Willoughby’s Camera Reviews 

I’d leave 0 stars if I could. I initially placed an order and they said you ordered the version that will be in Mandarin and it is $500 more for the English/American version. I said okay go ahead with purchase as I purchased prior to my destination wedding and honeymoon! While on my honeymoon the camera shut off with lens stuck out. I attempted to contact the company as I was still within my two week return policy, no answer. I tried to register it on Canon for the 1 year warranty, but it’s a FRAUDULENT serial number/camera so I couldn’t even register it! I have repeatedly emailed and called the company with no answer so I’ve resorted to attempting to dispute the charge. HORRIBLE PRODUCTS AND ZERO CUSTOMER SERVICE.

Ordered the Fujiflim X100VI on their website at sale price for just under $2000. After a few days without my payment being processed, I received a call from Jeremy claiming I'd purchased the EU version and would need to pay an extra $800 for the US version, which is "hard to find" and "only 1 left in stock." I checked the listing extensively and found NO MENTION of this being a foreign model. He rudely argued - "why did you think it was so cheap?!" Anyway... I canceled my order. Really awful business practice.

Bait and switch losers. These people will tell you that you ordered an EU model of a camera to then upcharge you $850 and use the scare tactic that this camera will be going up $1000 next week. STAY AWAY!!!

Another bait and switch. This company is so unethical. I wish I had done my due diligence and read reviews. When they called me about the $350 additional I owed for the US version, I thought it was my error. I went back and this was totally bait and switch. Stay away from this company.

They pulled a Bait and Switch tactic on a camera I ordered and wanted $1000+ more for a "US version". When I told them to cancel the entire order they stated they wouldn't send the camera but could not refund the warranty ($449). They threatened to send me to collections if I refused to pay. Stay away from this company - very dishonest business practices.

PLEASE DO NOY BUY FROM THESE PEOPLE! I WARN YOU! DO NOT BUY ANYTHING FROM THESE PEOPLE! THEY ARE SCAMMERS AND ALWAYS RIPPING PEOPLE OFF WITH THEIR SHADY BUSINESS AND SHADY REFUND/RETURN POLICY!

If it sounds too good to be true it is. This is a total bait and switch outfit. This is not the first time this has happened. Didn't fall for it the first time but I did this time. Shame on me. DO NOT DO BUSINESS WITH THE FOLKS. Ordered a lens and then was contacted to insure it was what I wanted. NOT what I wanted so I asked what are the options. Brand new for x amount or a really great deal on an instore demo model. Went for the in store demo lens. Arrived in a generic box with no lens hod no instruction sheet and no warranty card info. Total pain in the rear. Bunch of thin skinned rude folks working so called customer service. Get hung up on, get attitude , get the same person pretending to be another person. No one will tell you their name. TOTAL scam operation. Save yourself the hassle and TAKE YOUR BUSINESS SOMEWHERE ELSE. If you don't don't say I didn't try and warn you.

I like to thank to all of you to share your opinion about this Company and dishonest business they doing! I was ready to order Lense which is 400$ cheaper on their site and last step was to check their business!

Thank you all to save me 😂 to go through their scam way of doing the business!!

The script is so silly, it made me sick. Absolutely garbage, that's my honest opinion.

Purchases Sony CybershotRX10 iii
Excellent Service rendered and easily added a suitably sized camera bag for a reasonable price. Saved $300.
Very easy to deal with. Everything leads me to believe they are trustworthy, I will buy my Leica Q3 from them as well.

The item was as described and delivered within the prescribed time although was heavily in back-order. After reading the reviews, I never expected to get the product. Their camera quality, wide collection with vintage products and newer Sony mirrorless is an excellent distinction. Would buy again with no trouble.

Excellent product & excellent service
I recently purchased a new Canon EOS camera, BG-E20 battery grip, speedlite 430 Ex-111-RT, and EF 24-70 lens with extended warranty!!
Prices are fair, I received the products within 3 days. I was very satisfied with the product & the service.

They definitely do a bait and switch, and I am ashamed to say I fell for it. Do not believe the price on the website. You will place the order and then get a call asking if you meant to purchase the EU version, and the US version is $xxx more money. The camera is probably fine, but I feel like I was ripped off. I should have done more research on the company.

Absolutely unethical. They bait and switch and overcharge without telling you.

If I could give negative stars, I would definitely do so! They are using bait and switch tactics to steal people's hard-earned money! BUYER BEWARE! I ordered a Nikon D780 from them. No where in the description does it state the camera was the European/International version. They called me and said I ordered the European version and it would be extra money to cancel my order, OR they could sell me the USA version for an additional $700! I had to go through the hassle of canceling my card and all that goes with that. I would never use their website again.

They did the bait and switch to me. They lied and said the lense i bought had a plastic mounting ring and if I wanted an original it would cost significantly more. I give it two stars because they didn't give me a hard time canceling.

Bought my Sony z90 camcorder and an extra battery here:

Minors 1 points: Placed order but got a call from them and was told the price is EU version and cannot use in U.S. , and extra $400 is needed to get a U.S. version … asking for canceling was denied with some fee to be charged … had to go with the $400 option

Minors 2 points: paid $99 for extra battery but it turned out not genuine version dying fast (found a genuine one from Amazon $79 later, $99 original with $20 discount)

So far the camcorder works well so still keep 2 stars

I started to order the wrong camera, the salesman explained to me the one I chose was a European model, after understanding and choosing the right one, it arrived within
Two days New in the box. I would buy from them again.

So I called willoughby's camera about a question on a Canon r7 that I purchased the idiot that answered the phone told me he could sell me the information but was not willing to help in any way shape or form so I called the different camera shop that I also did not purchase anything from and they were more than glad to help me with a very simple problem that this joke couldn't handle he wanted to sell it to me given the fact that they have a 1.4 star review tells me buyer beware do not buy from these people they won't answer any questions not to mention the guy is a foreigner to be honest I think that's the case here yeah they have cheaper camera equipment but is it really worth the hassle messing with people that don't even want to help with a simple question I would not purchase so much as an SD card from these people I wouldn't even give him a Penny In their donation jar pardon my French but the person I spoke with wasn't willing to help at all told me to call Cannon that's pretty pathetic for a photography shop I thought we were all as one. The other camera shop was more than glad to answer my question no problems no attitude didn't tell me to call Cannon told me what I needed to do yeah their prices are cheaper there's probably a good reason behind that I doubt they back there warranties I doubt they'll give you any assistance once purchased after all they have a 1.4 star rating you don't get that by being a good shop only shop here if you don't care about your money and time!!!!!!!!!!!!

I ordered two different cameras a week apart. They claim they are in stock and are priced hundreds less than other stores. When you inquire about shipping, you are told the cameras are import versions. If you want a USA version, it is $400.00 more. The one camera was abled to be registered, but the orther was not. The camera without the warranty supposedly comes with a third party 3 year warranty. I was scammed, but fortunately the cameras came with serial numbers and work.
These people actually sleep at night. How I don't know considering they are CROOKS!
They are fortunate they have not had someone freak out at them. Someday, someone will.
I allowed myself to be in this position by not doing research on them. Shame on me.