Whatnot Reviews 9,098

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 7,468 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the app for its ease of navigation and the enjoyable user experience it provides. Many people appreciate the quality of products available and the excellent deals they find, often highlighting the helpful and polite staff. However, some customers also noted issues with pricing, particularly concerning shipping costs that occasionally seem higher than expected or unrelated to actual expenses. A few people also reported receiving incorrect or damaged items, though these issues were generally resolved quickly with refunds.

What people talk about most

Product

People report ambiguous experiences with product. Many consumers praise the variety of items, with some... See more

User experience

Customers report a highly positive user experience, finding the app easy to use and intuitive. Many reviewers... See more

Application

Consumers find the app to be a positive experience, with many describing it as fun, exciting, and addictive... See more

Price

Customers consistently note ambiguous experiences with price. Many reviewers appreciate finding items at... See more

Staff

Clients share positive opinions on staff, highlighting the helpfulness and professionalism of the support... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I've snagged some amazing deals on Whatnot! 🤑 Just remember to do your research on prices and heed the age-old wisdom: "If it looks too good to be true, it probably is." While most items are genuine... See more

Rated 5 out of 5 stars

I have been a buyer on whatnot for a few months, until i decided to move to the platform to sell aswell. What an incredibly easy transition. Everything is there in front of you in black and white. Inc... See more

Rated 5 out of 5 stars

Everyone is lovely and polite, has a good chat and banter, but most of all, you get soo many good items at good prices! Delivery is fast and no issues with Royal Mail. I’ve had a few different ord... See more

Rated 5 out of 5 stars

I have had many meaningful experiences with most sellers, but I don’t understand the shipping charged by some sellers. For instance I bid on an auction stationary items and the seller clearly stated $... See more


Company details

  1. Collectibles Store

Written by the company

Whatnot—The Live Shopping Marketplace. Shop, sell, and connect around things you love. Explore 250+ categories, including coins, sneakers, fashion electronics, sports and Pokémon cards, fashion, plants, jewelry, and more. Join Whatnot today.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

9K reviews

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Rated 2 out of 5 stars

The only one that sells you accurate…

The only one that sells you accurate jewelry is jaysjewls if you want real good quality jewelry go to jaysjewls I don’t recommend anyone else , I’ve bought from 2 other stores and it was not as described and fake bullshit.

May 11, 2026
Unprompted review
Rated 5 out of 5 stars

I wish I knew whatnot existed sooner….i…

I wish I knew whatnot existed sooner….i just learned this app a couple of months ago and I am hooked!! You can find items in such great price with great value. Most sellers shifts asap. I am enjoying this app very much :)

May 14, 2026
Unprompted review
Rated 1 out of 5 stars

Started ok but it is basically gambling…

Started ok but it is basically gambling and people have a fear of missing out. I recently received what I had 'won' and the packets had been resealed as I have seen this before, stay away from this betting site. Also a double win for scalpers who are the worst of people.

May 8, 2026
Unprompted review
Rated 2 out of 5 stars

It seems there are many friendly…

It seems there are many friendly sellers who are happy selling. However I’ve noticed a lot of rude and demanding people who act entitled and try to haggle rather than respecting peoples items. I’ve also heard sellers say the fees are exceptionally high and far more than advertised which puts me off as someone who is considering selling. I have also heard that it is far too easy for people just to claim refunds on orders with zero proof. Again as a potential new seller this really puts me off

May 14, 2026
Unprompted review
Rated 5 out of 5 stars

Really great site/app!

Really easy to use and quite intuitive to use! And from my experience of purchasing on this site it is amazing value for money, they always promote responsible bidding, and it's a really fun environment and experience, there's quite literally something for everyone on this site. The shipping processes is really easy I received my products in the same week they were bought and I received constant updates throughout so I was never worried about receiving my products, and actually for the amount of stuff you can buy I personally don't think the shipping is that expensive either, which is also a bonus! I would absolutely recommend this site to anyone who wants a more fun and different purchasing experience as you will find some absolute bargains! Or even just to watch if you cant afford to buy as I think it's really fun and unique way to window shop! 10/10.

May 14, 2026
Unprompted review
Rated 3 out of 5 stars

This started off good

This started off good. Now too many scammers ..whatnot are not very helpful...they keep passing the buck back to the consumer to prove everything.... even though they have the order numbers and video receipts .. now they won't cancel my order after 5 mins...when the seller changed what he was selling in the first place .. don't trust this site anymore

May 13, 2026
Unprompted review
Rated 1 out of 5 stars

The big streamers bully the smaller…

The big streamers bully the smaller ones. They are allowed to message us and cuss us out and call us bums. They are allowed to get in our lives with fake accounts and ask for a face reveal and call us overweight and fat. They literally made me just end my live and cry. They are allowed to message other smaller streamers and say derogatory comments, and sexually harass others. And it’s GNOMESSTEALS!!!! Do something about this or I will be suing what not for not
Making this community safe!!! I know there have been multiple reports on this guy!!!

May 11, 2026
Unprompted review
Rated 5 out of 5 stars

This is was the best idea you get to…

This is was the best idea you get to bid and really I love it this is been a blessing I don’t have to go out to look for shoes or clothes.you guys are doing great the best part is that I got a chance to sell out of my home with the permission of whatnot thank you .

May 14, 2026
Unprompted review
Rated 1 out of 5 stars

I had a terrible experience with…

I had a terrible experience with Whatnot and will never use the platform again.

I received an item that arrived defective and not as shown during the live sale. The item made noise, would not close properly, and clearly had issues that were not disclosed before purchase. Shipping and pricing were already high, so this was extremely disappointing.

I reported the problem within the refund timeframe and repeatedly submitted videos and evidence. Instead of resolving the issue fairly, I was repeatedly told they could not view the files. After dragging the process out, my refund was denied because they claimed I was outside the refund window — even though I initially reported the issue on time.

Customers should be very careful when purchasing expensive items on this platform. In my experience, there was little accountability or meaningful customer protection once something went wrong..

April 27, 2026
Unprompted review

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