Webike Japan Reviews 

Everything that I have purchased has been perfect. Great communication, price, extremely well packaged and fast delivery to the UK.

Very poor customer service when things go wrong. I ordered in stock items only to find they aren't instock and there is at least a two week delay.
Shame as prevoius service has been excellant.

Made a small order, and it said it was posted on 22nd june to uk. It is now 6 1/2 weeks since EMS said it was posted, and it still hasnt ardived in uk. Webike wont help, EMS wont help.
I have no parts, no help, no refund, no parts being sent to replace the lost ones, and i wont use webike again. Absolutely useless customer service from a country that prides itself on respect.

Webike listed an item they don't have, and would not be able to send for 7 months!

When they issued a refund I lost money for the exchange coversion done each way for their bad business practice - really not cool and very unhappy with time and funds wasted by Webike - I won't buy from them in future and suggest you don't too.

Great selection of parts. Fast delivery via Ems at very reasonable price. Good customer service. Received a faulty mirror and explained with photos the fault. Few days later they sent out a replacement via EMS. Very honest and I don't think you would get this level of honesty from other sellers.

Brilliant customer service! Parts were delivered from Japan to Australia in less than 1 week using standard air freight. Highly recommend this shop

Webike Japan is not accurate just look at the bike models description, a lot is missing and some information is just wrong . Do Not Trust them !!!!

I have been ordering lots of parts for my honda monkey, I believed they were a great company until now, I ordered a front brake disc that says on there website fits my bike but it doesn't, I requested a refund but they no longer answer my emails

Just received the OEM Honda XL200R parts from Webike Japan, very well packaged so arrived safely and suprisingly quick. Even with shipping costs the parts were less expensive than in the UK.

Amazing service. Have bought many items with no issues. Most recently I received a rare fuel tank for my old kawasaki for cheap. I was extremely impressed with how good the packaging was. It was boxed with a lot of care which is refreshing to see these days. Top job webike will definetly be a returning customer,

Ordered 2 items I couldn’t get in the uk.
Didn’t expect much given the amount of negative reviews but I’m very pleased with Webike Japan.
I ordered the parts on Tuesday 15th December and they arrived today 19th December! That’s faster from Japan than most Uk to Uk services!!
Absolutely over the moon with both goods and service.

I paid for an item a month ago. They were fast in telling me that the item was out of stock and i would receive a full refund. I have not received my refund yet. Several emails later and still no refund. Do not deal with this company.

Found a hard to source part for a GPZ 500s at almost half the price of CMS and Fowlers. That included delivery. Ok so I had to wait 12 days....so what. Great service and great value.

I ordered a clutch cable from them 2 years ago. It was a perfect match. I order the same part and it is now short. They say the cable that is installed is incorrect...I got it from them and it was a perfect match. Their response times are slow when you run into a problem. They don't answer your questions. I have ordered from them a number of times with no issues. I am so disappointed and frustrated with them.

Webike Japan poor customer service. I’ve been using this company for years, but note that lately they are very reluctant to accept returns whether damaged or not. After a month of arguing over sale of goods act etc, they agreed return of damaged item I recieved at my expense. This meant an item I purchased £120 received damaged has cost me £30 to return. Be warned.

They do not let you contact them in time to resolve issues. You have to wait 20 days after shipping before being allowed to fill in a form.

I ordered some nice products. However, when ordering, I don't see that you have to pay customs clearance fees, VAT, and administration costs. Why don't they simply mention this? Then I could have decided whether I wanted to buy it at that price. Now I feel ripped off for an order of €120 and an additional €90 unforeseen costs.

Bought a rear rack for my super cub 125 was here in about a week lovely rack and great firm communication was great will definitely be buying more parts from these and putting my friend on to them 5star rating from me in the uk

The item arrived within 4 days of ordering.
It arrived as described.
I was sure and expeced to wait longer to receive the item but was proved wrong! 🙂.
Well done to webike 👏👏
Will definitely order again.

Sent damaged parts and refused to honor their guarantee! Will never buy from these SCAMMERS again!!!