Easy to request $ a little confused on when I will get the deposit but over all an easy process
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
About Advance Financial
Written by the company
Recent recognitions include 2019 Inc. 5000 fastest-growing private companies for the eighth straight years; A+ rating by the Better Business Bureau; Nashville’s 4th fastest growing company (2019, Nashville Business Journal); Forbes Best Employers for New Graduates (2018); and, Indeed Top-Ranked Workplace for Compensation/Benefits (2019). Advance Financial is the second largest family-owned company headquartered in Nashville (2019, Nashville Business Journal).
Contact info
100 Oceanside Drive, 37204, Nashville, United States
- 615-341-5900
- www.af247.com
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy-to-use
Easy to follow instructions. I appreciate the tips that accompanied the instructions.
Quick and easy to get a line of credit
Quick and easy to get a line of credit! We had an emergency come up and were able to get funds the same day we applied.
real quick easy I think they 5stars
May use AI-assist with repliesRead more
This was a scam
This was a scam. The verification questions the company uses to so call get you qualified were all wrong. They had nothing to do with me. The company it's self does make sure the question match the customer that applied. They need to do better research on their customers . I contacted an agent after this email and I was told they didn't pick the questions an outside source did, and that there was nothing that they could do.

Reply from Advance Financial
Experience was great
UPDATE: I THOUGHT they came through quickly
Our teenage daughter has a tooth that is giving her a lot of grief. Advance Financial came through quickly for us in this case and we will now be able to get her to the dentist. I’m very grateful for the ease in which I was able to get the flex loan.
UPDATE:
I’m changing my review because my flex loan went from $250 down to $50 as I have now seen happen to many, many, MANY other people on here as of late. Here’s how this scheme works: you put in all your information, they say, “congratulations! You have been approved for $$$. It will be deposited into your checking account by the next business day.” Then after approximately an hour, your $$$ loan turns into $50. But you’re already locked in, you’ve already accepted. Had I known it would have changed from $250-$50, I wouldn’t have bothered. My daughter sincerely needs dental work done TODAY and now we are back to square one and she is still in pain. Furthermore, she is on fall break and I was so relieved believing that I was going to get this taken care of during fall break.
I came back here initially to warn people about my terrible experience, only to find out that the $50 switch-a-roo has happened to many people lately.
All that being said, I think that complaining on here that a loan company like this charges 399% interest is ridiculous. I’m sure there are a few exceptions but for the most part we are on here seeking a loan because our credit is so bad that conventional loans aren’t an option. Had we been better stewards at protecting our credit, none of us would have turned to a company like this one. Who in their right mind would pay 399% interest if they could get the same line of credit at their financial institution for 9.99% interest?! In order for me to get $250 at my credit union, my credit score needs to be 740 or HIGHER. I totally get people being upset for being told they were approved for $$$ only to discover that it had been changed to $50. However, being upset with a lender such as this because of the incredibly high interest rate is asinine. It’s our own fault for being stupid with our credit score and finances.

Reply from Advance Financial
Easy Peasy
Well, for starters I'm not happy that you closed the Crossville, Tn office. It made the process take a little bit longer than I was expecting. However, all of the reps that helped get my application through quickly were wonderful! They let me know what I needed to send. The process time took a bit longer than I expected as well. Otherwise, I'm a happy customer!
Expedited loan personally, professionaly and quickly!!!
Your agent expedited loan personally, professionally and quickly. I was very pleased with the excellent service I received from Advance Financial.
This is a scam and you never get the…
This is a scam and you never get the balance paid off as they add interest every day do not use this company

Reply from Advance Financial
I'm still waiting on the funds to be…
I'm still waiting on the funds to be deposited in my account via debit card.
You customer service representatives…
You customer service representatives were extremely helpful, because I can be technologically challenged at times. They made the process much smoother for me.
The worst payday advance company I’ve…
The worst payday advance company I’ve ever received money from. I don’t believe they are rated with 4 stars. My problem is the took 4 payments out in one month and said I authorized these withdrawals. $1500. In one month without me knowing. After I complained and requested a stop payment, they never sent me the requested documents, so I had to stop the payments with my bank. Take it from a retired Law Enforcement and Disable Veteran use another company.

Reply from Advance Financial
Can’t get it to work when I try to add…
Can’t get it to work when I try to add my bank

Reply from Advance Financial
Apps and login acting crazy
I really didn’t even want to put 1…
I really didn’t even want to put 1 star, I don’t understand how you all can try to take money out of my savings instead of my checking when you only had permission to take it out my checking every time you all take out I have the money in my account you all are just refusing to take it out the right Account this is not my fault by any means and y'all need to fix this because I’m tired of having to pay a negative balance because you can’t properly do your jobs right. This has been like the 4 th month you’ve done this to me and it needs to be handled if not I will do what I need to to handle it myself.

Reply from Advance Financial
The worst
The worst! If you pay your amount due the loan will go up. STAY AWAY! They will tell you one thing then fo another! Dishonest. I have a friend in Homeland Security. She will be looking into them!

Reply from Advance Financial
After struggling to get through the…
After struggling to get through the loan process, I called in & spoke with a precious & knowledgeable representative.... she helped me promptly & resolved my issue!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







