Amart Furniture Reviews 

30,276
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 4,645 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the friendly staff, mentioning that sales teams are deeply knowledgeable, attentive, and genuinely helpful without ever feeling pushy during purchases. Consumers also note the exceptionally smooth delivery process, explaining that items usually arrive promptly and the professional delivery teams handle home setup with great care. Some people were dissatisfied with extended delivery wait times, poor tracking updates, and frustrating communication delays from online support staff. Others also noted occasional difficulties with long phone hold times, unhelpful customer service representatives, or minor product assembly issues that required extra effort to resolve.

What people talk about most

Staff

Users describe positive interactions with staff, frequently highlighting friendly, knowledgeable, and... See more

Product

Customers consistently note positive experiences with product, highlighting the great variety, reasonable... See more

Delivery service

Consumers find delivery service to be positive, highlighting quick shipping times, helpful tracking updates,... See more

Service

People report positive experiences with service, highlighting professional sales staff and efficient... See more

Customer service

Clients share positive opinions on customer service, highlighting that representatives are friendly,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Customer service in store was friendly and knowledgeable. I chose a 2 seater electric recliner which was very reasonably priced. It was in stock and delivered within a few days. Contact by delivery... See more

Rated 5 out of 5 stars

I found exactly what I needed online and the instore purchase was simple. I was able to arrange delivery for a small fee, if required. There was a great range of furniture and decorator products, givi... See more

Rated 5 out of 5 stars

SALESPERSON SHOWED ME A RANGE OF PRODUCTS. HE DIDN’T APPEAR ANNOYED WHEN I CHANGED MY MIND ABOUT THE PARTICULAR ITEM THAT I WANTED EVEN THOUGH HE HAD TYPED UP THE FIRST ORDER. HE WENT OUT OF HIS WAY... See more

Rated 5 out of 5 stars

I'd like to mention Michael the customer service/sales specialist. He was great! He didn't push us, he helped us understand the product and how to use it. He listened to our needs and wants and supp... See more



Company details

  1. Furniture Store
  2. Bedding Store
  3. Bedroom Furniture Store
  4. Decoration and Interior Design Store
  5. Mattress Store
  6. Outdoor Furniture Store

About Amart Furniture

Written by the company

Amart has a huge range of furniture, great service & amazing value on indoor & outdoor furniture, bedding & homewares. Buy online at the lowest prices guaranteed!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

30K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 12% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(30,276)

4,551 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service, prompt on time delivery. Followed up with top after sales service from the whole Amart team.

September 26, 2026
Rated 1 out of 5 stars

Do not recommend

All communication about pick up was unclear and when I came into the store for final payment and clarification the store member seemed unimpressed to assist.
The quality of the product is very underwhelming. Very cheap, comes in a countless number of pieces, took half a day to put together.
Quailty of the bed is terrible, with split timber for screw holes and flakey laminate. One part even looks like it had been bog repaired. We are regretful of the purchase.

September 26, 2026
Rated 5 out of 5 stars

Easy purchase

Easy navigation and payment. Aftermarket support is ok, but could be improved.

Overall, if you're just purchasing, it's great!

September 24, 2026
Rated 1 out of 5 stars

Poor quality

Items came broken when replaced they delivered again the items where broken in the same place as last ones very unhappy want my money back

September 24, 2026
Rated 5 out of 5 stars

There was a very good range of products…

There was a very good range of products on display for us to look at; showrooms well well kept, clean and easy to navigate through; all staff were very friendly, welcoming and helpful; Ravi in particular made us feel like really valued customers

September 23, 2026

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