Be very careful with ordering from this company. They invoiced me for a printer for 1849,75 euros and cancelled the order and I’m still waiting for my refund a month later. No correspondence from... See more
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Am Nickson Mwangi Njenga and Thanks welectron for the speedy reception of my raspberry pi 4, I made two orders separately as usual and they did arrive. They are legitimate suppliers so anyone who is i... See more
Today, I received all items and I can only say positive things. Well packed, excellent pricing and no delay and correctly delivered into the bringme box by DHL (first experience: exciting!). The BM86... See more
edit: they said they will process the refund within 1-3 days which they haven't yet, so be careful trusting this company with your money. Very slow to respond once the payment has been sent. Als... See more
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Company details
Contact info
Heinrich-Hertz-Str. 1, 76694, Forst, Germany
- +49 721 909819-90
- info@welectron.com
- www.welectron.com
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Replied to 33% of negative reviews
Typically replies within 1 month
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Be very careful with ordering from this…
Be very careful with ordering from this company. They invoiced me for a printer for 1849,75 euros and cancelled the order and I’m still waiting for my refund a month later. No correspondence from them either. I would not trust them.
I have all the corresponding emails they sent me acknowledging they owe me money. They asked for my banking details as they supposedly didn’t have the swift code. I sent them that and I’m still waiting.
Edited on 28/10/2026
I have now been refunded by Welectron.
The owner contacted me personally and apologised. Still this could have been resolved much sooner, but I respect the email and accept their apology.
Very slow to respond once the payment is through
edit: they said they will process the refund within 1-3 days which they haven't yet, so be careful trusting this company with your money.
Very slow to respond once the payment has been sent. Also they have difficulty communicating in english, or reading comprehension. I've placed a mock-up order and after I got confirmation that everything is looking good I went ahead and paid. Surprise next email I get from them is that payment went through but "not all information seems correct" without any explanation at all about what specific information is incorrect or what are they talking about. When I asked for clarifications, they ignored my question and asked if I want to order as a business, which baffled me as why would I place a VAT code and get confirmation that the order seems fine, only to ask me this.
Since my re-confirmation, I have yet to hear from them about the status of my order.
I should have read the experiences of other customers before ordering with them.

Reply from Welectron
The customer service was very slow
The customer service was very slow, I have ordered and it should have arrived last week, but I still have not gotten it since it hasn't even shipped yet.
They sent me emails about certain extra details they asked me and immediately provided them with extra details, but now it has been a couple days that I have not gotten any emails back after having a few back and forth emails.

Reply from Welectron
Caution. No returns accepted
Be carefull! If the goods does not perform as expected Welectron rejects any returnal or order cancellation. They are answering me that= "business customers are not entitled to a statutory right of withdrawal"
Really sketchy site.
Really sketchy site.
I was trying to buy a Flirc remote yesterday that is listad at 64 euro. When I go to checkout I get a notification that "The price has changed in the meanwwhile", and the price is now 68 euro. So I decide not to order. Today I changed my mind and went back to the site. Once again it´s listed at 64 euro, but when going to checkout the price changes again. Very scammy behaviour. I decided to buy it anyway, but none of the payment options availible worked, and when I tried with paypal the cheapest delivery option dissapeared and the price got even higher, so in the end I didn´t order. I have a feeling I dodged a bullet.

Reply from Welectron
I wholeheartedly recommend this company
I bought from them a multimeter and a clamp meter, both arrived in perfect condition in Italy and working perfect
I wholeheartedly recommend this company.
All good!
The order process was fairly good and straightforward.
Made the purchase and the next day it was ready to be sent. It took a few days to arrive in my country (PT), but that's normal.
Welectron accepted my return item even though I did not have the original packaging. It took around a month for the whole process, but that's fine.
Great Service, Good Prices
I’ve bought a few instruments from Welectron, and I’m really happy with them. Their prices are good, and shipping didn’t take long. The calibration of my multimeter was done pretty fast too. When I had a technical question, they got back to me quickly and helped me sort it out.
Passionate and professional People
I had a mixup with the payment of two separated shipments but they solved it lightning fast and are overall a very friendly and reliable company. I ordered to a Paketstation at the swiss border and they have the best prices anyway. So thank you to all hard working people involved :)
Excellent support from Welectron when I…
Excellent support from Welectron when I had some questions about my purchased Brymen BM 078 Current clamp. They promptly fwd my questions to the manufacturer Brymen and all were answered within a few days.
Will definitely purchase from them again.
Sales and After-sales support
1: I gave the wrong shipping address information that was quickly noticed by the sales team and corrected after an e-mail exchange. No troubles with the delivery.
2: Printer (Bambu Lab A1) came with an outdated firmware which gave a recall message after switch on. After-sales support was very quick and helpfull, providing the solution to this known problem (firmware update).
They assisted me with quick and professional responses
They assisted me with quick and professional responses to find a solution and correct my error regarding the VAT information that I provided.
Fast and Friendly Service
Good prices, fast shipping, great service team
Very fast delivery
Absolutely fantastic customer support. Ordered a rasberry pi 5 and I got it literally the next day. Very carefully packaged with all the accessories that I ordered. I tried other official rasberry pi resellers and they are not as good as this one. Definitely recommend Welectron and will be buying more from them in the future.
terrific customer experience
terrific customer experience, i felt taken care of.
the team immediately warned me they were not able to ship the order the same day (i placed the order around 17:00 and never expected it to ship the same day), which i really appreciated - obviously going the extra mile to communicate to the clients.
i received my order (a raspberry pi 5) in exactly 2 business days.
thanks welectron team, looking forward to ordering from you again! :)
Really good service quality
Intuitive website, good prices, reliable availability information, and incredibly fast customer service: my order was fully handled in only an hour and given to the transport company right away. Delivery barely took 48 hours, even with the standard shipping option. Very pleased with this professionalism, definitely saving this one in my bookmarks.
Quick response time of the supporting…
Quick response time of the supporting team.
Solved my issue in less than 24h to accelerate the delivery time of the requested items.
Excellent service
Excellent quality products, fast delivery. Never had problems so far...
I was very satisfied.
I was very satisfied.
Competence, reliability, excellent quality products.
My point of reference.
thanks Welectron.
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