Witson Reviews 

Absolutely outstanding service, i had a bit of trouble self installing a 12.5 touch screen in a renault trafic 2023, they responded a few hours later and guided me through installation
It works perfectly, all steering controls, car diagnostics, parking sensors spot on with visual guide
Honestly absolutely love this thing
Made my van premium

I got a witson head unit for my Renault scenic 2014 through eBay, very straightforward to install though a bit more paperwork would be nice. The system replaces the Tom Tom gps screen and looks like it came with the car. Everything works perfectly fine and CarPlay connects straight away. It only looses 1 star for installation instructions but there was a YouTube video to guide me.

I ordered a product from Witson through AliExpress, and the package arrived incomplete with the screen missing. The outer packaging was damaged, suggesting the item was taken during transport.

After explaining the situation, I proposed a €50 compensation for the missing screen. Witson agreed to this amount and asked me to remove my negative feedback first. I was willing to do so once the refund was completed.

However, after the feedback could no longer be removed on AliExpress, Witson suddenly changed their offer from €50 to only $18. This is unacceptable. The inability to remove feedback is not my responsibility, and changing the agreement afterwards shows a lack of professionalism and reliability.

My experience with Witson has been stressful, time‑consuming, and ultimately disappointing. I cannot recommend this seller based on how they handled this situation.

Bought from Witson in China a Android Sat Nav head unit for our car a Jaguar XE, which came direct from the manufacturers.
The video for install was for the wrong car, No install or operating instructions with the unit when it arrived, when they did send them they too were for a different model
I doubt I have ever come across a more problematic piece of IT related equipment in all my years,
It fails to integrate with the car in a number of important respects, phone doesn`t mute radio on calls, fails to engage parking sensors in reverse gear or while going forward.
Multiple `factory resets` fail to help, loosing USB inputs on one occasion.
When technical support is reduced to relayed messages through a technician who contradicts themselves, it’s not support—it’s a game of broken telephone. And it leaves me doing unpaid quality control for a product that should’ve been tested before it ever left the factory.
The mismatch between the unit and our Jaguar XE’s systems—no radio muting during calls, parking sensors failing to engage, USB ports vanishing post-reset—is not just inconvenient, it’s a breach of basic functionality expectations.
Support from the factory is via WhatApp messaging and relayed through a `technician` often getting contradictory advice and instruction which fails to deal with the main faults,
Just to add fuel to the fire they won`t, despite asking twice, give me a returns address
Would I recommend.....an absolute and categoric NO!

Hello all I bought a car radio witson android 10 after a few months the radio started to jam on the radio station there was no sound and did not respond to changing another station after a week the radio jammed day by day I wrote to the seller about this I sent a video the seller found that the radio was faulty module and that I have to send the radio back to China, I will add that I live in the UK and the shipment of such equipment to China exceeds £ 60 of which the radio cost me £ 200 in total, the seller does not want to cover the cost of the shipment and you can see these other comments continue to sell defective car radios so I warn everyone those who are going to buy it that they would add a little more and buy a well-known brand of radio like Sony Android because this is what I have in my other car and there are no problems with it

The radio for a Fiat 500 came defective without backup camera trigger.
When I tried to remove it to investigate, a small screw that holds the spring bracket that holds the radio securely had backed out and jammed it into the car bracket.
I explained this to customer service, 4 times, and they delayed the response past the return date. Now they expect me to send it back on my dime and wait for a decision.
Screw them.
It still works. But no backup camera working and messed up bracket.
For 350 bucks cdn, I guess I expected better.
If you buy anything from them with an issue within 15 days, ship it back immediately.
Do not let them waste your time and money!

I bought a Multimedia Android System for my Mercedes Benz C204. The product i must admit came pretty well packed. The problems started when i started communication with the company on the Aliexpress chat. I never got specific replies or even a name of whom exactly i was corresponding with.
The product was delivered without a installation instruction guide.
How can you send a unit without a guide etc. On the sales page (landing page) existed Links to Installation help pages on Youtube.
None of them were accessible (they are all inaccessible.)
I had to contact an Official Bosch Certified Garage to install the unit for me at €450.
They partly used instructions from another Chinese Company selling a similar product. This was also due to Insurance Issues just incase something was not right during installation.
They installed the unitit but the Radio does not function properly and the Park assistance Camera flickers quite a lot. They told me they need to have the code to set this right.
Witson has not replied to my request to handover the Code for my particular Unit. (They claim to be on a Chinese Holiday-just wondering how many days this public holiday is going on for.
This is not a company i would advice anyone to buy anything from. They just do not care about their customers. They just wanna make a buck as long as they sell whatever they want to sell.

Bought a Witson head unit for a 2013 BMW M6 and it constantly causes a headlight error every time I switch to Android. Trying to obtain updated firmware to fix the problem was nearly impossible, and the few files they sent did not work. So basically I have a standard BMW system with a very expensive new screen because the unit does not work as advertised.

Save your money and don't buy their product.

I sent a radio worth $190 back to them in Oktober already. 3 months later and not cent has been refunded. They claim not to have recently eved the parcel!
DO NOT BUY FROM them! They are thieves!

I will do this in pointing form and you can draw your own conclusions. We order a total of 5 Android radios from Witson Company. They Ship the radios , no problem. 3 Do not work properly immediately and we inform them. We work with them to try and solve the issues, including buying pieces and parts (Canbus) and arranging shipping with our regular shipments to save them shipping costs under warranty.
The solutions they suggested did not work. I had to refund 3 customers because of this. I offered to Witson to try and sell them as is. We sold 1 and could not convince anyone to accept the other 2. so Witson agreed to acept them back. Now up to this point they were very cordial and very nice so we had no reason to doubt their integrity. We had their return address , but they asked me to wait a day or 2 and they would send a new address. And they did . We sent the goods per courier and to the address provided. They goods were inspected by Chinese customs and here is where it goes awry. Witson tells us that they cannot get the radios, because Chinese customs will not release them because the goods are " prohibited" from entering China to a private person (Which was the adderss they gave) . Witson Industrial tells me they will not refund unless they receive the goods. So..........I place a claim with paypal and paypal finds in their favor. Stating that I should have waited to get an address from Paypal to return the goods . Even though, they also state "try to resolve issues directly with the seller". So Witson Industrial that sells Android radios, has had every opportunity to do the right things but they would not. Which tells me (My conclusion) that this was engineered by Witson so they would NOT have to refund. I have been scammed. We buy many radios and if they will do this to us, they will certainly and most likely have done similar to most buyers. I have lost about $1000 US In refunds to MY Customers , Payment of return shipping, cost of 3 radios and other associated expenses... Costs to purchase goods and return shipping to China, all because they provided defective goods and then sent a bogus return address... I acted 100% in good faith but they would not take responsibility for their stated warranty, for their errors in providing a bogus address . They are still quite cordial but of course they are, that is part of the scam. I have all conversations available as well as receipts of customer refunds and shipping costs I had to pay and loose. DO NOT BUY HERE