While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
White + Warren is synonymous with the best collection of luxury women's cashmere clothing and accessories. Shop cashmere sweaters, pullovers, cardigans, travel wraps, scarves and more.
West 40th Street 80, 10018, New York, United States
2.6
4 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Because I waited till my birthday to open my sweater I missed the deadline to return it by 3 days. It was too small. They now refuse to let me exchange it for another sweater or return it for my money ($325) back. Don’t buy from them!
Terrible experience trying to get a price adjust on a pair of socks. Said if they gave me the adjustment my entire order was no longer returnable. They said they refunded but my bank never saw it. Other cute sweaters out there. Avoid.
Their color names are deceptive, their images aren't accurate and their customer service is run by AI. Definitely don't buy anything final sale.
I had to return two sweaters because of sizing issues, and the ordeal has been an absolute nightmare. For international customers, returns are a trap — you’re expected to pay for your own shipping, a fact hidden deep in the fine print. I’ve lost my import duties, paid sky-high DHL fees, and now the company claims the return has been “lost.” Customer service is practically nonexistent — it feels like one person handling a global mess. This brand trades on the illusion of luxury but delivers chaos and indifference. Save your money. There’s better cashmere, better service, and better integrity elsewhere.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
