Wicked Cushions Reviews 

I have made an order at Wicked Cushions. In the first look, I though that the pair of replacement earpads was fake, but the tech support not obly wanted to give me money back, but they also instructed me, with a lot of patience, how to change the earpads. And believe me, I was very rude.
Now I am happy with my freshly replaced Bose QC 35 earpads.

The rate 5/5 is not even enough, it should be at least 7/5

Note that I won my product for free from a Wicked Cushions Giveaway!

I have not tried the cushions, but I won the headband from Wicked Cushions for my Arctis Nova 7 and I LOVE it. It's so comfortable. I don't know if this matters, but I am a woman with long hair, my hair does not get caught up in the band. I've had it for a while, maybe 9 months or so. 10/10

I had a problem with my original order. While I was doubtful that I would receive any help, much to my surprise, I received an immediate and helpful response. New ear pads were sent overnight and I couldn’t be happier with how I was treated. I would highly recommend this company. Thank you for the great customer service!

These are great and very comfy. I love the funky design of 90s white.
The delivery was fast and straightforward.
WC customer service team is top-notch. Very friendly and helpful.
Shoutout to Carla for responding to my support request in literally 4 minutes!
Now I joined the waitlist for my Sony XM6, and will defo buy again.

First let me say this, the product is so much better then the original h9 cups.
I’ve used them for three years which always gave me a sweaty head.
These do not.
But then when I ordered these they came in broken on a Friday. I could replace them luckily with the original parts i already had. Then I sent an email with a complaint that they came in broken. Over the weekend ingot some reply’s and on Monday evening a new pair!

What a super service!

I’ve just ordered some ice gel pads for a HyperX Cloud 3 S in the UK. Have to say pretty exceptional service, 2 pads arrived delivered by Amazon shipping next day who are the best in the industry in the UK (aside from my feelings about Amazon marketplace which is a different matter).
Each pad set comes in individual zip log bags which helps with storage and the pads are really nice quality. I’d seen the ice gel pads recommended by a few people for this particular headset on Reddit and they were definitely correct.
Also love the thank you video that’s included in the order confirmation, that’s a very thoughtful touch.
Seriously impressed, will be coming back

Bought two sets of earpads from wickedcushions in Australia, they got here within a few days, but the second set didn't fit the headphones (our fault, they werent the correct version of earpads for those headphones) and wickedcushions gave us a refund and told us to keep them!

The other pair fits my ears better than the OG pads and is a lot prettier too! Highly reccomend these guys for earpads :)

This is an absolutely great product, and an unbelievably good buying experience. Very fast shipping. Extremely easy install, with easy to follow, professional video. The weak point of my Bose headphones are the cushions, lasting only 2 years with daily use. This dramatically extends their lives at less than 10% of the headphone cost. I am so glad I found this business.

I ordered my first replacement ear pads for my Bose QC45 on August 11, 2026. Their website support page says if it's order before 12pm EST US then ship on same day. And standard shipping time is 3 to 5 days. I ordered in the morning August 11, 2026. Their website and Shop app estimates arrive on August 13, 2026 first then it was changed to August 14, 2026. I thought that I can wait a day delay but they didn't ship my order full 2 days. I requested cancel my order and it refunded immediately. Also customer support agent said standard shipping takes 3 to 7 days! If the delivery takes a week—even after paying for shipping—it is no different from ordering from Amazon. In fact, given the excessive time required for handling, Amazon might actually be faster. This company’s service lacked integrity, and they misled customers by posting incorrect information on their website. I won't order anything from their website again.

AVOID AT ALL COSTS

horrible product does not work at all, instructions unclear / non existent for my model (blackshark v2 2021), im now left with a useless pair of headphones with no earpads because I trusted these eejits

A great company for upgrades and replacements.

Sadly a part I require is not available in the UK and no restocking date that they can provide, which spoils a birthday present slightly.

This does not detract from the quality and ease of installation.

Support was fantastic in a speedy response and well communicative. I highly reccomend Wicked cushions for any upgrades you are looking for.

So happy so glad I went with wicked sooo comfy and they look great highly recommend will never go anyway else

Hello, i just received my ear pads for dt990 pro. And they are 1 of the best purchase i made this year. Extremely comfortable and its seems to be really quality too. Really fast delivery in EU, a bit expensive delivery(not your fault), maybe a slower cheaper options, could help. just a purpose.

So, I got the Sony XM5 replacement pads, and they were delivered very quickly. I installed them right away. The pads themselves were high quality and thicker than the original OEM pads.

Even though they made the headphones more comfortable to wear, they had too much of an impact on the noise cancelling for me to keep using them.

I contacted customer service to ask if I could return them for a refund. I quickly received a response from Megan, who informed me that my return request was rejected due to policy limitations. However, she then told me that I would still receive a refund and wouldn't even need to send them back!

Amazing company, great earpads, and awesome customer service.
Definetly suggest buying.

Great value for the price, with a customer service team that is truly dedicated and always ready to help.

This company is always actively looking for feedback from users to help improve their products.

(Bought for XM6. Happy with order process and purchase.)

I ordered Wicked Cushions replacement cushions from Amazon.co.uk for my Bose Q25 headphones as the Bose originals seemed perpetually out of stock. They're nice cushions, firmer than the outgoing battered ones and they fit nicely. Bass is maybe a little drier than the old cushions in a good way and the sound and comfort levels are both perhaps a little better than previous. Fitting the first one was some effort, the second was easy as I'd got the knack by then.

I could have got replacements for £3 direct from China, but I doubt if they'd last as long as these should.

Disappointed with the shipping and general customer service.

Was due to arrive by a certain date - didn't turn up, and I was away when it did arrive.

I wrote to customer service - essentially just fobbed off.

Really impressed with the customer service and shipping speed — order came quickly and everything was handled professionally. The overall experience was smooth and hassle-free. Would definitely recommend based on service alone.

Best customer service! Best products! 10/10