wccsolar Reviews 

193
•
TrustScore 4 out of 5

4.1

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Company details

  1. Solar Energy Company

Written by the company

WccSolar, tienda Online Física de productos de energia solar fotovoltaica y energía renovable líder en el mercado contamos con Paneles solares, Inversor onda pura, regulador de carga,Baterias solar,Bomba de agua etc...


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4.1

Great

TrustScore 4 out of 5

193 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 24 hours

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4.1

All reviews

(193)

3 reviews in the last 12 months

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Rated 1 out of 5 stars

Be Aware of this company

Be Aware of this company. Do not order from them.
I ordered several Deye inverters, all claimed to be in stock. When payment arrived the company went suddenly silent. ( It's typical when things do not work out with chinese ) The agents are mostly from china as the company is partly chinese due to all the solar products. Then they told me that there is no stock and I could get other inverters or a refund. I chose the refund, but even after more than 1 week, no refund has been made. IBAN transfers take maximum 2 days. This whole company is fraud!

It's interesting that they have 2 websites here, so they can trick the customers with positive reviews, after the other site already has a total bad review page

July 23, 2024
Unprompted review
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Rated 1 out of 5 stars

Solar pool pump

Bought a solar powered pool pump, after 1 year it failed. Called the company who informed me "if it had got wet it was not under warranty " ffs a pool pump getting wet! So I bit the bullet & purchased another pump, once again after a year it failed. However buying a new pump and running it all seaso is cheaper than running the pump via the grid so yes I purchased yet a 3rd.
Brand new, never used connected it up to my pool, connected the solar panels and it made some popping noises and then started to smoke.
Wccsolars products are not fit for purpose, if you send the items back (at your expense) they will dissolve any responsibility stating its your fault & unless you pay for them to look at the item & pay for it to be returned they keep it.
DO NOT PURCHASE FROM THEM, THEY ARE CHEATS. I ONLY GAVE 1 STAR BECAUSE I COULDNT LEAVE ANY LESS

July 27, 2024
Unprompted review
Rated 1 out of 5 stars

Non existent customer service ..

Bought a Deye inverter from this company. Sadly it failed within 2 months. Send back under warranty. 4.5 months later it finally arrived back. Sadly it was damaged in the post due to non existent packaging by WCC. They will not take responsibility. Communication non existent. There are plenty of other Solar Companies. Please avoid avoid this company

March 20, 2024
Unprompted review
Rated 1 out of 5 stars

Dangerous

Dangerous, uselss invertor, worng instructions, zero customer service wint honour warranty, n say good can inly be returened for 15 days AVOID AT ALL COST, THEY ARE CHEAP FOR A REASON

September 23, 2023
Unprompted review
Rated 1 out of 5 stars

Do not trust this company with your…

Do not trust this company with your money! We ordered 2 batteries, but they contacted us once they had our money and said they were out of stock but would be back in stock in 3 weeks. We contacted them 3 weeks later - oh, they’re delayed they’ll be here next week … next week … next week. 7 weeks later I lost my rag and demanded a refund at which point they admitted they didn’t have a date for the batteries to arrive.

June 17, 2022
Unprompted review
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Rated 1 out of 5 stars

Flexible panels

I bought two flexible panels from here plus some other parts. Within two months the panel surface failed. They refused any warranty claim. The technical knowledge of the company is useless. In the end I had to pay extra to have the panels shipped back to me and then pay to have them repaired. DO NOT USE they are very bad and will not support any warranty. AVOID at all cost.

January 22, 2020
Unprompted review
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