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WigShe Reviews 

154
•
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 79 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptional quality of the soft human hair and the comfortable, natural fit of the custom caps. Many consumers also appreciate the dedicated support team, detailed communication, and smooth ordering process that makes everything easy. However, some customers also noted frustrating issues with items not matching online photos or experiencing difficulties during the return process. A few other people also felt that the pricing was high considering occasional flaws in the hair texture or bleaching quality of the knots. People mentioned waiting longer than expected for deliveries and receiving inadequate resolution offers when problems arose.

What people talk about most

Quality

People report positive experiences with quality, highlighting that the hair feels soft, looks natural, and... See more

Customer service

Customers had positive experiences with customer service, noting that support agents are immediate,... See more

Order

Consumers find order to be positive, highlighting that placing orders is easy and the overall experience is... See more

Price

Reviewers highlight ambiguous aspects of price, as many consumers find the human hair wigs to be super... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've purchased 3 times from wigshe. Each experience has been great, the quality is outstanding. I've worn wigs for many years and nothing I've had before is as good as the wigshe human hair. They ar... See more

Rated 5 out of 5 stars

I absolutely love my Hatvella Hatfall wig. The hair quality, density, colour (Blonde Balayage) and style (waved) are great. The cap is very stretchy and comfortable (I went down a size to small as re... See more

Rated 5 out of 5 stars

Just ordered my 2nd wig from wigshe because I loved the first one so much, the quality, density and hairline is perfect. I get so many compliments wearing 035 in blonde. When it comes to wigs you rea... See more

Rated 5 out of 5 stars

I loved the wig! Affordable human hair, that looks super natural. I asked for some urgency due to my chemotherapy treatments are making me getting bald and wigshe did not disapointed me! I’ll be... See more


Company details

  1. Wig Shop
  2. also in
  3. Hair Product Store
  4. Hair Replacement Service

About WigShe

Written by the company

WigShe is a professional online hair shop offering luxurious 100% human hair wigs, human hair toppers, custom lace wigs and custom hair toppers. All of our hairpieces are great hair solutions for thinning crown women. Whether you're struggling with a condition that causes hair loss or you simply don't feel like yourself with your natural style, we understand what it's like to want to change the length, texture, or color of your hair. With our hair collection, we offer a safe, easy way to change or enhance your appearance that guarantees a natural, authentic look. SHOP HUMAN HAIR WIGS SHOP HAIR TOPPERS SUBMIT TICKET

Here to help you feel like YOU again!

Free shipping worldwide

Free shipping worldwide
We offer premium human hair wigs designed for real life. With a focus on quality materials, inclusive sizing, and personalized support, we help you find the perfect fit for comfort and confidence. Thousands trust Wigshe for versatile, high-quality wigs.

Contact info

4.1

Great

TrustScore 4 out of 5

154 reviews

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4.1

All reviews

(154)

77 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The best human hair wigs I have found!

I have been wearing wigs due to alopecia for 13 years. I have purchased many wigs both synthetic and human over the years. I am so thankful that I found the company Wigshe! They make the best quality human hair wigs that I have run across. The quality is excellent and the color choices are fantastic! I will be ordering all of my wigs from now on through wigshe. Please, if you are looking for a great quality human hair wig take a look at what wigshe offers. I promise you won't be disappointed!!

November 5, 2026
Unprompted review
Rated 1 out of 5 stars

The human hair wig came within a…

The human hair wig came within a reasonable time. When I put the wig on the back of the wig was super choppy. I could not just ware it. I had to ware it curled until I paid someone to fix the back. I digress, before I even ordered the wig I did an extensive amount of research on how to care for a human hair wig. I bought all the things and followed everything I learned. I had the wig for 2 weeks, it started to mat extremely bad in the back, not only did it mat it has now started to break off. Mind you I spent over $1000.00 on this wig. I wrote the company and all they told me was it was passed the 3 day return window. And then proceeded to tell me how I should be taken care of it. All the information that was provided was exactly what I already knew and was already doing. DO NOT WASTE YOUR MONEY WITH THIS COMPANY! You will be disappointed.

November 3, 2026
Unprompted review
Rated 5 out of 5 stars

SO Impressed!

I was really impressed with the quality of the piece, the richness of the color and the overall construction. I’ve owned my 18in WIG116 in Warm Bronze for several months and it has held up extremely well to washing and styling. At roughly 1/3 the price of some of my other wigs, I am SO impressed!

November 3, 2026
Unprompted review
Rated 5 out of 5 stars

The front lace is TRULY INVISIBLE!! 💕

I wanted to share my experience, as this was my first experience purchasing a human hair wig, and only the 3rd wig for me to own. I had major hair loss and thought human hair would be the easiest to work with. I was an unsure about a couple things and the customer care team was quick to responsive to the questions I had.

The hair is beautiful! No weird smell. 120% density feels like alot of hair, so I’ll probably trim/layer it. I do love the color and the length (18”). Very natural looking. What is TRULY impressive is the front lace!!! It’s completely invisible-even in broad daylight. My husband couldn’t believe it. I’m very aware of the front lace on my other two (expensive wigs) because the lace has to be “glued” or hair sprayed down, as it shows or sticks up on the front edge (which I hate). The WigShe front lace is hands down the best and I don’t feel self conscious at all. I’ve been enjoying curling it and styling the wig. It’s so easy to work with.

October 30, 2026
Unprompted review
Rated 1 out of 5 stars

I’m so very disappointed with WigShe

I’m so very disappointed with WigShe. I knew buying online was a risk, but when the product finally arrived 6 weeks later, it looked ridiculous. Nothing at all like the photo. Unwearable. I followed all of the instructions to request a return and a refund (numerous times) and they have been completely ignored. I spend $1100 on their product and they completely lied about their guarantee. Do NOT spend your money with them! I got a beautiful wig from Amazon for $175. Free returns there too!

September 1, 2026
Unprompted review
Rated 5 out of 5 stars

This IS my new hair!

I was really unsure if I wanted to start wearing hair. I came across this listing and thought, lets give it a try. Placing my order was easy. The questions I had were answered by customer service next day. It took about 40 days to receive it. Once I got it, I was soo happy! I got low density. Human hair, invisible lace top, 14". It is lightweight. The color is very close to my natural hair color. Its easy to wash, dry and re-style. The lace blends perfectly and honestly.... no one knows I'm wearing hair. The quality is amazing. My friends always touch it and love the silkiness. It's beautiful and makes me feel confident. I only wash it maybe every 15 days and it always look beatiful. Would recommend over and over! I own summer and fall hair, love them!

October 16, 2026
Rated 5 out of 5 stars

I absolutely LOVE my new wig

I absolutely LOVE my new wig. I usually wear synthetic wigs and this was my first human hair wig. I recieve so many compliments on her! It was made to order and it was a very pleasant experience. Customer service is TOP TIER.

October 16, 2026
Rated 1 out of 5 stars

Wigshe-wig mess!

Purchased a wig, received it and saw the length was unevenly cut. After a few days of wearing it started to tangle. After the first wash, conditioning and using proper oils it was a tangled, dry mess. When I let customer service know from the start they said it was because I didn't know how to care for it and didn't acknowledge it was a lack of quality issue. Buyer beware! Don't waste your money!

October 5, 2026
Unprompted review
Rated 5 out of 5 stars

Wigshe Dream

Wigshe was extremely easy to work with and the wig I received is beautiful. The ordering process was easy. The wig is high quality. The customer service was excellent.

October 9, 2026
Rated 5 out of 5 stars

Wig of My Dreams

I have wig 092, Brown & Blonde Balayage. I can't express how much I adore this wig. WigShe provided customizations that made her exactly what I was looking for. The hair quality and feel is flawless. Her lace front and hairline are perfection. No one would ever know this isn't my real hair. And when I wear this wig, I feel like it's my own hair. Wonderful experience. I'll be back for sure!

October 6, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely Gorgeous, Natural-Looking Wig!

I absolutely love this wig! The color is stunning and looks just like the picture. The blend of cool blonde and light brown tones is beautiful, giving it such a soft, natural, and dimensional look. The 24-inch length is perfect for anyone who loves long, gorgeous hair!

The 120% density is ideal because it gives the wig a realistic appearance without looking too thick or bulky. The HD lace is delicate and blends beautifully for a seamless hairline, and the fully bleached knots make it look even more natural.

I also love that the small cap provides a more secure, comfortable fit. This is such a gorgeous, effortless, everyday style that can easily be dressed up or down.

If you’re looking for a long, beautiful, natural-looking blonde wig, this one is definitely worth trying!

September 4, 2026
Unprompted review
Rated 5 out of 5 stars

I absolutely love my wig from Wig She

I absolutely love my wig from Wig She. The company took my exact measurements for my head and made the perfect fitting for my head. This is the best quality of wig that I own. (And I have many wigs.lol)
The hair is silky and does not tangle like other wigs, especially under the neck area. The Order arrived before the time that was mentioned. The customer service was top notch from beginning to end. I would 10/10 recommend this company to anyone.

October 8, 2026
Rated 5 out of 5 stars

5* for my Hatvella Hat Wig

I absolutely love my Hatvella Hatfall wig. The hair quality, density, colour (Blonde Balayage) and style (waved) are great. The cap is very stretchy and comfortable (I went down a size to small as recommended by wigshe and it is perfect) that you can quite easily wear all day. From a company point of view they were really helpful on ordering, and delivery was very quick.

September 9, 2026
Rated 5 out of 5 stars

A big win for me!

My piece is WIG126 and it is perfect!! This is a very unique color, and I am so impressed that it looks just like the color shown on their website. The cap is very comfortable, the knots are beautifully bleached, and the texture and density of the hair is very natural. This wig is a big win for me. Thank you Wigshe!

Jen

October 1, 2026
Unprompted review
Rated 3 out of 5 stars

The hair quality for the price is subpar

The hair quality for the price is subpar. Also the hair would hardly hold a curl and color (chocolate brown) is very flat. Medium sized cap is too big. Hair almost seems synthetic even though I ordered human hair. Just received my order from premier lace wigs d for 20 inch humsn hair custom small cap with silk top 180 thickness I paid under $300. The hair is beautiful chocolate brown. I will have to take to salon for shaping but way less than 1/2 cost of wigshe and better quality

June 1, 2026
Unprompted review
Rated 1 out of 5 stars

Alopecians BEWARE !

Absolutely a nightmare ! Wrong color and wrong wig ! It took me weeks to get a return shipping label. They wanted pictures and after! Sent them they just wanted more. Even after I paid for the shipping label they would not send it ! I spent almost $1500 on this! The hairs had split ends and you could literally see through the wig ! Do not buy from this company! How stupid I feel for trusting them ! I have alopecia and should not have to deal with this much trouble when I am just trying to hide my condition. I would work for free to advocate against this company.

September 30, 2026
Unprompted review
Rated 1 out of 5 stars

Beware!

Beware!! This company advertises 20 inch wigs at a 12 inch price, then informs you of the $370 differential when you ask for the length advertised. As a result, I requested to cancel my order, and they kept 10% of my initial payment ($60) as a “handling fee,” without any kind of negotiation or understanding. Strongly do NOT recommend this brand, if for their ethics alone. It seems they dump so much money into marketing that they can’t properly take care of their customers. Absolutely diabolical customer service.

September 16, 2026
Unprompted review

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