Banner for my wealth private

my wealth private Reviews 358

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 189 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and helpfulness, making financial discussions clear and easy to understand. Many people highlight the exceptional service, noting that advisors take the time to explain complex information without pressure, allowing them to make informed decisions. The overall user experience is frequently described as excellent, with reviewers appreciating the ease of contact and the supportive approach from the team. However, some customers also noted issues with initial contact, where they felt dismissed or disrespected, particularly when advisors seemed to judge them based on age. A few other people also felt that the service after the initial positive meeting was not good, despite the general pleasantness of the staff.

What people talk about most

Staff

Consumers consistently report positive experiences with staff, highlighting their professionalism, knowledge,... See more

Service

Users describe positive interactions with service, highlighting the efficiency, responsiveness, and... See more

Customer service

People report positive experiences with customer service, highlighting the excellent advice and support... See more

User experience

Reviewers highlight positive aspects of user experience, consistently reporting that their interactions have... See more

Customer communications

Customers consistently note ambiguous experiences with contact, with many reaching out for advice on... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had my 3rd chat/seminar yesterday, this time with Ash. He was patient with me, especially since having a mental block with things financial, and took his time to explain the same thing in different wa... See more

Company replied

Rated 5 out of 5 stars

Today I had a meeting with John Shermin regarding my retirement plan. John made me feel at ease straight away. He is very knowledgeable about pensions and has helped me work out when I can retire, w... See more

Company replied

Rated 5 out of 5 stars

I have been getting invaluable advice from John Sherman of My Wealth. His knowledge of the NHS pension scheme, AVC’s and investments is second to none. He managed to answer all my questions and querie... See more

Company replied

Rated 5 out of 5 stars

Would 100% recommend MyWealth and specifically Lewis Williams. Went through a questionnaire to determine that I'm a 'cautious' investor. Was extremely patient over a period of about 6mths in the run... See more

Company replied


Company details

  1. Financial Planner
  2. Financial Consultant
  3. Investment Service

Written by the company

my wealth private provides investment advice to employees of many of the UK’s leading companies and pension scheme members to help them understand their personal financial situation, whether they’re saving for their future, or looking how best to make the most of their income at the point of retirement. In particular, our investment advice service helps those approaching retirement by creating tailored investment strategies to meet an individual’s personal objectives, which are flexible enough to adapt to changing needs. This is achieved by creating portfolios of investments, with the underlying assets selected from the whole-of-the-market. The portfolios are then actively managed on a discretionary basis to take account of changing market conditions. When providing advice on retail investment products i.e. pensions and annuities, this is done on an independent basis.


Contact info

4.8

Excellent

TrustScore 5 out of 5

358 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Thank you to John Sherman who has…

Thank you to John Sherman who has provided me with excellent advise and support in navigating all my pension pots under one area. This will help me manage things more effectively. I would recommend the service and I feel like it's one less thing to worry about as I approach my retirement in the next 10 years !

June 15, 2026
Unprompted review
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Reply from my wealth private

Dear Caroline

Thank you for taking the time to leave a review and feedback about your experience.

We aim to offer a high level of service and we are pleased to hear that we have met your expectations.

We will pass on your feedback to John.

Kind regards,

my wealth private

Rated 5 out of 5 stars

pension talk

excellent advice Ben was able to explain how my pensions worked and let me explain what I wanted to achieve today . looking forward I now have a clear plan to head towards retirement being as finically secure as possible .
Many thanks
Ben

June 15, 2026
Unprompted review
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Reply from my wealth private

Dear Deanne

Thank you for leaving a review, we are pleased to hear your positive experience with my wealth private and your adviser.

We will pass on your feedback to Ben.

Kind regards,

my wealth private

Rated 5 out of 5 stars

Reassuringly positive and professional

My experience with My Wealth has been nothing but positive. Having reached a stage of needing to prepare for retirement and think about getting things in order and consolidating pensions, I had the opportunity through my current employer to reach out for some initial free advice from My Wealth. I spent a considerable amount of time with my advisor Tyra who was helpful, professional, thorough and understanding and subsequently decided to go ahead with the transfer of my pensions. At every step of the way Tyra and other colleagues at My Wealth have been efficient and responsive and I feel happier and confident now that my money will be better looked after to support me and my family in the future, and that I have ongoing support or advice whenever needed.

June 10, 2026
Unprompted review
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Reply from my wealth private

Dear Amanda

Thank you for taking the time to leave a review and feedback about your experience.

We aim to offer a high level of service and we are pleased to hear that we have met your expectations.

Kind regards,

my wealth private

Rated 5 out of 5 stars

After taking early retirement…

After taking early retirement Christopher Speak provided straight forward practical advice on available investment plans to match my finances. I was able to make an informed decision on my future finances with the confidence that's My Wealth would invest my funds to their full potential. Would highly recommend 👌

May 1, 2026
Unprompted review
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Reply from my wealth private

Dear Tracey

Thank you for leaving a review, we are pleased to hear your positive experience with my wealth private and your adviser Christopher Speak.

We will pass on your feedback.
Kind regards,

my wealth private

Rated 5 out of 5 stars

Pension

Everything was done really well always kept informed about what was happening

June 3, 2026
Unprompted review
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Reply from my wealth private

Dear Anthony

Thank you for leaving a review, we are pleased to hear your positive experience with my wealth private.

Kind regards,

my wealth private

Rated 5 out of 5 stars

Outstanding Financial Advice from Ben

Ben is an excellent financial advisor. His advice was insightful, informative, and incredibly helpful. He answered all of my questions thoroughly, and I left the session feeling much more confident and informed about my financial decisions.

June 3, 2026
Unprompted review
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Reply from my wealth private

Dear Sedigheh

Thank you for taking the time to leave a review and feedback about your experience.

We aim to offer a high level of service and we are pleased to hear that we have met your expectations.

We will pass on your feedback to Ben.

Kind regards,
my wealth private

Rated 5 out of 5 stars

In depth and wide ranging financial discussion

The meeting allowed enough time to explore what I wanted to and opened up some new ideas. I didn’t feel rushed or pressured into doing something now with agreement being we would follow up in a year

May 29, 2026
Unprompted review
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Reply from my wealth private

Thank you for leaving a review, we are pleased to hear your positive experience with my wealth private.
Kind regards,
my wealth private

Rated 5 out of 5 stars

My wealth

I’ve been using My Wealth for several years now after being recommended by family. Following the retirement of my original adviser, I met with Luke Martin for the first time today.

Luke was professional, friendly, and extremely knowledgeable. He guided me clearly through the recommendations and took the time to discuss what would be best for both my current situation and future goals. I immediately felt comfortable speaking with him — it honestly felt like I’d known him for years.

My Wealth have consistently proven to be trustworthy and genuinely seem to have their clients’ best interests at heart. I would highly recommend them.

May 29, 2026
Unprompted review
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Reply from my wealth private

Thank you for leaving a review, we are pleased to hear your positive experience with my wealth private and Luke Martin. We will pass on your feedback.
Kind regards,
my wealth private

Rated 5 out of 5 stars

Very knowledgeable, clear, concise and human!

James was very clear and patiently explained everything to me in layman’s terms. He is very easy to converse with and I fully trusted him to guide me thru and manage my account.

April 16, 2026
Unprompted review
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Reply from my wealth private

Thank you for leaving a review, we are pleased to hear your positive experience with my wealth private and your adviser James. We will pass on your feedback.
Kind regards,
my wealth private

Rated 5 out of 5 stars

Yearly review meeting

Had my yearly review with Luke Martin yesterday. the discussion was very informative and some new ideas were presented to me which I did not think about, Luke was very knowledgeable.
I would not hesitate to recommend this company to invest my money in

May 27, 2026
Unprompted review
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Reply from my wealth private

Thank you for leaving a review, we are pleased to hear your positive experience with my wealth private and your adviser Luke. We will pass on your feedback.
Kind regards,
my wealth private

Rated 5 out of 5 stars

Their teamwork and customer service is…

Their teamwork and customer service is second to none. Daily updates via email or the app are also excellent sources of information that allows you a clear reflection of your investment.

May 28, 2026
Unprompted review
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Reply from my wealth private

Thank you for taking the time to leave a review and feedback about your experience.
We aim to offer a high level of service and we are pleased to hear that we have met your expectations.
Kind regards,
my wealth private

Rated 5 out of 5 stars

Excellent service

Excellent service. Listened to and understood my needs then delivered a plan that, hopefully will deliver

April 9, 2026
Unprompted review
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Reply from my wealth private

Thank you for leaving a review, we are pleased to hear your positive experience with my wealth private.
Kind regards,
my wealth private

Rated 5 out of 5 stars

My Wealth call

had a team call with Ben Saunders and it was a really good meeting. Ben covered all of my questions and his answers were clear and very informative enabling me to make decisions relevant to my needs. highly recommended

May 26, 2026
Unprompted review
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Reply from my wealth private

Dear Jonathan

Thank you for taking the time to leave a review and feedback about your experience.

We aim to offer a high level of service and we are pleased to hear that we have met your expectations.

We will pass on your feedback to Ben.

Kind regards,

my wealth private

Rated 5 out of 5 stars

I had an online meeting with Andrew…

I had an online meeting with Andrew Hooper today to discuss my pension plans.
I found Andrew pleasant, professional, very direct& straight talking ,taking time to answer my questions and give his advice as best he could. I found his advice very useful .Thank you.

May 22, 2026
Unprompted review
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Reply from my wealth private

Dear Clare

Thank you for leaving a review, we are pleased to hear your positive experience with my wealth private and your adviser. We will pass on your feedback.

Kind regards,

my wealth private

Rated 5 out of 5 stars

good experience

I went on this site as I had never had any financial advice. I was guided by a gentleman called Ryan who was extremely knowledgeable and very pleasant to talk with, he put lots of effort into showing how my money could be invested and what they could do with my pensions to make them work better.
Sadly at the end of the day I decided it was not the path I wanted to take with my finances. When I explained this to Ryan he asked my concerns but at no stage did he try to pressure me into joining them, he accepted my decision and wished me well and explained I could return at any stage. If things changed I would definitely use them again and ask for Ryan .

May 19, 2026
Unprompted review
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Reply from my wealth private

Dear Peter

Thank you for leaving a review, we are pleased to hear your positive experience with my wealth private.

Kind regards,

my wealth private

Rated 4 out of 5 stars

Financial help

I was very happy with the advice and help given to negotiate my financial needs. Have recommended a couple of colleagues to also take advice from this company. Adam has been positive and supportive throughout the whole process.

November 27, 2025
Unprompted review
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Reply from my wealth private

Dear Jill

Thank you for leaving a review, we are pleased to hear your positive experience with my wealth private and your adviser. We will pass on your feedback.

Kind regards,

my wealth private

Rated 1 out of 5 stars

Really Disappointing

I'm sorry but I have been so disappointed with this company. Really poor service. The people were generally nice, but the lack of any respect for you as an individual was stark. It felt like "give us your money and then go away. "

May 15, 2026
Unprompted review
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Reply from my wealth private

Dear John

Thank you for your feedback, and we’re sorry to hear that your experience did not meet your expectations.

Should you require any further assistance, please contact us at mywealth@wealthatwork.co.uk or 0800 028 3200 and our team will be happy to help.

Kind regards,

my wealth private

Rated 5 out of 5 stars

Excellent advice from a good listener

I have been receiving financial advice from John Sherman since deciding to accept voluntary redundancy from the NHS. John has listened carefully to my financial goals and has suggested the best way for me to achieve these. He has been very responsive and supportive in addressing my questions and assuring me that I have understood what we have agreed when I am asked by my employer to confirm what pension options I am taking. I am assured that going forward my investment portfolio will be managed effectively as I am a total novice and have shared my decisions about how much 'risk' I am willing to take with my investments.

May 17, 2026
Unprompted review
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Reply from my wealth private

Dear Michelle

Thank you for leaving a review, we are pleased to hear your positive experience with my wealth private and your adviser.

We will pass on your feedback.

Kind regards,

my wealth private

Rated 5 out of 5 stars

Retirement planning

I found Sharon to be excellent in gaining all the information she required to provide me with a personal, focused oversight of my personal financial situation.
She also offered lots of information on different ways to invest my money to support my plans/wishes for retirement and to aid me make an informed choice about my financial future.

May 13, 2026
Unprompted review
my wealth private logo

Reply from my wealth private

Thank you for leaving a review, we are pleased to hear your positive experience with my wealth private and your adviser.

We will pass on your feedback to Sharon.

Kind regards,

my wealth private

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