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Working Class Heroes Reviews 

1,261
•
TrustScore 4.5 out of 5

4.5

Men's Clothing Store
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Review summary

Created with AI, based on recent reviews

Looking at 409 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times, wonderful product quality, and very competitive prices compared to alternative online retailers and shops. Consumers often mention that purchases are carefully packed in original packaging, arrive right on schedule, and match the online photographs perfectly. However, some customers also noted frustrating issues with missing items from their orders, delivery courier delays, or long wait times for getting their refunds processed. A few reviewers additionally experienced recurring problems with incorrect sizing shipped to them or items not fitting properly.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that items are quickly... See more

Product

Users describe positive interactions with product, highlighting the fantastic range of brands and competitive... See more

Price

Reviewers highlight positive aspects of price, frequently mentioning competitive rates, excellent discounts,... See more

Service

Reviewers mention positive feedback about service, expressing widespread satisfaction and appreciation for... See more

Order

People report ambiguous experiences with order, as many reviewers highlight fast shipping times, easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

So I’ve saw previous reviews regarding refunds / communication etc - bit apprehensive tbh I returned a jacket on the 14th jan A young lady called Ellysha kept me informed of my refund through t... See more

Rated 5 out of 5 stars

Amazing shop! Can’t believe I never heard of them. Placed my order Friday, it arrived following Monday already on standard shipping. Rather than sending aggressive selling emails they keep you updated... See more

Rated 5 out of 5 stars

WHC customer since 2023. It remains the first web store I check when looking to buy clothes, shoes, accessories. Wide range of products and brands, excellent service, quick delivery and great customer... See more

Rated 5 out of 5 stars

I recently purchased the iconic Pennington cagoule from working class heros. The cagoule is brand new and the colour is exactly how it is shown in the picture. It was £60 cheaper than a lot of pla... See more

Company details

  1. Men's Clothing Store
  2. also in
  3. Bags and Luggage Store
  4. Clothing Store
  5. Shoe Store
  6. Skateboard Shop
  7. Women's Clothing Store

Written by the company

Working Class Heroes was established in 2006, initially selling skate, surf and street clothing from all around the globe to the good people of Ulverston. As WCH has grown so has the brand mix, website and shop. We're at 44 Market Street, swing in for a beer, a tee and a chat.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 21% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(1,261)

389 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
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Rated 1 out of 5 stars

Terrible company

Terrible company! Avoid avoid void!!!

I read reviews on here before ordering as id never heard of the company. As majority were positive i thought it would be ok.

How wrong was i!!

Ordered the product after 14days hadnt received it, contacted them and intial agent was very helpful, on tracking the parcel the tracking details it said it had been delivered but no image of the product just a door!! They confirmed the image was not substancial

After talking to neighbours and looking for parcel it still couldnt be found.

Company then changed their mind and said the image of the random door and no actual parcel was substantial enough to say its been delivered - now have to dispute with bank

October 27, 2026
Unprompted review
Rated 5 out of 5 stars

Stan Ray painters duck canvas trousers

Stan Ray painters duck canvas trousers. I usually wear Dickies,but went for the Stan Ray equivalent.
I'm super pleased ,they're a little less cardboard like than Dickies,much more comfortable,plenty of room and I'd like to recommend WCH for a fantastic service. Rapid delivery and a great service and a very reasonable price
Many thanks to Working Class Heroes. 👍🏻

October 22, 2026
Unprompted review
Rated 1 out of 5 stars

Slow delivery

Slow delivery. Ordered trainers at the weekend for a work event tomorrow, and 3 working days since, and they haven’t arrived.

Really disappointing given the price and high postage costs.

October 12, 2026
Unprompted review
Working Class Heroes logo

Reply from Working Class Heroes

Hi Ian,

I've had a look into this for you. It looks like your order was placed on Sunday 11th, dispatched on Monday 12th and delivered on Thursday 15th, which was within the estimated delivery window for the service selected.

For any future urgent orders, we'd recommend choosing our next-day delivery service to help ensure your order arrives as quickly as possible.

W.C.H

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Rated 5 out of 5 stars

Great service

Lovely top - good quality but unfortunately didn’t suit me - returned & quick refund - great service- Thank you

September 25, 2026
Unprompted review
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Rated 5 out of 5 stars

Great service

Great service. Good communication and quick delivery. Not to mention a great price for what I was looking for.

September 19, 2026
Unprompted review
Rated 5 out of 5 stars

WHC: good for your pocket and for the UK economy

WHC customer since 2023. It remains the first web store I check when looking to buy clothes, shoes, accessories. Wide range of products and brands, excellent service, quick delivery and great customer rewards system. Also, supporting a business that's based outside the UK's major cities feels nice.

September 26, 2026
Unprompted review

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