I had insurance on my washing machine…
I had insurance on my washing machine due to living with my mum who is incontinent. Sliders in the machine broke off . This company was assigned my case. They were atrocious. Didn't fulfill requested re contacts didn't turn up when they said they would. Implied I was a liar when I referenced their call times. And left my mum for 15 days with no machine. Even now I have a machine whose door flies open half way through a wash! How is that even possible??? Have a complaint in with domestic and general but they don't care either! Normally I support all independent companies but this time I am so disappointed





