5

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(5)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

Absolute Disgrace – Zero Empathy or Professionalism!!

I would give Victoria University zero stars if I could. My experience with this institution was an absolute nightmare, showing a complete lack of basic human empathy and administrative competence.
While I was literally sick in hospital suffering from short-term memory loss—to the point where I didn't even know how to log into my own internet banking—VU staff repeatedly called me. They completely ignored explicit instructions from my family/representatives to stop calling.
To make matters worse, they proceeded to fail me for that particular Unit – I was studying a Master of Primary Teaching. This was despite the fact that a legitimate medical certificate was provided and signed off by my surgeon at The Royal Melbourne Hospital. Instead of showing compassion, VU took things a step further and demanded a highly detailed medical report, which was a massive breach of my privacy and entirely unnecessary given the surgeon's sign-off.
During this incredibly difficult time, the communication from VU was toxic. I was rudely spoken to via email, with staff lecturing me about how "I did not attend this, and did not attend that," completely disregarding the medical emergency I was facing.
When I tried to get VU to reconsider giving me a Non-Submission Grade for the unit, they flatly declined. When I then tried to get my money back so I could cut ties with an institution that treats sick students like numbers, they hid behind a wall of legal representatives. Because they have a bunch of lawyers backing them, I got absolutely nowhere.
If you want a university that actually cares about its students' well-being and respects professional medical documentation, stay far away from Victoria University. They are ruthless, cold, and completely unreasonable.

**I was at VU during 2023 and raised a formal complaint in 2024 which got no where. Ombudsman doesn't deal with educational institutions so I did nothing further as a result.

December 4, 2025
Unprompted review
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Rated 1 out of 5 stars

Rotten to the core

Rotten to the core. Zero accountability for staff. Zero advocacy for students. Don't touch it with a barge pole.

August 20, 2025
Unprompted review
Rated 3 out of 5 stars

i have to say this university has one…

i have to say this university has one of the longest wait to speak to anyone for even the simplest and easiest questions. i have waited over 2 hours plus just to ask simple questions or errors about fee help errors sent form there side

June 24, 2024
Unprompted review
Rated 1 out of 5 stars

Warning: Negative Experience with Victoria University's Block Model

Victoria University's Block Model was disappointing. The lecturers weren't good, the materials were poor, and the staff didn't care much. Each subject only had about three weeks of intensive teaching. The lecturers didn't reply to emails, didn't use assessment criteria, and didn't bother to fix errors in their presentations. It seems like the university benefits the most, making money by failing students without letting them see their grades when requested. Their complaint process doesn't really help and used delaying tactics. I suggest avoiding this university to avoid wasting time, money, and your future career.

May 14, 2024
Unprompted review
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