Welectron Reviews 

222
•
TrustScore 3.5 out of 5

3.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

Be very careful with ordering from this company. They invoiced me for a printer for 1849,75 euros and cancelled the order and I’m still waiting for my refund a month later. No correspondence from... See more

Rated 5 out of 5 stars

Am Nickson Mwangi Njenga and Thanks welectron for the speedy reception of my raspberry pi 4, I made two orders separately as usual and they did arrive. They are legitimate suppliers so anyone who is i... See more

Rated 5 out of 5 stars

Today, I received all items and I can only say positive things. Well packed, excellent pricing and no delay and correctly delivered into the bringme box by DHL (first experience: exciting!). The BM86... See more

Rated 1 out of 5 stars

edit: they said they will process the refund within 1-3 days which they haven't yet, so be careful trusting this company with your money. Very slow to respond once the payment has been sent. Als... See more

Company replied

Company details


Contact info

3.6

Average

TrustScore 3.5 out of 5

222 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.6

All reviews

(222)

20 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Be very careful with ordering from this…

Be very careful with ordering from this company. They invoiced me for a printer for 1849,75 euros and cancelled the order and I’m still waiting for my refund a month later. No correspondence from them either. I would not trust them.
I have all the corresponding emails they sent me acknowledging they owe me money. They asked for my banking details as they supposedly didn’t have the swift code. I sent them that and I’m still waiting.
Edited on 28/10/2026
I have now been refunded by Welectron.
The owner contacted me personally and apologised. Still this could have been resolved much sooner, but I respect the email and accept their apology.

September 6, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

Very slow to respond once the payment is through

edit: they said they will process the refund within 1-3 days which they haven't yet, so be careful trusting this company with your money.

Very slow to respond once the payment has been sent. Also they have difficulty communicating in english, or reading comprehension. I've placed a mock-up order and after I got confirmation that everything is looking good I went ahead and paid. Surprise next email I get from them is that payment went through but "not all information seems correct" without any explanation at all about what specific information is incorrect or what are they talking about. When I asked for clarifications, they ignored my question and asked if I want to order as a business, which baffled me as why would I place a VAT code and get confirmation that the order seems fine, only to ask me this.
Since my re-confirmation, I have yet to hear from them about the status of my order.

I should have read the experiences of other customers before ordering with them.

October 6, 2026
Unprompted review
Welectron logo

Reply from Welectron

Dear Radu,

Thank you for sharing your experience. Your order and related questions were handled through several messages within a short period of time. The VAT treatment required an additional review because the order involved Romanian company and VAT details together with delivery to Portugal.

As we are unable to complete the order under the original conditions, we have contacted you directly regarding the available resolution.

We regret that the order could not be completed as originally intended.

Kind regards,
Welectron

Rated 2 out of 5 stars

The customer service was very slow

The customer service was very slow, I have ordered and it should have arrived last week, but I still have not gotten it since it hasn't even shipped yet.

They sent me emails about certain extra details they asked me and immediately provided them with extra details, but now it has been a couple days that I have not gotten any emails back after having a few back and forth emails.

August 14, 2026
Unprompted review
Welectron logo

Reply from Welectron

Hi Samip,

Thank you for your feedback and we are sorry to hear about the delay and the lack of updates. This is not the experience we want for our customers.

We would like to look into your case again to understand what happened and find a solution. Please send us a short email at info@welectron.com with your order number so we can check everything and get back to you quickly.

Thanks for your patience and we look forward to sorting this out for you.

Best regards,
Your Welectron Team

Rated 1 out of 5 stars

Caution. No returns accepted

Be carefull! If the goods does not perform as expected Welectron rejects any returnal or order cancellation. They are answering me that= "business customers are not entitled to a statutory right of withdrawal"

March 17, 2026
Unprompted review
Rated 1 out of 5 stars

Really sketchy site.

Really sketchy site.

I was trying to buy a Flirc remote yesterday that is listad at 64 euro. When I go to checkout I get a notification that "The price has changed in the meanwwhile", and the price is now 68 euro. So I decide not to order. Today I changed my mind and went back to the site. Once again it´s listed at 64 euro, but when going to checkout the price changes again. Very scammy behaviour. I decided to buy it anyway, but none of the payment options availible worked, and when I tried with paypal the cheapest delivery option dissapeared and the price got even higher, so in the end I didn´t order. I have a feeling I dodged a bullet.

October 9, 2025
Unprompted review
Welectron logo

Reply from Welectron

Dear Christoffer,
We’re sorry to hear that you found the checkout process confusing. Please rest assured that our checkout and payment systems are fully functional — we successfully process hundreds of orders every day.

The VAT rate is clearly indicated on our website. Prices are shown including the German VAT rate of 19% by default. When you select Sweden as your delivery country during checkout, the system automatically adjusts the total to reflect Sweden’s 25% VAT rate, which explains the change you observed.

We’d be happy to review your case in detail and ensure everything is clear. Could you please send us an email? Our team will gladly assist you personally.

Kind regards,
Your Welectron Team

Advertisement
Rated 5 out of 5 stars

All good!

The order process was fairly good and straightforward.
Made the purchase and the next day it was ready to be sent. It took a few days to arrive in my country (PT), but that's normal.

Welectron accepted my return item even though I did not have the original packaging. It took around a month for the whole process, but that's fine.

November 5, 2024
Unprompted review
Rated 5 out of 5 stars

Great Service, Good Prices

I’ve bought a few instruments from Welectron, and I’m really happy with them. Their prices are good, and shipping didn’t take long. The calibration of my multimeter was done pretty fast too. When I had a technical question, they got back to me quickly and helped me sort it out.

August 20, 2024
Unprompted review
Rated 5 out of 5 stars

Passionate and professional People

I had a mixup with the payment of two separated shipments but they solved it lightning fast and are overall a very friendly and reliable company. I ordered to a Paketstation at the swiss border and they have the best prices anyway. So thank you to all hard working people involved :)

July 27, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

Excellent support from Welectron when I…

Excellent support from Welectron when I had some questions about my purchased Brymen BM 078 Current clamp. They promptly fwd my questions to the manufacturer Brymen and all were answered within a few days.
Will definitely purchase from them again.

July 11, 2024
Unprompted review
Rated 5 out of 5 stars

Sales and After-sales support

1: I gave the wrong shipping address information that was quickly noticed by the sales team and corrected after an e-mail exchange. No troubles with the delivery.

2: Printer (Bambu Lab A1) came with an outdated firmware which gave a recall message after switch on. After-sales support was very quick and helpfull, providing the solution to this known problem (firmware update).

July 11, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

Very fast delivery

Absolutely fantastic customer support. Ordered a rasberry pi 5 and I got it literally the next day. Very carefully packaged with all the accessories that I ordered. I tried other official rasberry pi resellers and they are not as good as this one. Definitely recommend Welectron and will be buying more from them in the future.

November 10, 2023
Unprompted review
Rated 5 out of 5 stars

terrific customer experience

terrific customer experience, i felt taken care of.
the team immediately warned me they were not able to ship the order the same day (i placed the order around 17:00 and never expected it to ship the same day), which i really appreciated - obviously going the extra mile to communicate to the clients.

i received my order (a raspberry pi 5) in exactly 2 business days.

thanks welectron team, looking forward to ordering from you again! :)

November 10, 2023
Unprompted review
Rated 5 out of 5 stars

Really good service quality

Intuitive website, good prices, reliable availability information, and incredibly fast customer service: my order was fully handled in only an hour and given to the transport company right away. Delivery barely took 48 hours, even with the standard shipping option. Very pleased with this professionalism, definitely saving this one in my bookmarks.

August 11, 2023
Unprompted review
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look