Go Elsewhere
Do not use. Go elsewhere. Unprofessional, petty and desperate. To demand payment immediately upon completion of a job, immediate as in with him still on my premises and before I could therefore even conduct a thorough assessment of the work just done and which cannot be ascertained in the matter of a couple of minutes. Indeed, work that was done to a below mediocre standard in my bathroom in particular, which I ended up discovering later, which is no surprise considering that he seemed to be in such a hurry to finish with the job despite arriving almost an hour late to begin with.
Whilst still on the premises, he pathetically called his "office" to get confirmation that the payment had gone through yet when it came to ensuring that he had done the job itself to the best possible standard that same keen attention to detail was nowhere to be found.
Demand for immediate payment without prior disclosure contractually or otherwise conveyed, is extraordinary stuff. If you are hard up for a dollar that is not my fault buddy and I should not be put on the spot to make a payment in such a pressured manner: show some respect and have a sense of propriety about you.
If this fellow wants to test the limits of what constitutes acceptable business practice in Australia it will surely only be a matter of time before a regulator comes knocking (if they haven't already.)
Further to that, a mess was made during the install, with the finish on my bathroom basin inexplicably with scratch marks through the finish from whatever sharp implement was being used. If you need glasses there is Specsavers for that buddy. There are some tradespeople that treat a client's property like it's their own with the utmost care, then there are the other kind like this guy.
I will never use Wrapps again for any vinyl work and I will ensure that everyone I know is well informed of the standard that they can expect from this company.
