Outstanding customer service! Based on wine we'd consumed at Hotel du Vin, the owner contacted the hotel to research the glasses which were used as we liked them so much. A few days later our glasses... See more
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Products and ordering experience were very good. If it hadn't been for the "way over the top" packaging I would give 5 stars. Why do companies still use huge oversized boxes and (even when items are n... See more
Company replied
We purchased a number of wine and water glasses to refurbish our depleting stock at home and we found the staff very helpful and friendly. Chris is extremely knowledgeable in all aspects of glassware... See more
Delivery was faster than expected and well-packed. The products ordered seem to be top quality except maybe the little wine notebook as something at the back (that is supposed to hold extra documents)... See more
Company details
Written by the company
Wine racks, wine gifts and wine accessories: buy wooden and metal racks, wine coolers, bottle openers and an array of different types of Glassware + complete wine racking solutions from Wineware.
Contact info
Unit 12 Brookside Business Park - Brookside Avenue, BN16 3LP, Rustington, United Kingdom
- 01903 786148
- info@wineware.co.uk
- www.wineware.co.uk
4.7
Excellent
4K reviews
Hasn’t replied to negative reviews
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Awful postage options or lack thereof!
Awful postage options or lack thereof!
I live in Mainland Scotland and they apparently can't ship to my postcode...
As someone who also runs an online business I know it's simple to ship to my postcode, I can ship to the Channel Islands and Jersey etc for a few quid, mainland Scotland and not even a remote area should not be an issue.
December 27, 2025
Unprompted review
Amazing customer service
Amazing customer service. Needed to cancel part of my order just after I had placed it in error. Quickly sorted out after email and telephone call. Big shout out to Ella. Many thanks.
December 9, 2025
Unprompted review
Beautiful whisky glass set
Beautiful whisky glass set. Reasonably priced and beautiful quality. Prompt fast delivery exceeded my expectations along ith the quality of the glasses. Which my husband loves to. Highly recommend this shop.
September 28, 2025
Unprompted review
Outstanding customer service
Outstanding customer service! Based on wine we'd consumed at Hotel du Vin, the owner contacted the hotel to research the glasses which were used as we liked them so much. A few days later our glasses were identified and boxed for collection. Nothing was too much trouble, you clearly make every customer feel important. Thank you!
August 27, 2025
Unprompted review
Incredible delivery and great products
Product arrived next day (on a Saturday!). I ordered 12 glasses and a decanter, and they all arrived undamaged.
August 9, 2025
Unprompted review
Always have the right product 5*
April 8, 2024
Good customer experience
The wine rack was delivered very promptly. We were sent a message letting us know when it would arrive. It was very well packaged to ensure no damage in transit.
March 27, 2024
Look no further
Great selection and competitive pricing. Ordered and arrived in no time. Well packed and no issues on delivery. Brilliant
March 28, 2024
Unprompted review
The glasses were delivered on time…Wineware sent a replacement straight away
The glasses were delivered on time unfortunately one broke on the first use
March 19, 2024
Unprompted review
Several years of great service
We have used Wineware for several years in my restaurant. The delivery is always prompt. Ella is always on hand to help, often helping with sales enquiries out of hours to ensure we have what we need.
March 18, 2024
Unprompted review
Excellent service
Excellent service. Ordered some riedel wine glasses on Thursday evening and they were delivered on Saturday morning by DPD.
March 9, 2024
Unprompted review
Reply from Wineware
Hi David,
Thanks for taking the time to leave us a review; we appreciate your feedback! It's great to see your new Riedel glasses arrived promptly; we pride ourselves on speedy delivery, so it's nice to see it's been appreciated!
Thanks,
Wineware
Great transaction
Quick delivery, well packaged - excellent communications - will use again
March 6, 2024
Good range found the glasses I wanted …
Good range found the glasses I wanted quick delivery
March 5, 2024
Excellent company
Excellent communication. Fast delivery and product exactly as described. Would definitely buy from this company again.
February 27, 2024
Reply from Wineware
Hi Ian,
Thanks for taking the time to leave us a 5-star review; we appreciate your feedback. It's great to see that your wine racking arrived promptly and that you are happy with the items you purchased; thanks for shopping with us!
Thanks,
Wineware
Great product
Purchased the champagne cork side table/stool. It’s a great product very robust and was delivered quickly
February 26, 2024
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