WiseFax Reviews 

161
•
TrustScore 4.5 out of 5

4.4

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Rated 4 out of 5 stars

I love the ease of using the fax function; however, I would like to have a plan that I am not giving you a credit card for the faxes. Just create a monthly plan. I will probably be looking for anothe... See more

Rated 5 out of 5 stars

WiseFax/Vanaia did exactly what was promised: a cost-effective fax service with porting of our fax # from our previous carrier handled in a reasonable period of time. We've been able to send and recei... See more

Rated 5 out of 5 stars

I had a very good experience with WiseFax. I needed an EIN for my Wyoming business, and the process was easy, clear, and transparent. I had specifically looked for a provider that could supply a trans... See more

Rated 5 out of 5 stars

My 1st Online Fax - And I anticipated it being complicated but it was super easy. I emailed asking if I could get a return fax and they sent me a link where you can buy a private fax number for a wk o... See more

Company details

  1. Fax Service

About WiseFax

Written by the company

WiseFax is the world’s most straightforward yet most powerful fax service. It is an online fax service with domestic and worldwide coverage, a simple account setup, and affordable plans. You can easily send and receive faxes anywhere.

Users can send and receive faxes through the Internet without needing a physical fax machine. WiseFax provides a convenient and easy-to-use platform for individuals and businesses to manage fax communication needs.

One of the primary benefits of WiseFax is its accessibility. Users can access the service from any device with an internet connection, including desktop computers, laptops, tablets, and smartphones. This eliminates users’ need for a physical fax machine, which can be costly to purchase and maintain. Additionally, the service is available 24/7, allowing users to send and receive faxes at any time, from anywhere.

WiseFax offers a range of features to streamline the faxing process. Users can send faxes directly from their email by attaching the document they want to send and inputting the recipient's fax number. Alternatively, users can upload a document directly to the WiseFax platform, and the service will automatically convert it to a fax. Users can choose to receive fax notifications via email, providing them with real-time updates on the status of their fax. WiseFax also allows users to receive faxes.

WiseFax offers a range of security features to protect sensitive information. The service uses SSL encryption to secure all data transmitted through the platform, storing all faxes on secure servers.

In terms of pricing, WiseFax offers a pay-as-you-go model and a subscription model. The pay-as-you-go model is cost-effective for individuals and businesses with occasional faxing needs. The subscription model is a perfect solution for receiving faxes and frequent users.

In summary, WiseFax is an easy-to-use, secure, and cost-effective solution for managing fax communication needs. Its accessibility and range of features make it a valuable tool for individuals and businesses looking to streamline their faxing process.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

161 reviews

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4.4

All reviews

(161)

44 reviews in the last 12 months

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Rated 5 out of 5 stars

I needed to send a fax and have a phone…

I needed to send a fax and have a phone number. Worked as intended. But since this was a one off thing I was worried about canceling the number when done. No dark patterns no issues. Just sign up easily and cancel easy as needed. Will use again.

October 27, 2026
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Rated 5 out of 5 stars

The site was so easy and…

The site was so easy and straightforward for both signup and sending faxes.
And I was particularly impressed that the option to cancel at any time was displayed in a prominent place. Refreshingly honest.

August 20, 2026
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Rated 2 out of 5 stars

Very expensive

Very expensive

April 21, 2026
WiseFax logo

Reply from WiseFax

Dear Redouane Zouazou,

We offer various fax token packages and subscriptions that are suitable for diffeent faxing needs.

If you can tell us a bit more about how often and how many faxes you plan to send or receive, we’d be happy to recommend the most cost-effective option for you. Please do not hesitate to let us know by emailing us at support@wisefax.com.

Warm Regards,
WiseFax Team

Rated 5 out of 5 stars

Easy setup

Easy setup. Really useful for overseas customers to send stuff to the dinosaurs in usa who still use fax - eg IRS - haven't they heard of email?

June 15, 2026
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Rated 2 out of 5 stars

Too pricey and misleading

Too pricey and misleading. The monthly fee doesn't cover sending faxes. I won't use it again.

May 20, 2026
WiseFax logo

Reply from WiseFax

Hi,

Weekly and monthly fax number subscriptions come with a fixed number of fax tokens that you can use for sending faxes.

For additional faxing, we offer individual fax tokens and token packages. Detailed plan and pricing information is available at https://www.wisefax.com/pricing/.

If you can let us know how often and how many pages you plan to fax, we’d be happy to recommend the most cost-effective option for you.

Our email address is support@wisefax.com. We’re here to help.

Warm Regards,
WiseFax Team

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Rated 5 out of 5 stars

Uncomplicated and effective

The transition to your platform was simple and problem free. While the platform itself is very basic, we appreciate the uncomplicated nature of it. Simple, convenient and exactly what our company needed.

April 30, 2026

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