Very thorough course delivery by Silvian Marin, went through all the main points very clearly and very well. As the course was delivered online, it would make it a bit easier if workbook was emailed... See more
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Review summary
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It has been a few years since my last Asbestos Awareness Training Course and I found the Course provided by 3B Training Ltd to excellent. It was very thorough and I found the module process of learni... See more
Company replied
A well delivered course by a very knowledgeable tutor. He adapted his teaching style to individuals to get the best out of them. I would use this company again without hesitation.
Even though it was a full days course, having a break every hour was well needed, this was my first time using zoom,there was a bit of lagging but not too bad.Tutor did an excellent job even though he... See more
Company replied
Company details
Written by the company
Morson Nexus connects learning, development and workforce strategy to build stronger teams and smarter careers. From entry-level training to reskilling and AI-enabled learning, we close today’s gaps and prepare for tomorrow’s. We make skills strategic. We make development continuous. We make people future ready. As part of Morson Group, Nexus works alongside Morson Praxis (consultancy), Morson Edge (talent) and Morson Vital (deployment) to help businesses grow with confidence and capability. Build the skills that power your future.
Contact info
United Kingdom
- morson-nexus.com
4.8
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 71% of negative reviews
Typically replies within 48 hours
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SMSTS Course
Dave was very professional and extremely helpful - never felt like I couldn't ask a question which was great.
February 27, 2026
Unprompted review
Reply from Morson Nexus
Thank you for the great review! We're really pleased to hear that Dave delivered your SMSTS course so professionally and made you feel comfortable asking questions throughout. We appreciate you taking the time to share your feedback!
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The trainer Dave Hall was great
The trainer Dave Hall was great and I passed with flying colours, his approach was brilliant and sadly he is retiring so wont be around for our refresher. Thanks :)
February 27, 2026
Unprompted review
Reply from Morson Nexus
Thank you so much for your lovely review! We’re delighted to hear that Dave Hall made such a positive impact on your course and that you passed with flying colours. we’re thrilled you got to learn from him before his retirement. Thanks again for your feedback!
Fantastic training
The course content was delivered in such a way it made it very easy to digest and understand.
I felt very at ease on the training this was because the person delivering the training really was on the ball with his subject
February 9, 2026
Unprompted review
Reply from Morson Nexus
Thank you so much for your fantastic review! We're really pleased to hear that you found the course easy to follow and that the trainer made you feel at ease. It’s great to know their knowledge and delivery style helped keep everyone engaged.
Thanks again for choosing 3B Training!
trainner was a great guy.
February 4, 2026
Unprompted review
Reply from Morson Nexus
We’re really pleased to hear you had such a positive experience on your course.
Thank you for your review!
Jon Shale was extremely helpful and…
Jon Shale was extremely helpful and accommodating to aid me in completing my course with a very tight deadline he went above and beyond to ensure everything was all signed and completed
January 9, 2026
Unprompted review
Reply from Morson Nexus
Thank you so much for leaving us this fantastic review! We’re delighted to hear that Jon was extremely helpful and accommodating while supporting you through your course.
Jon always goes the extra mile for his delegates, so it’s brilliant to hear that his efforts helped you meet your tight deadline and get everything completed on time. We’ll be sure to share your lovely feedback with him.
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SMSTS remote training. Brilliant course
I found the course well presented and informative. It was not stressful and went at a comfortable pace. There was nice amount of participation between everyone on the course.
February 16, 2026
Unprompted review
Reply from Morson Nexus
We're so pleased to hear that you enjoyed your SMSTS remote training and found the course well presented, informative, and delivered at a comfortable pace. Feedback like this means a lot to us and to our trainers who work hard to create a supportive learning environment. Thanks again for taking the time to share your experience — we hope to see you on another course in the future!
I had to sit this course twice
I had to sit this course twice. Once completed you apply for your certificate. It then registered that the course was incomplete. I emailed 3B and there response was did you take a screenshot of your course completion. Of course not(who would actually do that). I then had to resit the course(this time taking photos of every stage) Same thing happened. With the proof this time I sent the information to them and they advised that they would amend the result. I have an email with confirmation that I passed but their system still says I have to complete the course.
THE WHOLE THING IS SHAMBOLIC.
I would not advise anyone to use them.
February 4, 2026
Unprompted review
Reply from Morson Nexus
Thank you for your review, I have emailed you directly.
Good start, bad ending!
I booked a First Aid requalification course in December as i am a first aid trainer and needed to renew my qualification, the booking system was easy to navigate with good choices of dates for the course i was looking for. The only issue was that it said the course may be cancelled if their wasn't enough people booked on, this made me a bit uneasy as it appeared as though the course could be cancelled a day or two before which would have left me without a course and waiting for a refund. the course did go ahead with 3 people so all was good. The course itself was of a good standard, the trainer was great and she made the 2 days enjoyable. the issues came about post course and difficulty in obtaining my certificate from 3b. They said the certificate would be issued within 6 weeks which meant i should have received it on 23rd Jan at the latest. i sent several emails asking for updates on when my certificate would arrive and was told there was a delay from the awarding body on getting certificates. 3b sent me a letter of completion stating i had passed the course subject to verification from the awarding body which meant the letter they'd given me was useless. i decided to contact the awarding body myself to see if i could get a copy of my certificate to be told that the course had not even been submitted to them yet. this meant 3b had been telling me the awarding body was delaying the certificate when in fact, it was them who was not processing the paperwork!.
After finding out this information i called and emailed 3b training again to raise a complaint and suddenly the next day i received my certificate.
The post course customer service and experience has left a bad taste. if i could give 5 stars for booking and delivery and then 0 stars for post course i would. i think 2 stars overall reflects how poorly 3b have been with the post course administration and after care of a learner.
Such a shame as everything else was good.
February 5, 2026
Unprompted review
Reply from Morson Nexus
Thank you for taking the time to share your feedback, and I’m really sorry for the frustration caused by the delays and the incorrect information you received after your course. While I’m pleased to hear that the booking experience and the training itself met your expectations, I completely understand how the post-course issues have overshadowed this.
We have recently been experiencing a backlog in submitting our course returns, and unfortunately your course was affected by this delay. I can only apologise if you were advised that the awarding body was responsible, when in fact the return had not yet been submitted by us. This should not have happened, and I’m genuinely sorry for the inconvenience and worry this caused—especially given the importance of the certificate for your work.
Once your complaint reached us, the matter was escalated immediately and the course return was completed that same day. As soon as the return is processed, certificates become available on the Highfield portal, which is why you were able to receive it promptly afterwards.
We fully appreciate that this experience fell short of the service you should expect from us. We are actively working to resolve the backlog and improve our internal processes to ensure this does not happen again.
Thank you again for your feedback—it genuinely helps us improve. If there is anything further you need, please feel free to contact me directly and I’ll be happy to help.
straightforward and made me think a bit.
straightforward and made me think a bit.
February 5, 2026
Unprompted review
Reply from Morson Nexus
Hi Gerry,
Thank you so much for leaving us a 5‑star review! We’re really glad to hear that you found the course straightforward and that it made you think —
We appreciate you choosing 3B Training and hope to welcome you back again soon.
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E-Learning Platform
I recently purchased 5 licences for Asbestos Awareness training for 5 learners who weren't able to attend in person. The e-learning platform is very easy to navigate, as is the process for purchasing licences and then allocating them to the learners.
Had a bit of hiccup with one of the learners not being able to sign in, but it was easy enough to log in and change their password for them.
If I had to make a criticism it would be the username for the account manager, I would make this the email address. In my role I have many user accounts for different platforms so it would be helpful if all of them required my email address to log in.
On the whole 3B are very easy to work with when it comes to booking training and I've used them at several companies now but this is my first time using the e-learning platform. I will definitely be pushing my learners to use this method in future where possible.
January 22, 2026
Unprompted review
Reply from Morson Nexus
Hi Julie,
Thank you so much for taking the time to leave us a 4‑star review and for choosing 3B Training for your Asbestos Awareness e‑learning licences. We’re really pleased to hear that you found the platform easy to navigate and that allocating licences to your learners was straightforward.
I’m glad the login issue was quickly resolved, though I’m sorry it happened in the first place.
It’s wonderful to hear that you’ve worked with us across several companies and that your first experience with our e‑learning platform has been positive. We really appreciate your continued support and are delighted you’ll be recommending this method to your learners in the future.
The course was very informative and…
The course was very informative and quite enjoyable
January 7, 2026
Unprompted review
Reply from Morson Nexus
Thank you for your feedback! We’re delighted you found the online course informative and enjoyable – that’s exactly what we aim for.
informative
informative , plenty of breaks tutor always in control and assisted with IT issues
January 9, 2026
Unprompted review
Reply from Morson Nexus
Thank you for your feedback! We’re glad you found the course informative and helpful. Your comments mean a lot to us.
very well structured and delivered…
very well structured and delivered course
Dave gave a very good Summery of all points and a great grounding on the subject ready for the Examination.
January 9, 2026
Unprompted review
Reply from Morson Nexus
Thank you for your review! We’re pleased Dave provided a clear summary and solid preparation for your exam – we’ll pass on your kind words.
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Full day SEATS course.
Full day SEATS course.
I would have preffered more videos, and a little more interaction / interactive slides to engage us during the day.
Sitting online for hours ready powerpoint slides is a hard long slog.
Trainer was pleasant and carried the course well.
Break out sessions were ok.
Overall not a bad course.
January 9, 2026
Unprompted review
Reply from Morson Nexus
Thank you for sharing your feedback! We’re pleased to hear the trainer delivered the course well and that the breakout sessions were helpful. We appreciate your suggestions on adding more videos and interactive elements – this is valuable input for improving our online experience.
The course went at a nice pace giving…
The course went at a nice pace giving us time to take in the information provided.
January 9, 2026
Unprompted review
Reply from Morson Nexus
Thank you for your feedback! We’re glad the pace allowed time to absorb the information and made the learning experience comfortable.
i found the online coarse informative…
i found the online coarse informative and very well presented.
December 12, 2025
Unprompted review
Reply from Morson Nexus
Thank you for your feedback! We’re delighted you found the online course informative and well presented – that’s exactly what we aim for.
I studied for my L6 card renewal -great experience
I studied for my L6 card renewal and I have to say that my trainer Deb Green was brilliant. Highly expert in her field and very easy to work with.
I cant recommend this team highly enough!
December 2, 2025
Unprompted review
Reply from Morson Nexus
Thank you for your fantastic feedback! We’re thrilled to hear you had a great experience and that Deb’s expertise made such a positive impact. We’ll make sure your kind words reach her.
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Even though it was a full days course
Even though it was a full days course, having a break every hour was well needed, this was my first time using zoom,there was a bit of lagging but not too bad.Tutor did an excellent job even though he had a cold 🙃
December 15, 2025
Unprompted review
Reply from Morson Nexus
Thank you for your feedback! We’re glad the regular breaks helped and that the tutor delivered the course well despite feeling under the weather. We appreciate your comments on Zoom and will keep working to make the experience as smooth as possible.
At 3B you get the support you need
Sean at 3B training was very helpful and supportive on achieving my NVQ4 thank you.
December 5, 2025
Unprompted review
Reply from Morson Nexus
Thank you for your kind words! We’re thrilled Sean was able to support you through your NVQ4 – we’ll make sure he hears your feedback.
I’ve just done the sssts course and it…
I’ve just done the sssts course and it was good. The trainer Sam was 1st class! Couldn’t meet a better trainer.
Jon
December 15, 2025
Unprompted review
Reply from Morson Nexus
Thank you for your feedback! We’re thrilled you enjoyed the SSSTS course and that Sam made such a positive impression – we’ll be sure to share your comments with him.
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