Sergio Eulloqui and Ariel Hammer were a dream to work with! Communication was excellent and quick. Sergio was patient and answered all my questions, no matter how many times I asked. Other lenders... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Byron and his team were so amazing during our entire home purchase. He was able to get me pre-approved in a little over an hour and it was even a three-day holiday weekend. Every step of the process w... See more
Company replied
Chris was outstanding .He made filling out the application so easy . He walk me through the hole thing probably couldn't have made it without his help.I'not very technical. It was a pleasure working w... See more
Company replied
Amazing service from day one! Ross was available and so helpful in presenting all options and finding the best option for me. Casey also was great and really came through at closing when there was an... See more
Company replied
Company details
Written by the company
West Capital Lending’s mission is to empower borrowers with access to competitive financing, expert guidance, and exceptional service. We strive to simplify the mortgage process, build lasting relationships, and earn the trust of every customer we serve.
Contact info
United States
- www.westcapitallending.com
4.7
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy to do
Easy to do, upfront with everything. Fast and honest with hiw they can help. Would recommend for anyone to use.
November 10, 2026
For the most part
For the most part, everything went well. There were a few hiccups but they were able to work them out.
November 9, 2026
Efficient professional service
The representative that I worked with was very professional and was able and willing to answer all my questions. West Lending processed my application for a loan based on my home in a very timely fashion. I was given clear information on the cost of the loan, the interest rate, and how the loan would be finalized with a lawyer in the local area. I would use them again if I needed a loan.
November 10, 2026
She is the best
Miss Angie Shahmoradian did everything in her powers to give me the loan I needed. She had knowledge of her work and she was very pleasant to work with.
November 10, 2026
I would use them again
I would use them again, but some things took longer than expected and certain things I had to keep repeating.
November 10, 2026
The process was very straight forward…
The process was very straight forward with no surprises or hidden fees.
November 10, 2026
Simple application guy was good.It…
Simple application guy was good.It helped just easy.It was just easy
November 10, 2026
Everything went smooth from start to…
Everything went smooth from start to finish, thanks for the help of Ryan Salazar, he even calls us once in a while just to make sure that we get the best help we could have, won't hesitate to recommend him to my friends.
November 10, 2026
David was great
David was great. He makes it easy as can be. Aleays there for any questions. He gets 10 stars from this customer. Thanks David!
November 10, 2026
The team was courteous and helpful.
November 10, 2026
Good
Good. Lender contact. Persistent help with the balky software online. Other than that a very seamless process
November 9, 2026
Great overall experience
Great overall experience.
My contact, Frank D'Asero, was patient and knowledgeable.
November 11, 2026
Brian knocked it out of the park
Brian knocked it out of the park. Got the best rate and closed fast.
November 11, 2026
Excellent service
Excellent service. Eddie was fast and thorough. The closing was quick.
He was sick but didn't let his condition hurt his good etiquette and follow-up.
November 8, 2026
Taylor Behm did a great job
Taylor Behm did a great job. He was efficient and quick and he just really did a great job and I really really appreciate him. We will be doing another refinance with him in the future. We’re just thankful that we were able to find him and your company thank you so much Patricia Lake and Larry Tsukamoto.
November 10, 2026
Original loan request was $335,00
Original loan request was $335,00
Loan docs changed amount to about $160,000 with no explanation.
After discussion with Ben Kelley loan was changed to $305,000
Loan closed on October 29. Today, November 11, four payoffs have still not been made.
Why??
November 9, 2026
Joey C is My favorite Loan Officer!
Joey C. Was helpful and friendly with the entire process. He gave me confidence to complete the loan.
November 10, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.