From walking into the store to having my carpets fitted I could not have asked for any better service then what I received. The sales lady arranged for someone to come and measure my hall,stairs,landi... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Wilsons Carpets is the largest independent flooring and bed retailer in the region, with 19 stores across Yorkshire, Lincolnshire and Nottinghamshire. Family-run since 1968, we’re known for unbeatable value, expert advice and our Price Promise. Meaning Prices are checked daily against over 1,000 products. With more than 1 million m² of stock, we offer carpets, vinyl, laminate, LVT, artificial grass, rugs and beds, all available in-store or online. Free measuring and friendly, honest service come as standard.
Contact info
Unit 7 Houndhill Park, S63 7LG, Wath upon Dearne, United Kingdom
- info@wilsonscarpets.com
- www.wilsonscarpets.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great experience and service
Great experience and service. Very friendly and professional. Would recommend
Easy to find the flooring we wanted…
Easy to find the flooring we wanted staff knowledgeable and very friendly good pricing
Very good fitters quick and polite and helpful 👍
The staff are lovely and the price was…
The staff are lovely and the price was good
Great customer service
Great customer service. Member of staff answered all our questions and arranged delivery and installation with no fuss, quickly and easily.
Great selection of flooring products…
Great selection of flooring products and excellent service from store to fitting in just a few days relaxing looking at product no sales person breathing down your neck advise was there when needed and excellent fitting team would recommend this family business for your next floor covering requirements
Great service from start to finish
Staff in store were friendly and very knowledgeable. There were a lot of good quality products to choose from at a reasonable price and they were happy to advise.
Appoint ment to measure our room was made quickly and the Person who came out was again friendly, polite and professional and answered all our questions.
The fitting was arranged, again with only a short wait. They arrived on time, polite professional and completed the job quickly and tidied up.
Very happy with our service from start to finish.
Excellent service
Excellent service, staff was very helpful and advice was given on products available and benefits of each flooring regarding LVT and Laminate prices the prices, send time of using Wilson's and would definitely use again.
Great choice at competitive prices. Went in for a stairs carpet after…
Went in for a stairs carpet after visiting a few other places. Staff here were friendly, knowledgeable and helpful, we had soon picked a lovely carpet and arranged for a measure and quote for a few days later, the quote was competitive and we accepted immediately and soon had a lovely new stairs carpet fitted.
Great carpets
We always use Wilson’s for our carpets. We recently purchased a carpet. The staff are always very polite and helpful. Very competitive prices for all budgets. The fitters are also very friendly and efficient. We’ll be back always recommend Wilson’s
Fantastic
Fantastic from start to finish did my order over the phone great service very helpful staff nothing was to much trouble and my carpet looks great
Superb friendly service
Superb friendly service. Great value and the fitting team were amazing
Wilsons Lincoln store…
Shaun and the team in the Lincoln store were really professional and guided me to good flooring choices for my rental property, my tenants are really happy with the service too. I would definitely recommend anyone to use Wilsons they have a great range of products to choose from and the staff are friendly and knowledgeable.
Very neat work!
The two gentlemen who fitted our hall/landing/stair carpet and bathroom flooring were very nice — they did a wonderful job, worked hard and efficiently, and genuinely seemed to enjoy their work. They even made friends with our cat who's very shy. Pricing was competitive and communications were good. The bathroom flooring looks like it was laser-cut and we love the new carpet smell. We're both really happy with the result and would definitely recommend to friends.
Visited the store 3 times now
Visited the store 3 times now. Always given brilliant service and will definitely return again. Would also recommend to friends and family. Very happy with the service
Very pleasant and knowledgeable staff
Very pleasant and knowledgeable staff. Extremely helpful and nothing was too much trouble.
very helpful from sale to fitting we…
very helpful from sale to fitting we use this company regularly and would recommend the only thing which would improve the service is for the fitters to take away leftovers but other than that we find them very good value with good service
Very happy with their services
Choosing the flooring we wanted was really easy. No pushing from the staff. But once chosen they were so helpful. Explained and listened. So was without any stress we placed our order.
The two guys who came to do the fitting were really great. Worked constantly, polite and tidy.
They did a brilliant job. Very pleased with the whole service we got.
Salespeople weren't pushy
Salespeople weren't pushy, allowed us to browse at our leisure, helpful advice on different piles as we wanted one suitable for cats. very good service, it was measured, cut and folded so we could take it away with us, excellent quality carpet, even carried it to car for us
Staff very helpful good knowledge of…
Staff very helpful good knowledge of their materials polite and friendly , goods at competitive prices and fitting day was exactly as stated in the shop 👍
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







