Vulkanspiele logo
Visit website

Vulkanspiele Reviews 

42
•
TrustScore 2 out of 5

1.9

Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Contact info

1.9

Poor

TrustScore 2 out of 5

42 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 68% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.9

All reviews

(42)

31 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

anything lower than one star

anything lower than one star. the most useless and fake betting app and site. I have sent more and more documents to verify but keeps getting rejected. every required document I have sent with clear picture. it still gets rejected.

I deposited 150€ but it's all gone because I can't even with draw my own deposit talk more of my wins. I had to play a bet to loose it all on purpose. if your seeing the review please stay away from this people. the will eat your money. nonsense piece of shits

February 25, 2026
Unprompted review
Vulkanspiele logo

Reply from Vulkanspiele

Thank you for sharing your feedback.

Please note that account verification is a standard security procedure required to confirm the ownership of the account and the payment methods used. To complete the verification process, it is necessary to provide the requested documents in accordance with the requirements specified in the verification request.

If the submitted documents do not fully meet these requirements (for example, image quality or visibility of details), they may be rejected.

Please review the email with the verification request and provide the documents that meet the listed requirements so the verification process can be completed.

Rated 1 out of 5 stars

This casino is not LEGITIMATE.

This casino is not LEGITIMATE.

They will do everything they can to discourage you during the KYC process. They will refuse everything, even when everything is perfectly legit/what they ask for. They simply want you to give up and, at the same time, forfeit your winnings. They asked for proof of deposits that was completely impossible for Interac. They wanted to see my name, date, time, etc., but Interac is just a transfer method integrated with the bank, so there's no way to provide what they were asking for. JOKE ON THEM, I transferred the money using the baccarat method LOL. THIS IS A BAD CASINO! AVOID THEM!!!

January 31, 2026
Unprompted review
Vulkanspiele logo

Reply from Vulkanspiele

Hello!

We can see that, in order to complete the verification process, you still need to provide an image showing yourself holding your identity document, along with a sheet of paper displaying the email address used to register the account and the current date.
Once this is provided, your account will be verified and the payout of your winnings will be resumed.

Have a nice day!

Rated 1 out of 5 stars

Make it impossible to get verified

I had to spend multiple hours over multiple days trying to get verified, gave them everything they asked for multiple times but it was never enough....eventually get verified and about 1 month later I am going through the same thing again! It still shows my account as being verified but apparently it isn't anymore....total scam, they are just constantly trying to delay any withdrawal...even though it is only around €25 this time!

January 28, 2026
Unprompted review
Vulkanspiele logo

Reply from Vulkanspiele

Good afternoon,

We can see that a verification process was initiated for your account. As the document image you previously provided was of insufficient quality, we had to request it again. At this point, your account has already been successfully verified, and the payout will be processed shortly. Please allow some time for this to be completed.

Thank you for understanding and wishing you a great day!

Rated 1 out of 5 stars

Big fat scam

Big fat scam, they tell u alot of things and nothing is granted - 0 stars

December 29, 2025
Unprompted review
Vulkanspiele logo

Reply from Vulkanspiele

Thank you for sharing your thoughts.
We’d be happy to look into this, but your review doesn’t include enough details.
Please contact our support team so we can help.

Rated 1 out of 5 stars

The site is a scam

The site is a scam. Everything works until you want to withdraw your money. They asked me to verify identity and after I provied more than 30 photos of credit cards, e-wallet screenshots they still won't accept the documents and ofcourse withdrawals are suspended.

Don't even think about it to add your money here.

September 17, 2025
Unprompted review
Show reviews in all languages. (42 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look