24/7 Fitness (UK) - Sheffield Reviews 12

TrustScore 3 out of 5

3.2

Penistone Road North 43, S6 1LP Sheffield, England, GB


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Rated 4 out of 5 stars

I have been a member of this gym for a few years. Overall a really good gym with the following points: Positives Plenty of machines, free weights and equipment. Rarely am I waitin... See more

Rated 3 out of 5 stars

The gym is spread out which is good but not enough mats at the Sheffield site. When someone’s boxing there is little room. Also feels quite unclean other than the changing rooms. The machines need hyg... See more

Company replied

Rated 1 out of 5 stars

You really do get what you pay for. There’s a limited amount of machines and they’re poorly maintained. After my first visit to the gym I knew this wasn’t for me, I cancelled my membership so I could... See more

Company replied

Rated 5 out of 5 stars

The gym in Sheffield is great. 24 hours and 7 days a week. Got loads of new equipment and loads of free weights and free workout space. It's huge and thankfully not crowded due to the amount of fr... See more

Company replied


Company details

  1. Fitness Center

About 24/7 Fitness (UK) - Sheffield

Written by the company

Why 24/7 Fitness:

  • 9 Convenient locations with onsite parking
  • Wide range and volume of equipment
  • Multiple sites with ladies-only sections
  • Fantastic value for money
  • Classes included
  • Personal Trainers

Contact info

  • Penistone Road North 43, S6 1LP, Sheffield, England, United Kingdom

  • 01142314444

3.2

Average

TrustScore 3 out of 5

12 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 28% of negative reviews

Typically replies within 1 month

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Rated 4 out of 5 stars

Decent gym

I have been a member of this gym for a few years. Overall a really good gym with the following points:

Positives
Plenty of machines, free weights and equipment. Rarely am I waiting to get on something I want, whilst also being spacious and don’t feel like your working out on top of someone else.
Good variety of equipment and laid out very well between weights, cardio and functional training.
Friendly and helpful staff.
Clean and tidy gym.
Great value for money.
Any broken equipment is usually fixed in a reasonable time.
Plenty of lockers and big changing room.
Great for parking.

Negatives
Lighting in changing rooms is awful. I struggle to see into my gym bag to find things.
Showers are not the best.
Neon lighting in the gym can be a bit much sometimes.
Maybe it’s because it’s just after Christmas but there does seem to be quite a few pieces of equipment broken and needing fixing at the minute. hopefully this will happen soon.

Overall would recommend this gym.

1 improvement I would like, please can you get a flat bench press machine? 👍🏻

January 9, 2026
Unprompted review
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Rated 1 out of 5 stars

The Gym is Falling Apart

most treadmills out of order, equipment rarely maintained and old fashioned. When something is out of order your talking months until its fixed and to top it off theres no hot water either now, please save this gym.
Unfortunately this gym is falling apart and needs money spending on it. see more members but no investment. Also sad to see the disability lift out of order so they've covered it up with a bodge job piece of wood and painted it to match to wall to hide it. Do not sign up here if you want a basic gym experience at least.

November 18, 2025
Unprompted review
Rated 3 out of 5 stars

Bog standard

The gym is spread out which is good but not enough mats at the Sheffield site. When someone’s boxing there is little room. Also feels quite unclean other than the changing rooms. The machines need hygiene cleaning more often. Music is also boring

April 26, 2025
24/7 Fitness (UK) - Sheffield logo

Reply from 24/7 Fitness (UK) - Sheffield

Thank you for your feedback - we will keep this in mind and will feedback to the branch manager for the music choices. 

Rated 1 out of 5 stars

Really weird vibe with all the neon…

Really weird vibe with all the neon lights, felt like being in a nightclub at 10am. Showers were grim and didn’t lock, won’t be going back

October 30, 2024
24/7 Fitness (UK) - Sheffield logo

Reply from 24/7 Fitness (UK) - Sheffield

Hi Stephan,
Thank you for taking the time to review our gym.
Decor is subjective and it's understandable that our style isn't to everyone's tastes. We like to inject a bit of fun and be a little different.

In terms of showers, we'll investigate this with the gym staff.

Team 24/7

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Rated 5 out of 5 stars

Great gym

Great gym, very friendly, nice and clean and loads of equipment.

September 22, 2024
24/7 Fitness (UK) - Sheffield logo

Reply from 24/7 Fitness (UK) - Sheffield

Thank you for taking the time to give us a shout out! We really appreciate your kinds words.

Team 24/7

Rated 5 out of 5 stars

Helpful staff

Helpful staff
Polite good environment

September 5, 2024
24/7 Fitness (UK) - Sheffield logo

Reply from 24/7 Fitness (UK) - Sheffield

Thank you for the 5 stars!

Rated 2 out of 5 stars

Alot of machines not working

Alot of machines not working

July 22, 2024
24/7 Fitness (UK) - Sheffield logo

Reply from 24/7 Fitness (UK) - Sheffield

Hi Lynsey, thank you for taking the time to review the gym.
We apologise for any inconvenience. We work with suppliers to get machines up and running as quickly as possible, but due to strict regulations for health and safety and parts, there can sometimes be small delays.

Team 24/7

Rated 1 out of 5 stars

You really do get what you pay for

You really do get what you pay for. There’s a limited amount of machines and they’re poorly maintained. After my first visit to the gym I knew this wasn’t for me, I cancelled my membership so I could find a proper gym with a larger selection of equipment that doesn’t have ‘out of use signs’ on. I paid £20 for the month and now I’ve been taken off the access page as I don’t have a ‘valid membership’ due to cancelling. That’s absolutely fine I don’t want access to this gym anyway when JD Gyms up the road have pay £10 for your first month offer. Just think it’s a bit unprofessional that nobody has replied to my email about getting a refund as I’m not happy with my membership and cancelled straight away. Keep the £20 and put it towards fixing the out of service equipment lol

July 14, 2024
Unprompted review
24/7 Fitness (UK) - Sheffield logo

Reply from 24/7 Fitness (UK) - Sheffield

Dear Chelsea,

Thank you for taking the time to review our gym.
We'd love to hear more about your experience with us so that we can understand what we can do better.

What we will say, however, is that we tend to have a different model from the budget gyms. We, therefore, do not fill them as much as perhaps a Pure or a JD, so we're surprised to hear about this.
Perhaps you went at the height of peak hours, which is when the gym is at its busiest. This you'll find at any gym, and we'd go so far as to say the likes of JD and Pure can be even busier.

In terms of out-of-use machines, just so you're aware of how it works, if a machine stops working, you must contact the manufacturer to find a resolution. Say if it's one part that needs replacing, we have to wait until it's available and there's an engineer to fix it. This can cause delays that are outside of our control.
We don't like to take machines out of use for our members, but when it's a health and safety issue, the proper precautions have to be taken into account.

In terms of your single-month membership and cancellation. We'll get in contact with the club and get an understanding of what happened.

Team 24/7

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Rated 5 out of 5 stars

Hillsborough gym

Been a member of hillsborough since it first opened and honestly couldn’t praise it enough, great staff always say hello and that extends to the cleaners aswell, facilities are fantastic. I’ve been coming to this building for over 20 years and several different tenants and this is definitely the best fitness company of them all.

June 14, 2024
Unprompted review
24/7 Fitness (UK) - Sheffield logo

Reply from 24/7 Fitness (UK) - Sheffield

Thank you so much for your kind words and for being a loyal member of our Hillsborough gym! We're thrilled to hear that you've had such a positive experience with us.

Please feel free to reach out if you need anything or have any suggestions. We look forward to seeing you at the gym soon!

Rated 1 out of 5 stars

Sheffield

Sheffield, my son joined on a monthly basis, £19.95, went for 3 weeks then cancelled, on the day he cancelled the next months payment “magically” appeared on his bank! So they want to charge a child £40.00 for going to a gym for 3 weeks! RIP off! Avoid at all costs! If I get a refund I shall update the review!

February 10, 2024
Unprompted review
24/7 Fitness (UK) - Sheffield logo

Reply from 24/7 Fitness (UK) - Sheffield

Hi K,

Sorry to hear about this negative experience. I've requested more info to help resolve this issue for you. We'll get in touch and can iron this out.

Team 24/7

Rated 5 out of 5 stars

The gym in Sheffield is great

The gym in Sheffield is great. 24 hours and 7 days a week. Got loads of new equipment and loads of free weights and free workout space. It's huge and thankfully not crowded due to the amount of free space.

Haven't really experienced a queue here ever or many people asking how many sets I have left like in other gyms, as there are many machines, free weights, and bars.

Loads of parking too! Always ample parking.

January 1, 2024
Unprompted review
24/7 Fitness (UK) - Sheffield logo

Reply from 24/7 Fitness (UK) - Sheffield

Thank you for your review, Jack; we're really happy you're enjoying the gym.

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