WeMasterTrade 

Reply from WeMasterTrade

2 days ago

Hi Tu, thank you for sharing your feedback, though we'd like to clarify what happened.

Based on our records, your concern relates to a trade where your stop loss was set at 4380, but the position closed at 4376. Our Risk team reviewed this and confirmed the trade was executed during a period of market volatility — the system filled the order at the next available bid price, which is standard execution behavior during volatile conditions, not a system or technical error.

We understand slippage during fast-moving markets can be frustrating, but this reflects normal market execution, applied the same way across all accounts. If you have further questions about this specific trade, please reach out via wemastertrade.com/report with your account details and our team will assist.

We Master Trade Team

Reply from WeMasterTrade

2 days ago

Hi Mohamed, thank you for sharing your feedback.

Based on our records, your account (1186056) was closed on 21 August due to a confirmed Daily Loss violation. To clarify how this was determined: Daily Loss is calculated based on the higher of your starting Balance or starting Equity, minus your Maximum Daily Loss (MDL) limit, setting a minimum Equity threshold. For your account, starting Equity was $24,794.01, with an MDL of $1,250, setting the minimum Equity threshold at $23,544.01. Your account's actual Equity reached $23,523.79, resulting in a Daily Loss of $1,270.22 — exceeding the limit.

We understand this outcome is disappointing, especially given the time and effort invested in your trading. We also stand by our previous assessment regarding your earlier review on slippage, which our Risk team confirmed was standard market execution during a period of volatility, not a system error. Both determinations were made based on system trading data and applied consistently, in line with the rules that apply to all traders.

We Master Trade Team

Reply from WeMasterTrade

2 days ago

Hi Shorouk, thank you for the detailed account of your experience, and we understand your frustration with this situation.

We want to clarify the current status of your case: your account (1160551) has been escalated for a further review, and our team has already reached out to you directly via email with next steps — including an opportunity to provide additional clarification on the trading activity in question before a final decision is made. This means the matter is still under active review, and there has been no final decision at this stage.

We take concerns about inconsistent communication seriously, and this additional review is specifically intended to ensure the case is assessed thoroughly and fairly. We'd ask that you respond to the email already sent to you so our Risk team can proceed with the review. We're committed to providing a clear, evidence-based resolution once it's complete.

We Master Trade Team

Reply from WeMasterTrade

6 days ago

Hi Shamim, thank you for sharing your feedback, though we'd like to clarify how Daily Loss is actually calculated for account 1199645.

Daily Loss is based on the higher of your starting Balance or starting Equity, minus your Maximum Daily Loss (MDL) — giving a minimum Equity threshold. For your account: starting Equity was $10,000, with an MDL of $200, setting the minimum Equity threshold at $9,800. Your account's actual Equity reached $9,798.70, resulting in a Daily Loss of $201.3 — just over the $200 limit. This is calculated based on your account's Equity, not solely on stop-loss placement or displayed balance, so it may not always match what appears to have "room left" on the surface.

Our team has already sent you a detailed email with this full breakdown. We understand this is frustrating, especially as a first-time account, and we're happy to clarify further if needed — feel free to reach out via wemastertrade.com/report with your account details.

We Master Trade Team

Reply from WeMasterTrade

Aug 17, 2026

Hi, thank you for sharing your concern.
We were unable to locate an account matching the details in your review, which makes it difficult for us to look into your specific case regarding the tournament account. We take onboarding issues like this seriously and would like to help resolve it directly.
We Master Trade has a track record of thousands of successful payouts and account activations, verifiable through our official community channels. Could you please share your registered email or account details via wemastertrade.com/report? Our team will look into the delay and get your account information sent over as soon as possible.
WeMasterTrade Team

Reply from WeMasterTrade

Aug 17, 2026

Hi Kishor, thank you for your patience while our team reviewed your case.

To clarify, our Risk team's assessment is not based on isolated interpretation, but on a specific pattern identified in your trading activity. On 12 August 2026, after generating a significant profit from XAUUSD, an additional trade was opened that resulted in a loss along with unusual commission activity. This pattern was assessed as an action taken to reduce the previously realized profit in order to adjust your Profit Consistency ratio — which constitutes a violation of our trading rules. As a result, payout request W000134208 was not approved.

We understand this is disappointing, and we want to be clear this determination is based on the overall pattern of how profits and losses were realized across your trading period — not a single data point taken out of context. Our team has already been in touch with you directly to walk through the evidence and explain the assessment in detail.

We Master Trade Team

Reply from WeMasterTrade

Aug 14, 2026

Dear Barakah,

Thank you so much for taking the time to share your experience! We are thrilled to hear that you successfully received your payouts across both of your accounts.

You said it best—adhering to the trading rules and guidelines ensures a smooth payout process for everyone. We appreciate your dedication and look forward to continuing to support your trading journey with WeMasterTrade!

Best regards,
WeMasterTrade Team

Reply from WeMasterTrade

Aug 10, 2026

Thank you so much for the fantastic feedback, Hussain! We're delighted to hear that our instant accounts are meeting your expectations. We appreciate your support and wish you continued success!

Reply from WeMasterTrade

Aug 10, 2026

Thank you for the awesome review, Omar! We truly appreciate your support and are glad to have you trading with us. Let us know if you ever need anything!

Reply from WeMasterTrade

Aug 10, 2026

شكراً جزيلاً لك أستاذ عبد الرحمن على تقييمك المتميز! يسعدنا جداً أن تجربة السحب السريع ومعالجة الطلبات قد نالت إعجابك. نعمل دائماً على تقديم أفضل خدمة ممكنة لتسهيل تجربتك معنا. نتمنى لك دوام التوفيق والنجاح في تداولاتك!

Reply from WeMasterTrade

Aug 7, 2026

Thank you for taking the time to share your feedback! We’re delighted to hear that you enjoyed our fast withdrawal process and helpful support team.

Reply from WeMasterTrade

Aug 7, 2026

Thank you for the great 5-star feedback, Maged! We're glad to hear that you're enjoying our rules, fast payouts, and overall experience with us.

Reply from WeMasterTrade

Aug 5, 2026

Hi Ahmed, thank you for your patience, and we sincerely apologize for the delay in issuing your funded account.
We understand a wait of this length falls well outside what you should expect, and we're sorry for the frustration this caused. We can confirm your funded account has now been issued — please check your registered email for instructions on how to claim your account and complete the contract signing.
If you haven't received this yet or run into any issues, please reach out via wemastertrade.com/report with your account details and our team will assist you right away.
WeMasterTrade Team

Reply from WeMasterTrade

Aug 5, 2026

Hi Sanjeet, thank you for reaching out, though we'd like to clarify the situation regarding your affiliate withdrawal (CW0116240).
Following review from our Risk team, your withdrawal eligibility did not meet the requirement under our AP Terms & Conditions — specifically, to maintain continuous withdrawal eligibility, an Affiliate Partner must generate at least one new referred customer who spends a minimum of USD 50 on eligible package purchases within any rolling 60-day period. This condition was not met at the time of your request, which is why it has not yet been processed.
This is a standard requirement applied consistently to all Affiliate Partners, not a decision made in response to this review. Our team will be reaching out to you directly to walk through the details and next steps.
If you have any questions in the meantime, feel free to reach out via wemastertrade.com/report.
We Master Trade Team

Reply from WeMasterTrade

Aug 4, 2026

Hi Neub, thank you for sharing your experience, though we have to respectfully clarify a few points here.

We'd like to highlight that throughout your trading history with WeMasterTrade, you received a total of $17,697.02 in payouts — a clear demonstration of our commitment to honouring legitimate trading activity and paying our traders promptly and in full when the rules are followed. This is the same level of transparency and reliability we extend to every trader on our platform.

However, a thorough and comprehensive review of your trading activity has since identified serious concerns: intentional, coordinated trading behavior conducted in a planned and organized manner across multiple related accounts. Our findings show that this activity was designed to circumvent our internal risk controls and monitoring mechanisms, resulting in risk cycling and an artificial distribution of exposure across accounts. This kind of behavior runs counter to the purpose and spirit of our trading programs and constitutes a material breach of our Terms and Conditions, specifically Section 10 – Termination of Contract, directly undermining WeMasterTrade's risk management framework.

Given the deliberate cooperation between accounts and the clear intent to exploit the structure of our trading environment — which is strictly prohibited — we have taken the following actions, effective immediately:
+ Permanent ban of your customer profile
+ Termination of all services and access under your WeCopyTrade and WeMasterTrade accounts
+ Closure of all trading accounts linked to your profile

This decision is final and non-appealable, made to protect the integrity, fairness, and sustainability of the WeMasterTrade trading environment.

We Master Trade Team

Reply from WeMasterTrade

Aug 3, 2026

Hi Hisham,

Thank you for your great review and for sharing your experience with WeMasterTrade!

We’re glad to hear that our consistency rules have helped you improve your trading discipline and develop better risk management habits. Building consistent trading practices is one of the key goals of our evaluation process, and we’re happy to know that you find our rules valuable.

It’s also great to hear that you have successfully completed another withdrawal. Thank you for your continued trust and support. We’ll keep working to improve our services and provide a fair and reliable trading environment for all traders.

Wishing you continued success in your trading journey with WeMasterTrade!

WMT Team

Reply from WeMasterTrade

Aug 3, 2026

Thank you for your feedback.

We are sorry to hear that you were dissatisfied with the outcome of your payout request. However, we would like to clarify that your withdrawal was not denied because you were profitable, but because our Risk Team identified violations of Section 10.3 – Trading Interval Restriction during a detailed review of your trading activity.

Specifically, trading records from MT5 accounts 1067692 and 1068610 showed prohibited risk transfer behavior, where positions were opened and closed on one account and then replicated on another within a short period. All related trading activity was thoroughly reviewed and documented before a decision was made.

As a result, and in accordance with our Terms and Conditions, the related accounts were terminated and withdrawal request W000006773 was not approved. This decision was based solely on verified trading data and the application of our published rules.

We understand that this outcome is disappointing. However, maintaining a fair trading environment requires us to apply the same rules consistently to every trader. We remain committed to honoring payouts for all accounts that fully comply with our Terms and Conditions.

If you would like to discuss the findings further, please contact our Support Team, and we will be happy to review the case with you.

WMT Team

Reply from WeMasterTrade

Aug 3, 2026

Hi Izhar,

Thank you very much for your amazing feedback!

We’re glad to hear that you appreciate our instant prop model and the opportunity to access profits without going through a traditional multi-step challenge. We always aim to provide traders with a simple, transparent, and efficient experience while maintaining a fair trading environment.

Thank you for recommending WeMasterTrade to other traders. We truly appreciate your support and wish you continued success in your trading journey!

WMT Team

Reply from WeMasterTrade

Aug 3, 2026

Hi Khun, thank you for taking the time to share your detailed feedback, and we're glad to hear the trading platform, execution, and payout processing met your expectations.
Regarding the profit share percentage, this isn't a flat rate — it's tied to your account's Profit Consistency ratio at the time of your payout request. Depending on the package type, this can affect the applicable percentage in different ways (for example, some packages require the best-trading-day percentage to fall below a set threshold before a payout can be processed, while others apply a reduced fixed rate below a certain performance level). You can find the full breakdown here: https://faq.wemastertrade.com/what-is-the-profit-sharing-rule/
We appreciate your feedback about improving clarity around this on our website, and we've noted it for our team to review. In the meantime, if you'd like us to walk through exactly how your payout was calculated, please reach out via wemastertrade.com/report with your account details and we'll be happy to clarify.
We Master Trade Team