Morson Nexus Reviews 

1,159
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 244 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their expertise, engaging teaching styles, and ability to make courses interesting and enjoyable. The service is frequently described as excellent, with many appreciating the well-delivered and informative courses that are easy to understand. People also highlight the high quality of the courses and products, noting their thoroughness and relevance. However, some customers also noted issues with the course content not being specific enough or being repetitive, and a few experienced problems with the e-learning platform's usability and administrative processes.

What people talk about most

Staff

Clients share positive opinions on staff, with many reviewers praising the tutors and trainers for their... See more

User experience

Customers consistently note positive experiences with user experience, finding courses well-presented, clear,... See more

Service

Customers had positive experiences with service, particularly praising the professional and thorough delivery... See more

Quality

Reviewers mention positive feedback about quality, consistently praising the courses as excellent,... See more

Product

Users describe positive interactions with the product, with many finding the courses to be good and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very thorough course delivery by Silvian Marin, went through all the main points very clearly and very well. As the course was delivered online, it would make it a bit easier if workbook was emailed... See more

Company replied

Rated 5 out of 5 stars

It has been a few years since my last Asbestos Awareness Training Course and I found the Course provided by 3B Training Ltd to excellent. It was very thorough and I found the module process of learni... See more

Company replied

Rated 5 out of 5 stars

A well delivered course by a very knowledgeable tutor. He adapted his teaching style to individuals to get the best out of them. I would use this company again without hesitation.

Rated 5 out of 5 stars

Even though it was a full days course, having a break every hour was well needed, this was my first time using zoom,there was a bit of lagging but not too bad.Tutor did an excellent job even though he... See more

Company replied


Company details

  1. Training Centre
  2. Education Center
  3. Occupational Safety and Health

Written by the company

Morson Nexus connects learning, development and workforce strategy to build stronger teams and smarter careers. From entry-level training to reskilling and AI-enabled learning, we close today’s gaps and prepare for tomorrow’s. We make skills strategic. We make development continuous. We make people future ready. As part of Morson Group, Nexus works alongside Morson Praxis (consultancy), Morson Edge (talent) and Morson Vital (deployment) to help businesses grow with confidence and capability. Build the skills that power your future.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 71% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(1,159)

235 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Dave Hall presented the course with…

Dave Hall presented the course with professionalism throughout

October 22, 2025
Unprompted review
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Reply from Morson Nexus

Thank you for your kind feedback! We're delighted to hear that Dave Hall delivered the course with professionalism—it’s always great to know our trainers are making a positive impact.

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Rated 4 out of 5 stars

Never done this course before but very…

Never done this course before but very good knowledge doing the course I enjoyed it very much

October 8, 2025
Unprompted review
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Reply from Morson Nexus

Thank you for taking the time to leave a review! We're so pleased to hear that you enjoyed the course and gained valuable knowledge from it—especially as it was your first time doing it.
It’s great to know that the experience was enjoyable. We hope to see you again on another course soon!

Rated 5 out of 5 stars

Trainer was happy and relaxed

Trainer was happy and relaxed, the material was quite intense so the good atmosphere was important to keep people focused and learning.
There's quite a bit to remember but the trainers policy of throwing out spot checks on what you remember throughout the course paid dividends.
Really enjoyed it

October 3, 2025
Unprompted review
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Reply from Morson Nexus

Thank you so much for your thoughtful review! We're really pleased to hear that you enjoyed the course and found the atmosphere supportive—it's great to know that our trainer's relaxed approach helped keep everyone engaged, especially with such intense material.

Rated 2 out of 5 stars

First Aid renewal went ahead as planned…

First Aid renewal went ahead as planned but be aware the certificates take 6-8 weeks to come through. Simply too long.

September 29, 2025
Unprompted review
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Reply from Morson Nexus

Thank you for taking the time to leave your feedback. We’re pleased to hear that your First Aid renewal course went ahead as planned.
Regarding certificate timescales, the 6–8 weeks mentioned in our correspondence is a standard guideline. This allows for the full process of verification, processing, and issuing by the awarding body, followed by us forwarding the certificates to our clients. In most cases, certificates are received much sooner, but we include this timeframe to set clear expectations should any delays occur.
We appreciate your understanding and your feedback — it helps us keep improving our communication with learners.

Rated 1 out of 5 stars

Ambiguous

The questions are ambiguous and needn't be its clearly set out to confuse the sitter and after failing the exam you are still left unclear which questions you got wrong for when you re-sit because you dont get the paper back. The course subject covers and delivery is very good but too much for one day. The exam wording and phrasing are mostly subjective .It is spoils what should be valued training into a very unenjoyable experience

October 10, 2025
Unprompted review
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Reply from Morson Nexus

Thank you for taking the time to share your feedback. We’re really pleased to hear that you found the course content and delivery to be very good.
We completely understand your frustration regarding the wording of the exam questions. Unfortunately, the exam is set and managed by CITB, and as an accredited training provider, we’re required to deliver it in line with their assessment process. This does mean we’re unable to change the phrasing of questions or provide feedback on specific answers after the exam.
That said, we truly value your comments and will pass them on to our Quality department as part of our ongoing feedback process with CITB. We appreciate your input and are glad to hear you found the training itself valuable.

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Rated 5 out of 5 stars

SMSTS with Dave Hall *****

Dave was brilliant at keeping us all involved from day one of the 5 days course.

With so much content i thought it would be a nightmare but it was really enjoyable.

Going into break out rooms with different people was really good too as you could get to know other people through out the sessions.

Really enjoyed it and was relieved that I passed and got over the line.

Thanks Dave and good luck to all the learners who done the course.

September 29, 2025
Unprompted review
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Reply from Morson Nexus

Thank you so much for your feedback! We’re thrilled to hear that you enjoyed the SMSTS course and that Dave's approach kept everyone engaged throughout. It’s great that the breakout rooms helped you connect with other learners and made the course enjoyable.
Congratulations on passing — we’re so pleased you got over the line! We really appreciate your kind words and wish you all the best in your future endeavours.

Rated 5 out of 5 stars

SMSTS With Dave Hall

The fact that Dave Hall the Tutor didn't just drone on like some tutors do. you learnt everything required and the course was enjoyable. I was doubtful I would enjoy online learning but to be honest I did and having little projects to do in teams etc was also good.

October 3, 2025
Unprompted review
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Reply from Morson Nexus

Thank you for taking the time to leave your feedback! We’re thrilled to hear that Dave made the course engaging and enjoyable, and that you found the online format effective. It’s great that the team projects helped enhance your learning experience too.
We really appreciate your kind words and hope to welcome you back to 3B Training in the future!

Rated 5 out of 5 stars

well proportioned pace of training

Useful training and a good pace for learning.

October 3, 2025
Unprompted review
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Reply from Morson Nexus

Thank you for your feedback! We’re glad to hear you found the training useful and that the pace worked well for your learning.
We really appreciate your comments and hope to welcome you back to 3B Training in the future!

Rated 5 out of 5 stars

Great tutor - Dave Hall

Dave Hall is an accomplished tutor.
His patience and friendly but authoritative approach, allows concise learning and student satisfaction.

I'd happily attend another course if Dave was the tutor.

Good syllabus and course content.

Keep up the good work.

October 3, 2025
Unprompted review
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Reply from Morson Nexus

Thank you so much for your thoughtful feedback! We’re delighted to hear that Dave's friendly yet authoritative approach made your learning experience enjoyable and effective.
It’s fantastic to know you’d happily attend another course with Dave — we’ll be sure to pass on your kind words. We really appreciate your comments about the syllabus and course content too!

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Rated 5 out of 5 stars

Brilliant Course would recommend 3B…

Brilliant Course would recommend 3B Training and Dave Hall as a Tutor.

SMSTS course was informative but interactive allowing for group dialog.

October 3, 2025
Unprompted review
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Reply from Morson Nexus

Thank you so much for your kind words! We’re thrilled to hear that you found the SMSTS course both informative and interactive, and that Dave made the experience enjoyable.
We really appreciate your recommendation and hope to welcome you back to 3B Training in the future!

Rated 5 out of 5 stars

Thoroughly recommend 3B training

This is my second NVQ that have completed with 3B training and the whole process was smooth from start to finish. The BUD online platform is easy to navigate and upload documentation. My trainer, Jon was excellent, he is very personable and made the NVQ feel much less daunting after talking to him. He is also really helpful, especially if you are struggling with any of the activities. I would have no hesitation in using 3B again or recommending them to others.

September 26, 2025
Unprompted review
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Reply from Morson Nexus

Thank you so much for your fantastic feedback! We’re delighted to hear that your second NVQ with 3B Training was a smooth experience from start to finish. It’s wonderful to know that Jon made the process less daunting and provided helpful support throughout — we’ll be sure to pass your kind words on to him.
We really appreciate your recommendation and look forward to supporting you with any future training needs!

Rated 5 out of 5 stars

Took my smsts refresher coarse and passed

Took my smsts refresher coarse
In liverpool
Sam hicton was our tutor
I was very nervous
But sam went through everything
With the coarse really calm and efficient
So grateful to sam getting me through
And passing my course

September 29, 2025
Unprompted review
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Reply from Morson Nexus

Thank you so much for taking the time to leave your feedback! We’re delighted to hear that you found your SMSTS refresher course with Sam Hicton calm, efficient, and supportive. It’s fantastic that Sam was able to help you feel confident and pass your course — that’s exactly what we aim for!
We really appreciate your kind words and hope to welcome you back for future training.

Rated 5 out of 5 stars

A very knowledgeable and creative…

A very knowledgeable and creative tutor. Course was well presented

October 1, 2025
Unprompted review
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Reply from Morson Nexus

Thank you for your 5-star review! We’re delighted to hear that the course was well presented and that the tutor was knowledgeable and creative! Congratulations on completing the course!

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Rated 4 out of 5 stars

Great Course

Great tutor. Lot of information to take in but explains it and gives good info as you go along

September 25, 2025
Unprompted review
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Reply from Morson Nexus

Thanks for the great feedback Lee! We’re glad you found the course clear and informative.

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Rated 5 out of 5 stars

Just completed my SMSTS refresher 2 day…

Just completed my SMSTS refresher 2 day course with Karl Wilson from 3g training. The course was delivered via zoom. Karl was a great host and explained everything needed in depth and with clear instruction. I would highly recommend using 3b again for future training. Thanks Karl.

September 23, 2025
Unprompted review
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Reply from Morson Nexus

Thank you so much for the great feedback! 🎉
We’re really pleased to hear you enjoyed the SMSTS Refresher course and found the delivery clear and engaging.

I’ll be sure to pass your kind words on to Karl – he’ll be delighted to know he made a positive impact. We look forward to welcoming you back to 3B Training for your future courses!

Rated 5 out of 5 stars

Amazing as usual

Amazing as usual - great course provider, well organised and personable. We learned and had a laugh at the same time.

Thank you.

September 15, 2025
Unprompted review
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Reply from Morson Nexus

Thank you for your kind words. We’re delighted to hear you found the course well organised, engaging, and enjoyable — that’s exactly what we aim for at 3B Training.

Rated 5 out of 5 stars

I very much enjoyed my training course…

I very much enjoyed my training course with 3B Training at the beginning of the month. It was very informative, provided in a easy real-experience-based way. The course guide Paul Sutton, I believe, made the whole two day course very easy and captivating especially when giving some real life examples from his professional career. He made sure all members of the group were involved in both the current discussed topics as well as some group exercise. Paul made the whole experience a bit more fun which definitely helped to pay attention during two long days in front of the computer. I definitely recommend Paul and 3B Training as a way of obtaining your certificates.

September 8, 2025
Unprompted review
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Reply from Morson Nexus

Thank you so much for your wonderful feedback. We’re thrilled to hear you enjoyed your training with 3B Training and that Paul made the course engaging, informative and enjoyable. We’ll be sure to pass your kind words on to him!

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