Wisemere 

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Rated 4 out of 5 stars

Great design, love the color and buttons and style of the shirt. The website recommends up sizing but I found the shirt is pretty true to size and I regret getting a larger one.

Company replied

Rated 5 out of 5 stars

The outfit i ordered was as advertised. Fit perfect and is a nice jogging suit.

Company replied

Rated 1 out of 5 stars

I ordered a jacket off their website that was shown in dark brown. When I received the jacket, it was far from dark brown and the company refused to return it or issue a refund or replace it because o... See more

Company replied

Rated 1 out of 5 stars

Awful experience. Cheaply made clothes that don’t look anything like the images on their listings. They make returns impossible. Avoid this company like the plague. Most frustrating online purchase ex... See more

Company replied

Company details

  1. Men's Clothing Store

Written by the company

Wisemere is an American men's clothing brand built for those who dress with intention. No logos. No noise. Just clean cuts, quality fabrics and timeless style that speaks for itself.


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All reviews

(23)

23 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The outfit i ordered was as advertised

The outfit i ordered was as advertised. Fit perfect and is a nice jogging suit.

September 24, 2026
Unprompted review
Wisemere logo

Reply from Wisemere

Dear Tony,

Thank you so much for your feedback!

We're thrilled to hear that your new jogging suit arrived exactly as advertised and fits you perfectly.

Enjoy wearing it, and we look forward to serving you again soon!

Best,
Wisemere

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Rated 1 out of 5 stars

I ordered a jacket off their website…

I ordered a jacket off their website that was shown in dark brown. When I received the jacket, it was far from dark brown and the company refused to return it or issue a refund or replace it because of the fact that it was outside of a 30 day window. I informed them that this jacket was shipped to my second home and I wasn’t there full-time so I was able to reach out and let them know about the jacket within 30 days but it didn’t matter do not buy from this company not only do they not stand behind their merchandise. They are far from customer friendly.

August 27, 2026
Unprompted review
Wisemere logo

Reply from Wisemere

Hi Lance,

Thank you for sharing your feedback with us, though we are very sorry to hear about your experience. We aim to be completely transparent about our operations and shipping locations, and we apologize if this was unclear during your purchase process.

We would like to make this right and assist you with the return process as quickly as possible. Please reach out to our support team directly with your order details so we can investigate what happened and provide you with a clear, straightforward solution.

We look forward to hearing from you soon.

Best regards,
Wisemere

Rated 4 out of 5 stars

I thought the shirt would have been…

I thought the shirt would have been made of a little more durable material.

September 1, 2026
Unprompted review
Wisemere logo

Reply from Wisemere

Hi Timothy,

Thank you for sharing your feedback with us, though we are very sorry to hear about your experience. We aim to be completely transparent about our operations and shipping locations, and we apologize if this was unclear during your purchase process.

We would like to make this right and assist you with the return process as quickly as possible. Please reach out to our support team directly with your order details so we can investigate what happened and provide you with a clear, straightforward solution.

We look forward to hearing from you soon.

Best regards,
Wisemere

Rated 1 out of 5 stars

If I could give this fraudulent company…

If I could give this fraudulent company zero stars I would. The products are literally worse quality than something you would find in a costume shop. My product was defective and when I tried to return the item for a refund, they said I would need to pay the international shipping and customs fees which exceeded the amount of the return. How are these companies legal?? I don’t know. But DO NOT order from this site!!! The pics are not real and the products are subpar JUNK.

October 10, 2026
Unprompted review
Wisemere logo

Reply from Wisemere

Hi Stephen,

Thank you for sharing your feedback with us, though we are very sorry to hear about your experience. We aim to be completely transparent about our operations and shipping locations, and we apologize if this was unclear during your purchase process.

We would like to make this right and assist you with the return process as quickly as possible. Please reach out to our support team directly with your order details so we can investigate what happened and provide you with a clear, straightforward solution.

We look forward to hearing from you soon.

Best regards,
Wisemere

Rated 1 out of 5 stars

This company is a scam

This company is a scam. Do not buy from here. I ordered shoes, they were $97. They came in a plastic bag, no box! They arrived bent and creased and unwearable. I emailed for a refund and included pictures of the damaged shoes. They said I had to pay for shipping because they were not “that damaged”. Shipping was $60 to China. I have fought them and they still refuse to refund me.

October 4, 2026
Unprompted review
Wisemere logo

Reply from Wisemere

Hi Customer,

Thank you for sharing your feedback with us, though we are very sorry to hear about your experience. We aim to be completely transparent about our operations and shipping locations, and we apologize if this was unclear during your purchase process.

We would like to make this right and assist you with the return process as quickly as possible. Please reach out to our support team directly with your order details so we can investigate what happened and provide you with a clear, straightforward solution.

We look forward to hearing from you soon.

Best regards,
Wisemere

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Rated 1 out of 5 stars

DO AN “AI REVIEW OF CUSTOMERS EXPERIENCE”

PLEASE DO AN AI “customer reviews of wisemere”. DO NOT PURCHASE FROM WISEMERE. THEY ARE OVERSEAS SCAMMERS. AI PRODUCED PHOTOS OF GARMENTS THAT LOOK NOTHING THE ITEM YOU RECEIVE. THE POSITIVE REVIEWS ON INTERNET ARE FAKE.

October 5, 2026
Unprompted review
Wisemere logo

Reply from Wisemere

Hi Customer,

Thank you for sharing your feedback with us, though we are very sorry to hear about your experience. We aim to be completely transparent about our operations and shipping locations, and we apologize if this was unclear during your purchase process.

We would like to make this right and assist you with the return process as quickly as possible. Please reach out to our support team directly with your order details so we can investigate what happened and provide you with a clear, straightforward solution.

We look forward to hearing from you soon.

Best regards,
Wisemere

Rated 1 out of 5 stars

I never received the item and thay…

I never received the item and thay refused to refund my money don't not buy from them thay are scammers thay lie I am going to have to get a lawer to get my money back thay told me thay dont refund money if you dont receive the item scammers

September 24, 2026
Unprompted review
Wisemere logo

Reply from Wisemere

Hi Customer,

Thank you for sharing your feedback with us, though we are very sorry to hear about your experience. We aim to be completely transparent about our operations and shipping locations, and we apologize if this was unclear during your purchase process.

We would like to make this right and assist you with the return process as quickly as possible. Please reach out to our support team directly with your order details so we can investigate what happened and provide you with a clear, straightforward solution.

We look forward to hearing from you soon.

Best regards,
Wisemere

Rated 1 out of 5 stars

Awful experience

Awful experience. Cheaply made clothes that don’t look anything like the images on their listings. They make returns impossible. Avoid this company like the plague. Most frustrating online purchase experience I’ve had in a very long time, maybe ever. Crooks.

September 1, 2026
Unprompted review
Wisemere logo

Reply from Wisemere

Hi Steven,

Thank you for sharing your feedback with us, though we are very sorry to hear about your experience. We aim to be completely transparent about our operations and shipping locations, and we apologize if this was unclear during your purchase process.

We would like to make this right and assist you with the return process as quickly as possible. Please reach out to our support team directly with your order details so we can investigate what happened and provide you with a clear, straightforward solution.

We look forward to hearing from you soon.

Best regards,
Wisemere

Rated 1 out of 5 stars

please don’t buy from this company

please don’t buy from this company
I’ve chosen a product they sent me a wrong one and from august to october mails with no solution but excuses
not willing to send right product neither a refund

October 2, 2026
Unprompted review
Wisemere logo

Reply from Wisemere

Dear Guillermo,

Thank you for sharing your feedback with us, though we are very sorry to hear about your experience. We aim to be completely transparent about our operations and shipping locations, and we apologize if this was unclear during your purchase process.

We would like to make this right and assist you with the return process as quickly as possible. Please reach out to our support team directly with your order details so we can investigate what happened and provide you with a clear, straightforward solution.

We look forward to hearing from you soon.

Best regards,
Wisemere

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Rated 4 out of 5 stars

Great design

Great design, love the color and buttons and style of the shirt.
The website recommends up sizing but I found the shirt is pretty true to size and I regret getting a larger one.

September 4, 2026
Unprompted review
Wisemere logo

Reply from Wisemere

Dear Robert,

Thank you for taking the time to share your feedback! We're thrilled to hear that you love the design, color, buttons, and overall style of the shirt.

We also really appreciate your note regarding the fit. Sizing recommendations can sometimes be tricky depending on how individual preferences lean, and we're sorry that the advice to size up led to a fit that wasn't quite right for you. Your feedback is super helpful, and we'll review our sizing guidance to make sure it's as accurate as possible for future shoppers.

If you'd like to exchange the shirt for your true size, please feel free to reach out to our customer support team—we’d be more than happy to help get you the perfect fit!

Regards,
Wisemere

Rated 1 out of 5 stars

I would not recommend purchasing from…

I would not recommend purchasing from this company. I purchased a jacket which was far too small. The return process has been an endless email with the actual company from China which operates this brand where I was given the option to purchase another jacket at a discounted price. The brand and content on the website is highly misleading.

September 2, 2026
Unprompted review
Wisemere logo

Reply from Wisemere

Hi Scott,

Thank you for sharing your feedback with us, though we are very sorry to hear about your experience. We aim to be completely transparent about our operations and shipping locations, and we apologize if this was unclear during your purchase process.

We would like to make this right and assist you with the return process as quickly as possible. Please reach out to our support team directly with your order details so we can investigate what happened and provide you with a clear, straightforward solution.

We look forward to hearing from you soon.

Best regards,
Wisemere

Rated 5 out of 5 stars

great customer service!

great customer service!

September 20, 2026
Unprompted review
Wisemere logo

Reply from Wisemere

Dear Allison,

Thank you so much for the kind words! Providing great customer service is always our top priority, and hearing that we hit the mark truly makes our day.

If you ever need anything else, we're always here to help. Thanks again for choosing us!

Best regards,
Wisemere

Rated 1 out of 5 stars

False ascertaining by crooked Chinese company

I ordered a shirt that was supposed to be linen. In fact, it was, as another reviewer on this site said, like a cheap kids Halloween costume - crappy polyester or some other plastic-like substance. No fabric label of course. The shirt’s print is similar to that in the website photo but a much tackier color. I’d not be caught dead wearing this rag. And yes to return it, you get to ship it to China. A terrible purchase, shame on me for not scouring the web to find reviews like this site is providing - lesson learned. Do not do business with Wisemere.

September 12, 2026
Unprompted review
Wisemere logo

Reply from Wisemere

Dear S Gee,

We apologize for the trouble with your order. We’ve sent you a direct message to get your order details and resolve this issue directly!

Regards,
Wisemere

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Rated 1 out of 5 stars

I contacted my credit card company

I contacted my credit card company as soon as I opened the package of paper thin, ugly, flea market quality shirts. I tried one shirt on and the button pulled threads with it as soon as you push it through a hole. It’s not even worth your time and money returning the crap back to China for a credit. Wisemere will never pay you back. Biggest scam I’ve ever fallen for. Hopefully you won’t.

September 1, 2026
Unprompted review
Wisemere logo

Reply from Wisemere

Dear Eric,

We apologize for the trouble with your order. We’ve sent you a direct message to get your order details and resolve this issue directly!

Regards,
Wisemere

Rated 1 out of 5 stars

False Advertising Inferior Products

Their clothing has no fabric content labels. Illegal??? Certainly unethical! The corduroy shirts I ordered were some cheap polyester version of corduroy. The fit is not true to size. They do not tell you that the items are shipping from China, so the delivery time is at least 2 to 3 weeks. Also, the shirts were wadded up into baggies and shipped in a thin plastic bag

September 4, 2026
Unprompted review
Wisemere logo

Reply from Wisemere

Dear Judith,

We apologize for the trouble with your order. We’ve sent you a direct message to get your order details and resolve this issue directly!

Regards,
Wisemere

Rated 1 out of 5 stars

Disgusting Service, Crappy Clothes, Ripoff Alert!

If I could give a minus rating I would as they don't deserve one star. This B.S. Company has to be the worst ever ! They are complete crooks using very misleading ads as to the quality and look of their clothing. I ordered an expensive long sleeved what I bought was a 100% pre-shrunk cotton with a kind of washed look to it. What I got was a complete piece of crap polyester shinny black shirt. This shirt was nothing like the advertised version I thought I was buying.. Their true to fit claim is a complete joke as this shirt was HUGE! no way could I wear it.. They advertise free returns, more B.S. as you have to pay for the return shipping to CHINA ! that's right China, they claim to be a U.S. Company they are not ! so pay about $30.00 to ship it back to China & deal with customs as that is your responsibility and expense! needless to say I'm livid over this disqusting misleading con organization. The Chicken shit customer service rep Gretchen offered me 10% refund to keep it and maybe give it to a friend! unbelievable, after more complaining they went up to 30% , knowing I was screwed I accepted this and decided to just chalk it up as a bad experience! Do you think I've gotten that lousy 30% oh hell no! they are full of more excuses, it's your bank, it takes 10 days in some rare cases! This is yet more garbage from these vile cons, we have well passed the 10 day mark which is just another cutoff. This Company Sucks! DO NOT BUY ANYTHING FROM THESE DIRT BAGS! LET ME REPEAT DO NOT BUY ANYTHING FROM THESE DIRTBAGS! Run , keep your money, you will get screwed with their bait and switch. The clothes they send you which also takes an extremely long time to get here will certainly disappoint you. WISEMERE SUCKS!

August 17, 2026
Unprompted review
Wisemere logo

Reply from Wisemere

Dear Ruby,

We apologize for the trouble with your order. Upon checking we have refunded you last September 1. We also sent a refund confirmation to your email. Thank you.

Regards,
Wisemere

Rated 1 out of 5 stars

False Advertisement

False Advertisement! I would give 0 stars if I could. I bought a summer suit from them, and the quality was absolutely horrible! In the advertisement, it appeared to be slightly textured like a lightweight linen blend, but when I received it, I noticed it was literally just printed on some kind of cheap fabric similar to a Halloween costume. I submitted a request for a return, but instead of sending the return instructions, they attempted to have me keep the suit and “give it to a friend” and offered me $9 and a 10% discount on my “next” order as if I would ever purchase any of their products again. I honestly do not believe that most of their reviews are based on a genuine experience.

August 18, 2026
Unprompted review
Wisemere logo

Reply from Wisemere

Hi Linden,

Hi! We apologize for the trouble with your order. We’ve sent you a direct message so we can assist you with your return right away. Please check your inbox.

Regards,
Wisemere

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Rated 5 out of 5 stars

The product was a good price and came…

The product was a good price and came as promised. Thank you very much!!

August 10, 2026
Unprompted review
Wisemere logo

Reply from Wisemere

Dear Robb,

You're very welcome! Great value, fast delivery, and a product that delivers—that's what we aim for every time.

Thank you so much for choosing us!

Regards,
Wisemere

Rated 1 out of 5 stars

Total scam website

Total scam website pretending to be based in the USA, but it is actually a Chinese operation sending wrong items. I ordered shoes in size US 11 / EU 45, but they shipped me a size EU 43 (US 9.5-10) which I completely cannot wear.When I contacted customer service with photo proof of their error, they completely refused to just fix their mistake. Instead of immediately sending the correct size that I paid for, they tried to bribe me with insulting partial refunds and 10% coupons to buy a second pair. I rejected their lowball offers and demanded an exchange, and they just went silent and refuse to give me what I ordered. They take your money under false pretenses, send unwearable sizes, and then try to keep your money through awful support tactics. Do not trust this website. Buyer beware!

------------
AI Overview
You initiated return/exchange due to receiving incorrect shoe size (EU 43 instead of ordered US 11/EU 45).
Support offered initial 10% partial refund/discount, which you rejected, insisting on correct size exchange (EU 45).
After multiple clarifications and Support suggesting US 12, you confirmed insistence on receiving EU 45.
Current status: Support confirmed they will send EU 45/US 12, charging you a shipping fee for the replacement pair.

**** After paying $10 shipment fee, now they have sent me EU 44 instead of EU 45 and they are not in my size and can't wear them. Wast of money and time. Total scam

August 19, 2026
Unprompted review
Wisemere logo

Reply from Wisemere

Hi Abas,

We apologize for the trouble with your order. We’ve sent you a direct message to get your order details and resolve this issue directly!

Regards,
Wisemere

Rated 1 out of 5 stars

wisemere.com NEVER GO TO THIS WEBSITE!

Please never go to this website: wisemere.com

I ordered a jacket for my husband and what we got didn't even look like it. In their advertisement it was quilted and the one we got was just stamped to look quilted.

I tried to get my money back thru email with Gretchen and never got a dime back. I did try to email several time and was told they processed 40% back but they didn't.

Please don't waste your time or money with this company. Would love to download a picture but can't.

DO NOT ORDER ANYTHING FROM WISEMERE!!!

Today's date is 8/25/26 and I STILL HAVEN'T received my refund. Grethen keeps saying "I want to assure you that we processed your refund on July 11, 2026. Again, I recommend checking with your bank or credit card provider again, as they may have additional information regarding the status of the refund. Sometimes, banks may take longer to process refunds than expected." And I keep telling them that I checked with my bank and they haven't received the refund either.

June 5, 2026
Unprompted review
Wisemere logo

Reply from Wisemere

Hi Billie,

Hi! We sincerely apologize for the delay and frustration. We're looking into this refund status immediately. Please check your direct messages so we can confirm your order details and make sure this is resolved right away.

Regards,
Wisemere

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