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Rated 1 out of 5 stars

Lizenzschlüssel ungültig, Verkäufer reagiert nicht

Wir haben zwei Office 2019 Lizenschlüssel gekauft und wollten sie ca. 8 Wochen später auf den neuen PC`s installieren. Dabei stellte sich heraus, dass die gekauften Lizenzschlüssel ungültig sind. Microsoft aktiviert uns die bei WINDOWS LICENSE STORE erworbenen Office Produkte nicht, da die Lizenzschlüssel ungültig sind. "Wir sollten besser in einem Fachhandel kaufen." gibt uns Microsoft zur Auskunft. Leider können wir den Kauf über Amazon nicht mehr stornieren, da bereits 8 Wochen verstrichen sind. Eine Ersatzlieferung im Rahmen unserer Garantieansprüche haben wir von diesem Verkäufer nicht erhalten. Mehrmalige E-Mails an den Verkäufer, die auf den dargestellten Sachverhalt hinweisen, bleiben allesamt unbeantwortet. Derartiges Verhalten ist als völlig unseriös zu bewerten!!!

December 13, 2021
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