Advance Financial Reviews 

14,225
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 1,636 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being exceptionally nice, friendly, patient, and knowledgeable, making interactions pleasant and stress-free. Many highlight the excellent customer service, noting that agents are helpful, professional, and go above and beyond to resolve issues. The overall service is described as quick, easy, and efficient, with a straightforward application process, fast approvals, and a user-friendly experience. However, some customers also noted concerns regarding payment clarity and high interest rates, finding minimum payment amounts unclear or unexpectedly high. Additionally, a few people experienced issues with funds not being disbursed as expected or the system processing full amounts despite requests for less.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers highlighting employees as knowledgeable, patient,... See more

Customer service

Customers had positive experiences with customer service, often describing it as quick, friendly, and... See more

Payment

Reviewers mention ambiguous feedback about payment, with some finding easy payment plans and methods, even... See more

User experience

Customers consistently note positive experiences with user experience, describing the process as smooth,... See more

Service

People report positive experiences with service, often highlighting the fast and easy process for obtaining a... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The lady that worked there was super nice and friendly. Also, best thing about it is that I got approved for the exact amount that I needed without her even knowing what I needed… THANK YOY for your h... See more

Rated 5 out of 5 stars

Hello, thank you for reading my review. I think it is important to provide a clean and safe facility for both the employee and customer. Advance Financial provided this to a level where it... See more

Rated 5 out of 5 stars

I was satisfied with my online loan application experience with the agent. The Advance Financial agent worked patiently with me to complete the information, and she answered all my questions without h... See more

Rated 5 out of 5 stars

The process was easy due to great directions. I appreciate the pace which allowed me to actually read the contract.


Company details

  1. Money & Insurance

About Advance Financial

Written by the company

Tennessee based, Advance Financial was founded in 1996. From its humble beginnings as a 3-store chain, the company has grown to include more than 70 locations throughout Tennessee. Advance Financial is a leading fintech company offering online line of credit and installment loans across the country.

Recent recognitions include 2019 Inc. 5000 fastest-growing private companies for the eighth straight years; A+ rating by the Better Business Bureau; Nashville’s 4th fastest growing company (2019, Nashville Business Journal); Forbes Best Employers for New Graduates (2018); and, Indeed Top-Ranked Workplace for Compensation/Benefits (2019). Advance Financial is the second largest family-owned company headquartered in Nashville (2019, Nashville Business Journal).


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

14K reviews

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4.3

All reviews

(14,225)

1,593 reviews in the last 12 months

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Rated 1 out of 5 stars

I asked for $2300, ONLY $100 ??

I asked for $2300, they only gave me $100. I went to the website, tried to push the button to request cash advance and it says available credit is less than minimum required draw amount as they only gave me $100. So I don’t know how to get that hundred dollars and they say that I have to pay it off by August 7 and I can’t access the money? That’s really unacceptable.

July 18, 2026
Rated 1 out of 5 stars

I am paying this loan off as quickly as…

I am paying this loan off as quickly as possible. They don't inform you before you get the loan, that the interest rate is 399% interest and they set your payments so high, that you can't afford to pay anything extra, that way you have to ride it out to the end, at least that's what they're hoping for. I will never ever do business with this company ever again and I would never ever refer them to anybody, they are robbing everybody of their money with the highest interest rate I've ever heard of in my entire life. I would go homeless and starve to death before I ever ask this company for money again!!!!!!

July 15, 2026
Unprompted review
Advance Financial logo

Reply from Advance Financial

Hi Rodney. Thank you for your feedback. We’re sorry to hear we didn’t meet your expectations. If you’d like to discuss this further, please contact us at www.af247.com/contact/ so we can connect with you.

Rated 5 out of 5 stars

Fast and easy on getting money

Easy payment plans,takes short amount of time to fill out the online forms
It's quick and customer friendly
Anyone needing that fast and quick cash
I'd suggest you give them a try and see for yourself!!

July 14, 2026
Rated 1 out of 5 stars

After checking all the boxes

After checking all the boxes, nothing happened

July 14, 2026
Unprompted review
Advance Financial logo

Reply from Advance Financial

Hi Jim. Thank you for your feedback. We’re sorry to hear we didn’t meet your expectations. If you’d like to discuss this further, please contact us at www.af247.com/contact/ so we can connect with you.

Rated 1 out of 5 stars

Don't do it very high apr

Yeah you get money but its like playing catch up while its running away from you. Interest rate is over 100%. If your paying 700 a month well that's all interest rate you have to pay 1400 to make a impact on the principle. This is a scam

July 13, 2026
Unprompted review
Rated 5 out of 5 stars

The Nice Lady

The. Lady MS Lynn was very nice and she was very knowledgeable she was the reason that I'll send people to Advance
Thank you

July 13, 2026

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