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Review summary

Created with AI, based on recent reviews

Looking at 40 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their high quality, robustness, and excellent design, often transforming their outdoor spaces. The ordering process is frequently described as easy, with prompt and well-communicated delivery services. Reviewers also highlight the clear, detailed, and easy-to-follow instructions, making assembly straightforward and rewarding, even for larger projects. However, some customers also noted occasional issues with the precision of some blocks and dowel holes, requiring extra effort during assembly. A few other people also felt that the dowel removal tool was not effective, and some experienced delays with delivery or missing assembly instructions.

What people talk about most

Product

Reviewers highlight positive aspects of product, praising its quality, sturdiness, and ease of assembly.... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting prompt and timely... See more

Instructions

Users describe positive interactions with instructions, finding them clear, detailed, and easy to follow for... See more

Quality

People report positive experiences with quality, often describing products as well-made, sturdy, and built to... See more

Order

Customers consistently note positive experiences with order, highlighting the ease of the ordering process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Woodblocx provided all the instructions for my pond in a very clear format which was easy to follow. The delivery driver was great and helped by taking into garage as it was raining. The pond was ea... See more

Company replied

Rated 5 out of 5 stars

I first saw this on you tube I had been thinking for sometime about building a new pond so I investigated further I also spoke to a nice guy from woodblocx who was very helpful. It was very easy to or... See more

Rated 5 out of 5 stars

The raised pond I ordered came quickly on a large, heavy pallet and everything was included; the instructions are clear and the finished pond looks great. Making the ground level before you start is c... See more

Rated 5 out of 5 stars

We’re really pleased with our WoodBlocX bench and table set. The whole build process was straightforward, and it was great being able to put everything together ourselves with clear instructions and w... See more


Company details

  1. Garden Furniture Shop
  2. Building Materials Store

Written by the company

No Power Tools Needed WoodBlocX are light and easy to build with. You don't need any power tools or technical knowledge to assemble our structures. We provide step-by-step instructions that are easy to follow and bespoke to your project, supporting you throughout your build from start to finish. More customer reviews can be found on Feefo and Google


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

172 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Thank you Adie

I built a fairly intricate design that was beyond my limited DIY capabilities. I received much support when making the feature and I am delighted with it. That was a while ago and recently I contacted WoodblocX to rectify a couple of problems that I caused and should have attended to some time ago. A big thank you to Adie for her help and excellent customer service. Have to say anybody who is thinking of buying WoodblocX can do so with an easy mind as to the product and service throughout the exercise from specification through to help during build, delivery and after sales service.

June 4, 2026
Unprompted review
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Rated 5 out of 5 stars

Amazing service

The design that Harry did for all our raised beds and pond were fantastic. He did everything we asked and placing the order was super easy and delivery was when it promised.

April 27, 2026
Unprompted review
Rated 5 out of 5 stars

I love my raised beds

I love my raised beds. The house we moved into about a year ago had no area to grow vegetables. An ugly part of the garden, which was covered in white stones was the ideal spot for raised beds. I bought two rectangular ones. My son put them up, quite easily. I am now growing tomatoes, herbs and flowers in them. The ugly area has been transformed. There is another area in my garden that needs to be transformed. Might try a circular raised bed there. Next year's project.

May 31, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Product

I purchased a design your own 6x4pond and from start to finish everything was excellent, the delivery came on day as promised and the final product was great it was so easy to put together the instructions were spot on and the quality of the product was 100%. My fish are going to love it.

May 22, 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant product and service

Amazing experience from ordering to finishing my project. Delivery as planned, easy construction and a great little follow up from Steven. Highly recommend- cannot wait to do my next project

May 30, 2026
Unprompted review
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Reply from WoodBlocX

Thank you so much for your brilliant review! We’re delighted to hear you had such a great experience from ordering through to completing your project. It’s great to know the delivery went to plan, construction was straightforward, and that Steven’s follow-up was appreciated. We’d love to help with your next project when you’re ready!

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Rated 5 out of 5 stars

I first saw this on you tube I had been…

I first saw this on you tube I had been thinking for sometime about building a new pond so I investigated further I also spoke to a nice guy from woodblocx who was very helpful. It was very easy to order it was delivered on time and as long as you follow the detailed plans it’s built in no time. I used a rubber liner and covered with a liner. Very pleased.

May 6, 2026
Unprompted review
Rated 5 out of 5 stars

We’re really pleased with our WoodBlocX…

We’re really pleased with our WoodBlocX bench and table set. The whole build process was straightforward, and it was great being able to put everything together ourselves with clear instructions and well-made components. The finished result looks fantastic, feels very sturdy, and has completely transformed our outdoor space. It’s rewarding to have built something so solid and attractive ourselves. Highly recommended for anyone looking for a quality product that’s easy to assemble and built to last!

May 4, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience with WoodBlocX

Great experience with WoodBlocX. Calum was great to deal with, very helpful over email and made everything easy to understand. The design process was straightforward and well explained from start to finish. Really lovely company to work with.

May 1, 2026
Unprompted review
WoodBlocX logo

Reply from WoodBlocX

Thank you so much for your kind words! We're delighted to hear you had a great experience with WoodBlocX and that Calum was able to make the process clear and straightforward for you.

We’ll be sure to pass your feedback on to him — he’ll really appreciate it. Thanks again for choosing WoodBlocX, and we hope you enjoy your project for years to come!

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Rated 5 out of 5 stars

Excellent raised pond

Brought a 2mx2m pond and it arrived quite quickly, the quality is excellent and the instructions clear. 2 people put together in half a day and it is excellent. Would totally recommend.

April 13, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent product - complete process from ordering to building was straightforward, the WoodBlocx team were great.

Initially I completed the ‘bespoke’ form with my design and within 48 hours received detailed drawings and quote - this let me see that I may wish a few changes, so I then phoned and discussed these. All communication was excellent. We received our order very quickly, and although the idea of building it ourselves was a little daunting - we did not need to worry. Very clear instructions - step by step. Quite physical in our case as we needed to slightly flatten area first, but once the base layer was done it was fairly plain sailing and I am absolutely delighted with our new planter. Can’t recommend highly enough - thank you WoodBlocx

April 3, 2026
Unprompted review
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Reply from WoodBlocX

Thank you so much for your fantastic and detailed feedback! We’re delighted to hear that the bespoke process worked so well for you, from your initial design submission through to the drawings, quote, and helpful follow-up discussions.

It’s great to know everything arrived quickly and that, despite the project feeling a little daunting at first, the step-by-step instructions made the build straightforward and manageable.

We’re especially pleased to hear how happy you are with your new planter — that’s exactly what we aim for. Thank you for taking the time to recommend WoodBlocX so highly!

Rated 5 out of 5 stars

We wanted to enhance our garden with…

We wanted to enhance our garden with raised-bed planters, incorporation a simple seat as well. From start to delivery the WoodblocX experience has been excellent. We described and uploaded a sketch of what we wanted and received a 3-D depiction very quickly. We added a further planter to our requirements and received an updated picture. Once we committed to purchase we received colour-coded detailed building instructions. Although, because of age and health, we have a contractor doing our build for us, we could easily have followed these instructions ourselves, they are so clear. We were able to choose a delivery date to suit us and our contractor. The delivery arrived on the agreed date and the delivery driver was extremely helpful. I would thoroughly recommend the WoodblocX company to anyone.

March 31, 2026
Unprompted review
WoodBlocX logo

Reply from WoodBlocX

Thank you so much for your detailed and thoughtful feedback! We’re delighted to hear that the entire WoodBlocX experience has been excellent from start to finish, from your initial sketch through to the 3D design updates and final delivery.

It’s great to know the instructions were clear and easy to follow, and that delivery was convenient and handled so well by the driver.

We really appreciate your recommendation and are especially pleased to hear the process worked so well for your needs. Thank you for choosing WoodBlocX!

Rated 5 out of 5 stars

Top Class product!

I have for some time much admired the unique products produced by WoodblocX.
Recently ordered an Octagon’ designed planter and had a very positive experience from time of ordering through to a timeous delivery within a few days. A real quality product, which was easy to put together following on - line instructions and is now an eye catching feature in my front garden.

March 24, 2026
Unprompted review
WoodBlocX logo

Reply from WoodBlocX

Thank you so much for your thoughtful feedback! We’re delighted to hear you’ve long admired our products and that your Octagon planter has been such a positive experience from ordering through to delivery.

It’s great to know the assembly was straightforward and that the finished planter is now a real feature in your garden — that’s exactly what we hope for.

We really appreciate you taking the time to share your experience, and thank you for choosing WoodBlocX!

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Rated 5 out of 5 stars

Love it

Love it. Easy to design and order and easy to put together. Would highly recomend.

March 13, 2026
Unprompted review
WoodBlocX logo

Reply from WoodBlocX

Thank you so much for your lovely feedback! We’re delighted to hear you found the whole process easy, from designing and ordering through to assembly.

It’s great to know you’re happy with the result, and we really appreciate you taking the time to recommend us.

Thanks again for choosing WoodBlocX, and we hope you enjoy your project for years to come!

Rated 5 out of 5 stars

Excellent products

Excellent products. Delivered quickly and easy to assemble.

October 13, 2025
Unprompted review
WoodBlocX logo

Reply from WoodBlocX

Thank you for your lovely feedback! We're really pleased to hear you’re happy with the products, and that delivery was quick and assembly was easy.

We really appreciate you taking the time to leave a review, and hope you enjoy your WoodBlocX project for years to come!

Rated 5 out of 5 stars

Great advice on design and answered…

Great advice on design and answered questions clearly and quickly. Took advantage of November discount for spring 26 project. Delivered on day arranged so very happy.

November 20, 2025
Unprompted review
WoodBlocX logo

Reply from WoodBlocX

Thank you for your great feedback! We're really pleased to hear that you found the design advice helpful and that all your questions were answered clearly and promptly.

It’s also great to know everything arrived as planned and that you were able to take advantage of the November offer for your spring project — perfect timing!

Thanks again for choosing WoodBlocX, and we hope your project turns out exactly as you envisioned.

Rated 5 out of 5 stars

Great customer service and products!

I am super impressed with WoodBlocX as a company! The website is easy to navigate and there is a great range of products. I reached out for a bespoke quote which was supplied within 24 hours. Once I had decided on the raised planter, it was delivered within three days, with great communication throughout. The product itself came well packaged with clear instructions. I am super happy with the final result and highly recommend this company!

October 26, 2025
Unprompted review
WoodBlocX logo

Reply from WoodBlocX

Thank you so much for your fantastic review! We're thrilled to hear how impressed you were with your experience, from the ease of using our website to receiving your bespoke quote and delivery so quickly.

It’s great to know everything arrived well packaged and that the instructions were clear, but most importantly that you’re happy with the final result!

We really appreciate your recommendation and hope you enjoy your raised planter for many years to come.

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Rated 5 out of 5 stars

Good product clever design

I found this company online while looking for ideas for a raised veg bed. It looked good so I placed my order and it was delivered on a pallet.
It was really easy to put together you get a tool for removing the plastic pegs should you put one in the wrong position (they unscrew). Once the capping is in place the whole thing goes rock solid really clever. Would and have recommended it to friends
.

August 25, 2025
Unprompted review
WoodBlocX logo

Reply from WoodBlocX

Thank you very much for taking the time to leave the great review! We really appreciate your support and hope to see you again soon.

Rated 5 out of 5 stars

Long lasting raised beds to your order.

Delivered promptly on a pallet. Solid but relatively easy to assemble. Likely to be long lasting. Convenient for an elderly gardener. I started with a large one and ended up with four more of different dimensions. They have revolutionised my gardening area. Expensive but the value is there.

September 6, 2025
Unprompted review
WoodBlocX logo

Reply from WoodBlocX

Thank you so much for your kind words and for taking the time to leave such a thoughtful review. We're delighted to hear that your WoodBlocX raised beds have made such a positive impact on your gardening space. It's great to know that the ease of assembly and long-lasting quality have met your expectations—and that they've been especially helpful for you as an elderly gardener. We truly appreciate your continued support and are glad to have played a part in transforming your garden. Enjoy your growing!

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