I have been with WAEPA since the beginning of my Federal Government career, and I advise everyone I speak with who was coming on throughout my career to do the same and they have and are totally happy... See more
Company replied
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See what reviewers are saying
Maurkita was fantastic! I didn't know what to expect when I received notification of my policy change due to my age bracket (fairly new member - less than a year). She was thorough, answered all my qu... See more
Company replied
It seems like no one really knows correct info there. I asked for an amount for direct deposit or allotment and it was different on a letter. i find that odd. I also elected to do an allotment via Doc... See more
Company replied
I want to thank Riley Campbell and the team at WAEPA for their work on my brother's life insurance policy. The benefits will definitely help and mean a lot to our family. You all do important wo... See more
Company replied
Company details
- Association or Organization
- also in
- Disability Insurance Company
- Federal Government Office
- Life Insurance Agency
- Non-Profit Organization
- Term Life Insurance Provider Company
Written by the company
Worldwide Assurance for Employees of Public Agencies, Inc. (WAEPA) is a 501(C)(9) nonprofit organization, not an insurance company, committed to promoting the health, welfare, and financial well-being of Civilian Federal Employees. WAEPA was founded in 1943 and has been providing Group Term Life Insurance, exclusively to current and former Civilian Federal Employees since then. Today, WAEPA has a membership of more than 50,000 Feds and their families.
Contact info
433 Park Avenue, 22046, Falls Church, United States
- (800) 368-3484
- membership@waepa.org
- www.waepa.org
4.5
Excellent
83 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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very pleasant and and knowledgeable
Maurkita was very pleasant and knowledgeable. Asked if i had any questions and didn’t rush through the call.
November 10, 2026
Unprompted review
WAEPA is #1
I have been with WAEPA since the beginning of my Federal Government career, and I advise everyone I speak with who was coming on throughout my career to do the same and they have and are totally happy with this company! I have been retired for 14 years now and am still thrilled with WAEPA. The staff is incredible, as well as the prices and the ease of application.
November 9, 2026
Unprompted review
Reply from WAEPA
Thank you for your long-time membership! We're glad we can support you throughout your Federal career and beyond.
Maurkita was fantastic!
Maurkita was fantastic! I didn't know what to expect when I received notification of my policy change due to my age bracket (fairly new member - less than a year). She was thorough, answered all my questions and provided relief knowing what to expect in the coming years. I appreciate her superb customer service and the information provided.
November 6, 2026
Unprompted review
Reply from WAEPA
Hi Helen, thank you for taking the time to leave a review! We're glad to hear that Maurkita was able to provide excellent service.
Representative made everything clear…
Representative made everything clear and fully explained all my options. Very professional and courteous!!
November 4, 2026
Unprompted review
Reply from WAEPA
Hi Jack, thank you for taking the time to leave a review!
I was very happy with the ease of the…
I was very happy with the ease of the application process. The cost was key as well.
October 19, 2026
Reply from WAEPA
Thank you for taking the time to leave a review!
It seems like no one really knows…
It seems like no one really knows correct info there. I asked for an amount for direct deposit or allotment and it was different on a letter. i find that odd. I also elected to do an allotment via DocuSign and still received a 3 month bill. I really hope if i ever have to make a claim all the info is accurate
October 19, 2026
Reply from WAEPA
Hi, thank you for taking the time to leave a review. Our Member Services team has confirmed that they were able to contact you regarding your inquiry.
I received information to correct my…thoughts on keeping policy or not
I received information to correct my thoughts about the value of the policy. She was quite helpful. Thank you
October 19, 2026
Unprompted review
Reply from WAEPA
Thank you for taking the time to leave a review!
Great work by WAEPA
I want to thank Riley Campbell and the team at WAEPA for their work on my brother's life insurance policy. The benefits will definitely help and mean a lot to our family.
You all do important work and it is something that delivers value to families.
Take care.
October 1, 2026
Unprompted review
Reply from WAEPA
Hi Dave, thank you for taking the time to leave a review. We're glad to hear that Riley could provide you with excellent service.
Unbeatable Premiums!!!
I like the prompt professional service. The website was easy to navigate and apply for insurance. The premiums are unbeatable compared to other insurance.
August 31, 2026
Reply from WAEPA
Hi Roshawn, thank you for taking the time to leave a review!
Professional Polite Informative
Maurkita was (Professional, Polite, Informative), no preasure, patient with my questions, gave a good recommendation knowing i am retired and dealing with rate hike. Conversation made you feel valued, compared to feeling like your waisting there time. Just a very good representation of WAEPA.
September 7, 2026
Unprompted review
Reply from WAEPA
Hi Thurman, thank you for taking the time to leave a review; we're glad to hear that you had a positive experience with Maurkita!
Reply from WAEPA
Hi Enrique, thank you for taking the time to leave a review!
They sent me a binding contract with something I didn’t ask for. I asked for whole life insurance quote for me and my wife and no one bothered to sit with me and explain it. Bad service.
They sent me a binding contract wi
August 31, 2026
Reply from WAEPA
Hi Nestor, thank you for taking the time to leave a review.
Our Member Services team attempted to make contact with you in order to resolve your inquiry.
If you would like further support, please feel free to contact our team. Thank you.
Price is very competitive and so far I…
Price is very competitive and so far I have not had any issues needing to be resolved.
July 15, 2026
Reply from WAEPA
Thank you for taking the time to leave a review!
Reply from WAEPA
Hi, thank you for taking the time to leave a review!
It was a very fast application process…
It was a very fast application process and the rate was great.
July 13, 2026
Reply from WAEPA
Hi, thank you for taking the time to leave a review!
Easy application process and great…
Easy application process and great price for the term life insurance!
July 13, 2026
Reply from WAEPA
Hi Kome, thank you for taking the time to leave a review. We're glad to hear that you had a positive experience with our application process.
Reply from WAEPA
Thank you for taking the time to leave a review. We're glad to hear that you had a positive experience with our application process.
Reply from WAEPA
Hi Angelo, thank you for leaving a review! We're glad you had a positive experience with applying for coverage.
Very professional
I’m so happy I switched companies. I love WAEPA due to the professional.
June 15, 2026
Reply from WAEPA
Hi Barbara, thank you for taking the time to leave a review! We're glad you had a positive experience.
What a great experience
What a great experience! MAURKITA FOSHEE
She was so patient and understanding!
June 2, 2026
Unprompted review
Reply from WAEPA
Hi Dee Dee, thank you for taking the time to leave a review! We're so glad to hear that Maurkita provided such excellent service.
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