Whatnot Reviews 9,339

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 7,673 reviews, reviewers overwhelmingly had a great experience with this company. Customers find the app highly engaging and convenient, often describing it as fun and easy to use, with many enjoying the variety of sellers and products available. People appreciate the excellent user experience, noting the ease of navigation and the energetic hosts who make shopping enjoyable. Many have found great bargains and authentic products at good prices, leading to a positive overall impression of the platform. However, some customers also noted issues with product authenticity and quality, receiving damaged or fake items. There were also complaints about specific sellers, difficulties with the bidding process, and a desire for clearer information on auction mechanics. A few users found the app cumbersome and not user-friendly, mentioning problems with tracking past shows and video receipts.

What people talk about most

Product

Consumers find product quality to be ambiguous, with many reviewers expressing satisfaction with their... See more

User experience

Customers had positive experiences with user experience, finding the app wonderful, fun, and exciting for... See more

Price

Clients share ambiguous opinions on price, with many reviewers appreciating the great deals, low prices, and... See more

Application

Customers consistently note positive experiences with the app, describing it as wonderful, great, and highly... See more

Staff

Reviewers mention positive feedback about staff, with many praising the professionalism and helpfulness of... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I love Whatnot! It is VERY addicting and so convenient. 2 things I would change is the swipe to bid (I would make that optional to swipe or just push a button to keep bidding) because I have swiped in... See more

Rated 5 out of 5 stars

My experience with Whatnot has been nothing but great. I find it hard not to get on the app and shop my favorites! I must say that the prices are phenomenal, and I’ve picked up needed items for a rea... See more

Rated 5 out of 5 stars

Love all the different kinds of categories that you can choose from. The sellers that I follow are great and accommodating!! Some that I do follow are quite rude and won't be going back to them. Shipp... See more


Company details

  1. Collectibles Store

Written by the company

Whatnot—The Live Shopping Marketplace. Shop, sell, and connect around things you love. Explore 250+ categories, including coins, sneakers, fashion electronics, sports and Pokémon cards, fashion, plants, jewelry, and more. Join Whatnot today.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

9K reviews

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Rated 5 out of 5 stars

Good deals

My experience so far has been great, not everything is what I expected but still good deal for the prices so far. Have only received a few of my orders out of many I have still on the way bit so far I have been very pleased

May 31, 2026
Unprompted review
Rated 2 out of 5 stars

I’m very disappointed in the Customer…

I’m very disappointed in the Customer Service and the policy with Whatnot if a buyer has a certain amount of returns it doesn’t matter if a seller rips you off sells you counterfeit merchandise and you spend hundreds of dollars you cannot put a claim in and return it that is unacceptable. I have a purse I bought a seller did not have any callouts. They said it was an excellent condition. The video even shows no callouts. I get it in the mail. The purse is in terrible condition. I will not even wear it. I try to return it. Whatnot would not even take my claim due to my returns history so someone can rip you off. The seller would not respond to me and then the seller blocks me so I can’t put a bad review in. I’m very disappointed in what not and I will not use this platform anymore.

May 10, 2026
Unprompted review
Rated 5 out of 5 stars

Great Experience!!

I’ve had a great experience using Whatnot. One of the things I enjoy most is the incredible variety of products available. There’s always something interesting to discover.

The live auction format makes shopping fun and engaging. The hosts are knowledgeable, entertaining, and genuinely interact with their audience, creating a welcoming community.

The app is easy to use, bidding is simple, and I’ve found some amazing deals along the way. Between the wide selection of products, the friendly hosts, and the interactive live environment, Whatnot offers a unique shopping experience that keeps me coming back. I highly recommend it!!

March 4, 2026
Unprompted review
Rated 5 out of 5 stars

Been realy good so far

Been realy good so far. Lots of good deals, and good giveaways every day. Just for watching. I enjoy all the auctioneers, try to promote all sellers. Watch for hours at a time. Spend 6 to 8 hours a day bouncing around site to site.

May 31, 2026
Unprompted review
Rated 5 out of 5 stars

Whatnot. Why not?

I love Whatnot, I feel that the rules and the way they handle business is great and it’s changing the way people shop and shopping at the right price. Is like having personal shoppers and you just saying yes or not when buying. This is an addiction for me but I’m not just buy me I buy for my family too and the money I spend for the amount I buy, I’m not going to find it anywhere else and since I found this app, I haven’t been going shopping at regular stores. Thank you!

May 31, 2026
Unprompted review
Rated 2 out of 5 stars

Don't really like how the shipping…

Don't really like how the shipping works. When buying it just adds shipping with an algorithm rather than what the product weighs. It creates additional labels on the same break. I had to pay a rediculous amount of shipping for a few cards. It doesn't make sense. You guys need to do better. Also there are massive duty charges when shipping from USA to Canada that's not included.

May 29, 2026
Unprompted review
Rated 3 out of 5 stars

Too many counterfeit items

I have had some good beauty stuff off here but unfortunately there isnt alot of vetting as all the clothes I have ordered have been counterfeit and 1 fragrance has also been counterfeit. Need more vetting of sellers and Inventry.

May 30, 2026
Unprompted review
Rated 5 out of 5 stars

Cracking app, dangerous for ADHD folk! 🤣

Cracking app, really love it, mabey a little too much!! 😅 I think the live updates are good however I wish id opted out on them now due to my bank balance taking multiple hits 😅
I think the immediate payment is a great idea aswell. All in all a superb app! If you have ADHD like I do switch OFF the new live notifications!! 🤣

May 31, 2026
Unprompted review
Rated 5 out of 5 stars

So addictive

So addictive! Great deals on so many different items. I saw the ads for several months and finally downloaded it. It's amazing!

May 30, 2026
Unprompted review
Rated 5 out of 5 stars

Easy to set up and bid

Easy to set up and bid. Quick delivery on most stuff . Can get massive deals on things . Also the giveaways are awesome . Just hang out and talk with people if your not bidding . See what things are going for so you can compare to other seller apps and websites.

May 30, 2026
Unprompted review
Rated 1 out of 5 stars

What I gate is favouritism from sellers…

What I gate is favouritism from sellers you watch 10's of hours to find what youxwant and it ges pulled off for family and friends. This is so unfair 12 hours of Halara 4 shows 3 pairs were removed from sale. Surley against your policy.

May 30, 2026
Unprompted review

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