As a US buyer, I was hesitant to buy online from a company I have never heard of. I emailed them to check for the authenticity of a limited edition Seiko. Kingsley replied and provided me with p... See more
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Review summary
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I ordered a Seiko watch from FRANCE. I recieved ma watch in perfect condition and exactly as expected. The watch was packaged carefully and professionally. The set is complete (box, papers, the watc... See more
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I worked together with Kingsley to get my hands on a Limited Edition piece. Firstly, he got one for me..! I didn't think I'd be so lucky. Communication throughout was awesome and the watch arriv... See more
Company replied
My watch was shipped quickly. The packaging was, as always, perfect, which is important (the order was placed from France). Once the order was placed, the website's email updates allowed me to track i... See more
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Company details
Written by the company
At WatchOutz.com, we’ve proudly served watch enthusiasts locally in Hong Kong and worldwide for over 13 years, specializing in authentic Japanese timepieces and accessories. Our passion for the artistry and precision of brands like Grand Seiko, Seiko, Casio, G-Shock, Citizen, Orient Star, and Credor drives everything we do. As trusted experts, we guarantee 100% genuine and brand new products complete with warranties and original packaging. Whether you're an avid horology collector or taking your first step into the world of Japanese watches, our dedicated team ensures a seamless shopping experience with personalized customer care every step of the way. Our mission is to make your watch-buying journey memorable and stress-free by providing an outstanding selection, competitive pricing, and reliable global shipping through our trusted partner, FedEx Thanks to our partnership with FedEx Priority Services, we deliver globally with speed and reliability—even through challenging times. Don’t just take our word for it—check out the glowing reviews from our happy customers on Trustpilot! Discover the dedication, craftsmanship, value, and exceptional service that make us unique. At WatchOutz.com, we’re more than just a retailer—we’re a community of passionate watch enthusiasts inspired by the artistry and innovation of Japanese watchmaking. WatchOutz.com: where timeless elegance meets a heartfelt commitment to you.
Contact info
Shop 10B, G/F National Court, 242 Nathan Road, Jordan, Kowloon, Hong Kong, 999100, Hong Kong, Hong Kong
- +852 2730 8302
- cs@watchoutz.com
- www.watchoutz.com
4.9
Excellent
149 reviews
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Responsive communication via online
Responsive communication via online, offered a great price and delivery was seamless.
October 22, 2026
Reply from Watch Outz International
Thank you very much for your support and for taking the time to leave us a review. It was a genuine pleasure assisting you, and we're delighted to have been part of your collecting journey. Enjoy your new timepiece in the best of health, and we look forward to serving you again in the future.
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Great communication and fast shipping
Great communication and fast shipping! Item arrived as described!
October 13, 2026
Reply from Watch Outz International
Thank you very much for your kind words.
We're grateful for the opportunity to be part of your collecting journey and are delighted to hear everything arrived just as expected. Knowing you enjoyed both the communication and overall experience means a great deal to us.
Thank you again for your support, and we look forward to helping you discover your next special piece in the future.
With sincere gratitude,
The Watch Outz Team
It was an absolute pleasure working…
It was an absolute pleasure working with Kingsley from Watchoutz throughout the entire process. This is my second purchase from this seller and they stayed in contact with me from start to finish. They went as far as sending me detailed pictures and making sure everything was operating properly before sending. My order was shipped shortly after purchase, but unfortunately got hung up in US customs for a short period. They stayed on top of FedEx until everything got resolved. Watches arrived well packaged and even better than described. Would definitely buy from them again without hesitation.
September 28, 2026
Unprompted review
Reply from Watch Outz International
Thank you so much for this beautiful review.
Being part of your collecting journey for a second time is a privilege we never take for granted. We're delighted everything arrived safely in the end and that the watches were even better than expected.
Your trust, patience, and continued support truly mean the world to us. We look forward to crossing paths again when the next special watch finds its way to your collection.
With sincere gratitude,
The Watch Outz Team
Truly one of the greatest watch buying…
Truly one of the greatest watch buying experiences I have ever had. I have never experienced a more helpful, responsive, and kind support team. They did everything to ensure my package was protected and arrived on time. Watch came in prestine condition and there was no problems with authenticity.
October 9, 2026
Unprompted review
Reply from Watch Outz International
Thank you for taking the time to share such generous feedback.
We are truly humbled by your words and deeply grateful for the trust you placed in WatchOutz. Every member of our team works hard to ensure that each watch reaches its new owner exactly as it should, and hearing that everything arrived safely and exceeded your expectations is the greatest reward we could ask for.
It was an absolute pleasure serving you, and we sincerely thank you for your support.
We hope your new watch brings many years of enjoyment ahead.
Order a limited edition Kawasaki Seiko…
Order a limited edition Kawasaki Seiko watch, watch arrived to the USA quick and was exactly as described. Emailed them to ask a couple questions and they responded quickly. Legit seller.
August 31, 2026
Reply from Watch Outz International
Thank you so much for your kind support and for taking the time to leave us a wonderful review.
It was a pleasure assisting you throughout your journey, and we're grateful for the opportunity to be part of your collection. Knowing that everything met your expectations means a great deal to us.
We truly appreciate your trust in WatchOutz and look forward to serving you again whenever the next special piece catches your eye.
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Excellent well preserved time pieces
Excellent well preserved time pieces. Transaction and delivery without issue.
September 1, 2026
Reply from Watch Outz International
Your feedback truly brightens our day. We’re delighted that your latest acquisition has brought you satisfaction and that the entire process felt seamless. It’s always our goal to ensure every collector feels confident and cared for from start to finish.
We deeply appreciate your trust and the time you took to share your experience. Knowing that our service met your expectations motivates us to keep delivering excellence with every piece we handle.
We look forward to assisting you again and to bringing more exceptional timepieces into your collection.
Great experience
As a US buyer, I was hesitant to buy online from a company I have never heard of. I emailed them to check for the authenticity of a limited edition Seiko. Kingsley replied and provided me with photos of the watch. The check out process with PayPal was smooth.
International shipping via FedEx was fast and easy. I received the watch within a week. The watch was safely wrapped. The watch was as described.
Kingsley and team even gave me a refund/ discount for trusting them. I did have to pay import taxes, which was fair.
Overall, great experience. They’re honest, very communicative, and professional.
September 18, 2026
Unprompted review
Reply from Watch Outz International
Your heartfelt words mean so much to us. We’re truly honored that you placed your trust in Watch Outz and delighted that your Seiko found its way safely into your hands. Knowing that our team’s dedication gave you confidence throughout the process is the greatest reward we could ask for.
We’re thrilled that the journey was smooth and that the watch met your expectations. Your appreciation of our honesty and professionalism inspires us to continue raising the bar for every collector we serve.
Thank you sincerely for sharing your experience and for allowing us to be part of your horological journey. We look forward to assisting you again and bringing more timepieces that spark joy.
The communication with Kingsley was…
The communication with Kingsley was superb. Even through customs took almost two weeks to process the watch. I'm still happy with Watchoutz services and the watch itself. Thank you from Texas USA
September 15, 2026
Unprompted review
Reply from Watch Outz International
It’s wonderful to hear from you all the way in Texas. Your patience and understanding during the delivery process mean so much to us, and we’re thrilled that your new timepiece has brought you joy.
Thank you for choosing Watch Outz and for sharing your experience. We look forward to being part of your next chapter in collecting, and to bringing you more pieces that inspire excitement and pride.
The Watch Outz Team
Phenomenal!
I was looking for a ltd edition Seiko and found it at Watch Outz and I am so glad it was there. TOP NOTCH, what service!!! Can't say enough about it. Kingsley is great. The transaction was so smooth there are no words to describe it. There was a minor hiccup at customs and they were on it until the watch was delivered to my door and what packaging! Have no reservations with Kingsley is on it you are sure to be treated courteously and professionally. Impressive service!
August 10, 2026
Unprompted review
Reply from Watch Outz International
Reading your feedback truly made our day. We’re so glad the experience felt smooth and enjoyable for you, and it means a lot that you took the time to share it. Knowing the watch reached you safely and that you felt well cared for along the way is exactly what we strive for.
Thank you sincerely for your trust and kindness. We’ll be here whenever you’re ready for your next piece, and we look forward to helping you again.
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Highly recommended seller
Highly recommended seller - competent, friendly and ready to accomodate specific customers demand. Always very prompt in replying to emails and fast to ship.
August 18, 2026
Unprompted review
Reply from Watch Outz International
We’re deeply grateful for your generous feedback. At WatchOutz, our greatest satisfaction comes from knowing collectors feel supported every step of the way — from attentive communication to swift delivery. Your recognition inspires us to keep refining the experience and to continue serving the community with care and dedication. Thank you for being part of the WatchOutz journey.
This was one of the easiest and…
This was one of the easiest and quickest deliveries, I have ever received, when purchasing a watch. They are legit and beautiful! Thanks!!
July 23, 2026
Unprompted review
Reply from Watch Outz International
We’re truly grateful for your support and thrilled to know your new watch reached you so smoothly. Nothing makes us happier than seeing collectors enjoy their pieces with confidence and excitement.
At WatchOutz, every delivery is about more than just timing — it’s about trust, care, and sharing the joy of Japanese watchmaking with fans worldwide. Your feedback reminds us why we do what we do, and we’re honored to have you in our community.
Thank you for letting the world know, and we look forward to bringing you more rare and beautiful timepieces in the future.
Great customer service always kept me…
Great customer service always kept me informed of product availability and delivery
June 8, 2026
Reply from Watch Outz International
Thank you so much for sharing this wonderful review. Knowing that your watch reached you quickly and that the whole experience felt right means everything to us. We are thrilled to have customers like you.
Your kindness and support inspire us to keep giving our very best everyday. We’ll always be here whenever you need us.
With heartfelt thanks,
The WatchOutz Team
Reply from Watch Outz International
Thank you so much for your kind words! We’re delighted to hear you enjoyed the fast shipping and that your Seiko has brought you joy. It’s always our pleasure to serve collectors with care, and we truly appreciate your trust and support.
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My husband loved his gift
My husband loved his gift. It was such an amazing watch and I received it extremely quickly from Watch Outz. If I ever need another rare watch I will definitely buy from Watch Outz again.
June 4, 2026
Unprompted review
Reply from Watch Outz International
We’re overjoyed to hear your husband loved his gift! Knowing the watch reached you so quickly and brought such happiness truly means the world to us. Your trust and support inspire us every day to keep bringing rare and meaningful timepieces to collectors like you. Thank you for choosing WatchOutz — we can’t wait to welcome you back whenever your next treasure calls.
Excellent experience
Excellent experience. I'm extremely satisfied with WatchOutz.com.
They are highly professional. In less than 48 hours from my order, I already received my watch — incredible speed.
The watch description was perfect, and the watch arrived with all the original documentation and in perfect condition. I recommend them 100%.
And customer service? To say the least, it was simply perfect — always helpful, kind, and quick to respond.
Congratulations and thank you very much!
May 15, 2026
Unprompted review
Reply from Watch Outz International
Thank you so much for sharing this wonderful review. We’re truly touched by your words and grateful for the trust you placed in WatchOutz. Knowing that your watch reached you quickly and that the whole experience felt right means everything to us.
Your kindness and support inspire us to keep giving our very best every day. We’re lucky to have customers like you, and we’ll always be here whenever you need us.
With heartfelt thanks,
The WatchOutz Team
Rare watch secured...! Thanks Kingsley...
I worked together with Kingsley to get my hands on a Limited Edition piece.
Firstly, he got one for me..!
I didn't think I'd be so lucky.
Communication throughout was awesome and the watch arrived here in Australia in super fast time.
Absolutely awesome experience..!
April 20, 2026
Unprompted review
Reply from Watch Outz International
I’m truly grateful for your wonderful 5‑star review. It means a lot to all of us at WatchOutz.com to know that your experience was so positive. Helping collectors secure special pieces is exactly why we do what we do, and we're thrilled that everything went smoothly for you.
Thank you for trusting WatchOutz — we look forward to assisting you again whenever the time comes for your next addition.
Warm regards,
WatchOutz Team
Watchoutz was in constant communication…
Watchoutz was in constant communication with me through this entire process and I couldn't have asked for better customer service.
March 3, 2026
Reply from Watch Outz International
We are truly grateful for your trust and support. Serving collectors with care and dedication is always our priority, and your kind recognition means the world to us.
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Seiko TicTac
Order was accurate, shipped extremely quickly, and was packaged with utmost care. Thank you!
March 4, 2026
Reply from Watch Outz International
Thank you sincerely for your wonderful feedback. We are delighted to know your order reached you swiftly and safely, and that our care in packaging was felt. Your trust means everything to us, and we look forward to serving you again with the same dedication and attention to detail.
Reply from Watch Outz International
Thank you so much for your kind words! We’re delighted to hear you enjoyed our services. Your support means the world to us, and we look forward to serving you again very soon with the same dedication and care. Drop us a line if you need anything. Thank you and all the best.
Absolutely great communication with…
Absolutely great communication with quick and clear answers to questions.
February 26, 2026
Reply from Watch Outz International
Thank you so much for your wonderful feedback! We’re truly grateful for your trust and delighted to know our communication met your expectations. Clear and timely answers are always our priority, and hearing that it made your experience smooth means a lot to us. We look forward to serving you again and helping you find your next treasured timepiece!
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