Amart Furniture Reviews 

30,148
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 4,761 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the store staff across multiple locations for being exceptionally helpful, friendly, and deeply knowledgeable about products. Consumers often mention that browsing and shopping in person is a very smooth process, offering great deals and wonderful options. Some reviewers were not happy with occasional delivery delays, poor tracking details, and receiving damaged furniture items at home. A few other people also felt that customer support teams were unhelpful and very difficult to reach when trying to resolve complaints. Buyers noted that addressing these unexpected problems took a long time and required multiple repeated attempts.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting helpful, knowledgeable, and professional... See more

Product

People report positive experiences with product offerings, noting great quality and reasonable prices.... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting prompt arrivals and... See more

Service

Reviewers mention positive feedback about service, highlighting helpful and knowledgeable staff who respect... See more

Customer service

Clients share positive opinions on customer_service, noting friendly and helpful staff as well as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brad the sales person was very kind in his initial interaction with us, which left a lasting impression to ask for him on our return. As with furniture shopping it takes a few visits to properly explo... See more

Rated 5 out of 5 stars

There was a really good product range with prices for most budgets. The store staff were fantastic- they didn't hover when I was just browsing but were close by when I needed help to purchase. The s... See more

Rated 5 out of 5 stars

This particular location with the sales assistant Jennifer was exceptional. She was super lovely and helpful. There was another sales gentleman at the time that would also check in every now and then.... See more

Rated 5 out of 5 stars

Amart Forever - I have been an Amart Tragic for a long time - in QLD and now WA. All my replacement or additonal furniture needs I check out Amart first. Good quality, good service and easy payment op... See more



Company details

  1. Furniture Store
  2. Bedding Store
  3. Bedroom Furniture Store
  4. Decoration and Interior Design Store
  5. Mattress Store
  6. Outdoor Furniture Store

About Amart Furniture

Written by the company

Amart has a huge range of furniture, great service & amazing value on indoor & outdoor furniture, bedding & homewares. Buy online at the lowest prices guaranteed!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

30K reviews

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4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 17% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(30,148)

4,766 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good experience from beginning to end

The staff were friendly, informative & not pushy, allowing me to sit & ponder which product I would eventually purchase. The stock was available for delivery within days & the warranty on the couch I purchased was better than any of the other stores I visited. The delivery men were all polite & friendly & went out of their way to be helpful. When they discovered one of the parts was missing, they were apologetic (even though it was not their fault) & came back the same day as promised. Once again, they apologised and were very friendly, assembling & positioning the couch for me.

August 27, 2026
Rated 5 out of 5 stars

Seamless from ordering to delivery

I ordered online on Monday evening and was contacted by email the following morning to arrange delivery. Delivery was booked for Thursday, only a few days after ordering, and the entire process was seamless.

Communication was excellent, tracking was provided and accurate, and the delivery arrived as advised. From placing the order through to receiving it, everything was straightforward and efficient.

Really impressed with the overall experience and wouldn’t hesitate to purchase from Amart again.

August 28, 2026
Rated 5 out of 5 stars

I was really happy with my overall…

I was really happy with my overall experience. The website was easy to navigate, product information was clear and helpful, and the ordering process was straightforward. I also found the pricing very competitive and was impressed with the communication around my delivery. The product arrived when expected and the quality was exactly what I was hoping for. Overall, a very smooth and positive experience.

August 28, 2026

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