Employee Shavis at the Ace Cash Express located at 2254 Huntington Ave, Alexandria, VA recently provided me with one of the best customer service experiences I have had at this location since Elvis le... See more
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Ace check cashing in Levittown, PA on Woodbourne Rd is HORRIBLE. a small refund check from my job. I had ID, had my job ID w/my job logo(same as on the check). Showed my insurance cards w/my name on i... See more
went to ofallon mo store always great service had., skii as my ace cash rep ,she was very coorteuos and nice she took her time to answer all my questions and she made my time there eceptional nice e... See more
I told you guys I would be back! Knowing that I’m going to come in to see that little lady Ms. Una’s smile & warm welcome, was all I needed because I know she knows her stuff & will make all of my tra... See more
Company details
About ACE Cash Express
Information provided by various external sources
COVID-19 Update:
To our customers,
Thank you for your continued patience as we navigate this unique situation together. We'd like to update you on the status of store operations. In many areas of the country, shelter-in-place orders have been issued. Financial services providers, like ACE Cash Express, have been deemed essential public services and will remain open so long as we are safely able to do so.
Our stores have been able to stay open primarily because our front-line associates understand the importance of serving you and choose to do so. We want to assure you we have taken precautions to keep our store employees safe and healthy. If you are feeling sick, please stay home. If you are feeling well and do visit our stores, we appreciate you standing at least 6 feet away from other customers for everyone’s safety.
Additional details about ACE Cash Express store locations and updates can be found on our website. For the latest information about COVID-19, visit the CDC’s resource center.
Our number one priority is protecting you, our employees, and the communities we serve. Should you prefer or need to stay home, support is also available at 1-877-ACECASH or customerservice@acecashexpress.com. We're working hard to be here for you if you need us.
Contact info
United States
- acecashexpress.com
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Ace check cashing in Levittown
Ace check cashing in Levittown, PA on Woodbourne Rd is HORRIBLE. a small refund check from my job. I had ID, had my job ID w/my job logo(same as on the check). Showed my insurance cards w/my name on it and job logo. My name and address on the check. Company name and address on check. Talking about they can't verify it. There is a phone number on the paper work to call with questions!!!! I don't understand! Don't go there. Give the other check cashing places your business. Ace check cashing is HORRIBLE!!!! I am going to report them to the BBB. I truly believe it was racism.
Excellent Customer Service (Shavis)
Employee Shavis at the Ace Cash Express located at 2254 Huntington Ave, Alexandria, VA recently provided me with one of the best customer service experiences I have had at this location since Elvis left. I actually called the store to get information about what documents I needed to bring with me and she answered my call. She was very courteous on the phone. Once I arrived at the location, she assisted me with my transaction. She was wonderful to work with.
Very good customer service. Very professional
Very good customer service. Very efficient i was in and out. Cashier Name is Nature
Olivia was very helpful today and I’m…
Olivia was very helpful today and I’m happy she help me figure everything out
Alex is a great employee of Ace Express…
Alex is a great employee of Ace Express at 828 S W Military dr.
I've known her for over 25 years for her charm and professionalism. She is a leader and good friend
I told you guys I would be back!
I told you guys I would be back! Knowing that I’m going to come in to see that little lady Ms. Una’s smile & warm welcome, was all I needed because I know she knows her stuff & will make all of my transactions a breeze! I mean no one wants to interact with someone without financial literacy when they’re dealing with their money, so even though I’m an hour away, I never mind driving just to be serviced by her! Keep up the great work & thank you for always being patient & thorough with me. See you next time
I would like to say that corporate…
I would like to say that corporate employees from ace express are very friendly and very helpful, Mr jose Perez is a corporate manager and I can say that he is very efficient at what he does, ace check express is very lucky to have someone like him on their team, and I feel very very lucky to have had him help me, he found a needle in hay stack if not for mr. jose perez I wouldn't have resolved my problem thank God for him.
A SMART MOUTH
My name is Steven and I'm giving a FIVE STAR review for Ms. Ashley Borunda in San Antonio, TX (Store #584). Today I encountered customer service on a level of excellence that is a rarity. Not only did Ashley field all of my questions and concerns with proficiency, she did it in a manner that saved ACE a customer. That was the impact of her service. It is my hope that ACE values the true treasure they have in Ashley and repositions her to shine as the true star she is.
Ana Rodriguez is the ABSOLUT BEST…
Ana Rodriguez is the ABSOLUT BEST EMPLOYEE PERIOD!!!
She so calm and very great mood always and very good at her job, such a GREAT PERSONALITY, SO AWESOME
GIVE HER A 12 OUT OF 10
I went to the sand springs location and…
I went to the sand springs location and made a loan payment and Amanda helped me and took good care of me like she always does!
Ace cash express in Victoria
Ace cash express in Victoria, Tx has a friendly lady that works there. I didn't get her name. She was helpful n I would definitely return. Many blessings to that place
Trouble making loan payment
I was having trouble making my payment on my installment loan. When calling corporate, don't press one because their computers will be down and they can't help you. I finally pressed 2 and was able talk to someone but he couldn't help because the loan was made in store. I went in store and they gave me no options. I don't know what to do know.
I love the ladies in orange texas they…
I love the ladies in orange texas they are always so nice and ask about ur day like they really care and sometime I sit in there 20 minutes just chatting thanks ladies.....keep it up
Monica help me out with my check and…
Monica help me out with my check and has a great personality.
Medjine help me in a preofesional manner
Medjine help me in a preofesional manner
I visited the check cashing place in…
I visited the check cashing place in homestead,I received help above and beyond service from John. I 100% recommend him!!! Thank you...I will definitely be coming back here.
They charged me a $30 fee on a $600 check insurance check
I just got out the hospital I go and cash my kidney medicine check for $608.70 go into the check cashing place one person in line with just me the lady takes almost 40 minutes behind the counter then she comes back and says it's not a payroll check I got to charge you $30 I needed my medicine so bad I went ahead and cashed the check but I was real upset and still upset on how they can charge me a large fee when it's an insurance check this is bad business I am disappointed as a customer I'm going to file a complaint cuz I feel like that is a rip off and if they can't cash checks at a reasonable price they need to close their business
I recently visited this check-cashing…
I recently visited this check-cashing location and had a great experience. Jose assisted me with obtaining a payday loan, and his customer service was truly excellent. He was professional, patient, and made the entire process smooth and easy to understand.
What stood out most was how helpful and respectful he was throughout the interaction. It made a potentially stressful situation much more manageable.
I definitely plan to return in the future and will be referring my coworkers as well. Highly recommend this location, especially if you have the chance to work with Jose!
Thank You Ms. Sibhon!
Ms. Sibhon (S. Post Oak location) was so personable and professional! Her customer service was truly AMAZING! She went the extra mile(s), and took the much needed time to assist me, and with a beautiful smile and a great sense of humor! Thank you again Ms. Sibhon!
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