Whatnot Reviews 9,090

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 7,468 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the app for its ease of navigation and the enjoyable user experience it provides. Many people appreciate the quality of products available and the excellent deals they find, often highlighting the helpful and polite staff. However, some customers also noted issues with pricing, particularly concerning shipping costs that occasionally seem higher than expected or unrelated to actual expenses. A few people also reported receiving incorrect or damaged items, though these issues were generally resolved quickly with refunds.

What people talk about most

Product

People report ambiguous experiences with product. Many consumers praise the variety of items, with some... See more

User experience

Customers report a highly positive user experience, finding the app easy to use and intuitive. Many reviewers... See more

Application

Consumers find the app to be a positive experience, with many describing it as fun, exciting, and addictive... See more

Price

Customers consistently note ambiguous experiences with price. Many reviewers appreciate finding items at... See more

Staff

Clients share positive opinions on staff, highlighting the helpfulness and professionalism of the support... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I've snagged some amazing deals on Whatnot! 🤑 Just remember to do your research on prices and heed the age-old wisdom: "If it looks too good to be true, it probably is." While most items are genuine... See more

Rated 5 out of 5 stars

I have been a buyer on whatnot for a few months, until i decided to move to the platform to sell aswell. What an incredibly easy transition. Everything is there in front of you in black and white. Inc... See more

Rated 5 out of 5 stars

Everyone is lovely and polite, has a good chat and banter, but most of all, you get soo many good items at good prices! Delivery is fast and no issues with Royal Mail. I’ve had a few different ord... See more

Rated 5 out of 5 stars

I have had many meaningful experiences with most sellers, but I don’t understand the shipping charged by some sellers. For instance I bid on an auction stationary items and the seller clearly stated $... See more


Company details

  1. Collectibles Store

Written by the company

Whatnot—The Live Shopping Marketplace. Shop, sell, and connect around things you love. Explore 250+ categories, including coins, sneakers, fashion electronics, sports and Pokémon cards, fashion, plants, jewelry, and more. Join Whatnot today.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

9K reviews

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Rated 5 out of 5 stars

Great community of buyers/sellers

This company has broken out of my shell to move forward with my storefront! I appreciate the organization, detail, and educational side of all things for sellers. I also love being a buyer and able to purchase from all around! Thank you whatnot for blossoming my business

May 18, 2026
Unprompted review
Rated 1 out of 5 stars

Just not for me…

I don’t like the bidding format of this site. It’s really difficult to find anything I like and the one order I did place, the items were fakes! Just a very irritating experience overall.

May 12, 2026
Unprompted review
Rated 5 out of 5 stars

Best online platform

Best online platform, fir both selling and buying. Buyer protection is the best in regards to platform buying , well done whatnot keep it up .

May 18, 2026
Unprompted review
Rated 1 out of 5 stars

WHATNOT is full of **** waiting for a…

WHATNOT is full of **** waiting for a refund since 7th april, keep being told its been refunded it will be in your account in 3-5 days, waiting doesn't arrive, contact whatnot, they say there is a dispute with PayPal contacted them they have no idea about any issue and no refund has been issued, contact whatnot again oh sorry its been issued wait another 3-5days, contact again as STILL not received refund and they say oh there's a dispute with the bank now contact the bank and guess what?? no dispute at all WHATNOT ARE FULL OF CRAP. KEEPING £75 OF MY MONEY!!!!!!!!!

May 18, 2026
Unprompted review
Rated 5 out of 5 stars

This place amazes me

This place amazes me, there are so many categories of goods on sale. I love watches and I’ve bought a couple already, and I also collect coins. There are some great coin stores on here. There are electronics, Trainers, Clothing, and SO much more. Check it out, you will be amazed.

April 6, 2026
Unprompted review
Rated 5 out of 5 stars

Shopping

I have enjoyed shopping thoroughly. Whatnot has excellent customer service and if there is a problem they quick to resolve any issues! I love shopping here.

May 17, 2026
Unprompted review
Rated 1 out of 5 stars

Full of rats

Sellers can do whatever they want and buyers are told to kick rocks....

Buyers can cancel your order for any reason they see fit, e.g you thought you got a bargain? So did the seller.. and they don't like that! Order CANCELLED.

You paid for an item too high accidentally? Boohoo we can't do anything, order APPROVED

Avoid.

May 17, 2026
Unprompted review
Rated 3 out of 5 stars

Still waiting to here back on a…

Still waiting to here back on a cancelled item i won that the sellar said was damaged but then blocked me rite away so i couldnt contact him all because the card i won for $11 was worth a significant amount .. still heard nothing back which means that my value as a customer means nothing!!

May 11, 2026
Unprompted review
Rated 1 out of 5 stars

Whatnot doesn’t protect its buyers!

I am being mistreated. Whatnot allowed sellers to sell fake/Unauthentic items. I asked for refund and went back and forth over 16 emails with no help. I disputed it with my bank and won. Whatnot threatened to throw me off there platform. Now I tried to have an item I bought cancelled. Because in-the live show the lady didn’t disclose that it was missing items. So the bag isn’t complete. Whatnot told me that while I am correct then are unwilling to do anything because my account has ben flagged for refunds and cancelations. Say I am breaking policy and committing fraud! This is crazy! All because whatnot allowed sellers to sell fake items and incomplete items and not disclose them. All I did is protect myself as a buyer something whatnot has yet to do for me! Instead I am labeled the fraud and policy breaker! This is completely unacceptable and wrong! Period! I keep getting told I am the problem and that whatnot is here to help me but still has yet to do so.

May 16, 2026
Unprompted review
Rated 5 out of 5 stars

Customer experience

My experience as a buyer through Whatnot has been 100% positive. The sellers I have dealt with have been fair in pricing, provided good value with the items sold, and delivered orders on time as promised. Buying on Whatnot has been great for me.

May 7, 2026
Unprompted review
Rated 5 out of 5 stars

Great stream

Great stream, guys are so lovely and cards are always on point and out for delivery the following day.

May 17, 2026
Unprompted review

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