I bought the Saxony XL BBQ Gazebo and I couldn’t be more impressed. It was delivered very quickly and the assembly was pretty straight forward following the instructions included. My friend who helped... See more
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A great experience from beginning to end. Was delivered quickly and carefully. Everything as described and well labelled. Felt reassured that if anything was wrong I could contact them for replacement... See more
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I ordered this Gazebo and it took me over three days to get all the parts put together. This was prior to the actual building of the Gazebo in situ. All the parts were well labeled and instr... See more
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I’ve had my eye on Saxony XL Grill Gazebo since spotting in on Pinterest 18 months ago. We’re not disappointed!! Being able to arrange delivery to suit us was great and Giuseppina who pick... See more
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Company details
- Gazebo Builder
- also in
- Carport and Pergola Builder
- Garden
- Greenhouse
- Outdoor Furniture Store
- Toy Manufacturer
About Backyard Discovery UK
Written by the company
For over 30 years, Backyard Discovery has been producing the highest quality wooden swing sets, playhouses and garden leisure products for the home.
Our team of innovators and specialists are passionate about bringing our love of quality family moments to your backyard. We are everyday parents just like you, while also expert craftsmen with a long legacy of building great products for millions of customers. We strive to take kids outside (just like we were) where they can flex both their muscles and their minds.
At Backyard Discovery, we prioritise the quality of our products and never compromise on standards. Our products undergo rigorous testing to ensure they can withstand even the toughest conditions. We use heavy-duty wood and metal frames and high-quality hardware that remains durable year after year. Plus, our commitment to excellent customer service means we'll always go the extra mile to assist you.
From our attractive pergolas to our purpose-built gazebos in our patio section, we have the perfect outdoor canopy you can rely on all year round, year after year. Whether it is relaxing in your favourite space or hosting for a BBQ, we have you covered.
Our play category is filled with 100% cedar wood built playhouses and climbing frames which are designed to inspire the imagination and promote active outdoor play.
The Backyard Discovery Difference
Written by the company
- We don’t cut corners, plain and simple.
- When you order a product from Backyard Discovery, you’re getting a design that’s been tested to perform under the absolute harshest conditions, with heavy-duty wood and metal frames, hardware that stays strong year after year, and the backing of a company that will do everything possible to help you.
Warranty & Assembly
5 Year Warranty
With a five-year limited warranty and 3D interactive assembly instructions with the BILT® app, you’ll be supported from the very beginning for years and years of outdoor fun.
Contact info
3rd Floor 1 Ashley Road, WA14 2DT, Altrincham, United Kingdom
- 01793 205 322
- ukcustomerservice@backyarddiscovery.com
- backyarddiscovery.co.uk
Welcome to Backyard Discovery Trustpilot
4.7
Excellent
215 reviews
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Replied to 100% of negative reviews
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Fantastic customer service
Fantastic customer service, every query or question answered speedily. Very helpful staff especially Joseph . Would highly recommend. One box missing on delivery but courier issue but Joseph sorted efficiently
September 8, 2026
Reply from Backyard Discovery UK
Thank you for taking the time to leave feedback, which is very important to us!
We are very happy to hear you had a positive experience with our customer service and that we were able to resolve the delivery issues for you efficiently!
We are always here if you ever need support with your new Norwood Gazebo in the future!
Backyard Discovery Team
I ordered this Gazebo and it took me…
I ordered this Gazebo and it took me over three days to get all the parts put together. This was prior to the actual building of the Gazebo in situ.
All the parts were well labeled and instructions well documented.
The building/assembly was again well documented and easy to understand.
However I would add for the roof section it probably needs 4 people rather than 3!
The screws and fittings are plentiful, don’t worry if you drop one or lose one!
There was one big flaw though. The edge trims for the four roof sections was very unclear. It said secure with 4 screws each side however there was no pilot holes or any description where to secure these strips.
This was a shame as it ruined the overall experience.
We overcame this problem as free a lot of extra work and heartache.
The whole structure is superb and very well designed and made.
Would I recommend it? YES ABSOLUTELY.
September 10, 2026
Reply from Backyard Discovery UK
Thank you for taking the time to leave such detailed feedback, which is very important to us, especially in regard to the assembly as this helps us improve customer experience in the future!
We are sorry to hear that the roof section assembly step was not clear enough and this is being reviewed internally, but we are glad to hear that you have managed to complete this step. Should you have any further concerns regarding this step or any other concerns, please do not hesitate to reach out to us, we are always happy to assist!
We however very glad to hear that you are happy with the overall quality and design of your new Barrington Gazebo!
Backyard Discovery Team
Quick response delivery from ordering
Quick response delivery from ordering
Good Quality product
Very Helpful Delivery team
Top Marks for Backyard Discovery
September 7, 2026
Reply from Backyard Discovery UK
Thank you for taking the time to leave feedback, which is very important to us!
We are so glad to hear you had a positive experience with both our customer service and the courier, and that you are happy with the quality of your new Beaumont Pergola!
We are always here if you ever need support with your new product in the future!
Backyard Discovery Team
I ordered a Barrington Gazebo
I ordered a Barrington Gazebo, thinking it would arrive in a few weeks.
2 days later it arrived in a mountain of heavy boxes!
The boxes are big and heavy, you need at least 2 people to carry each box. I was on my own and luckily not at work, so I had to open them at the gate and carry them around the side of the house to the back and then repack and stack them till I was ready to build.
A few weeks later I started, the first day on my own I assembled the legs and the beams and opened and sorted all of the boxes. There are hundreds of pieces all carefully numbered and coded. The lovely smell of cedar and the quality of the timber and the hardware was very impressive.
I made myself a couple of simple "A frames" and used clamps to help hold the legs up square.
A friend helped the next day and we quickly stood everything up in half a day. day 3, three of us assembled the 4 roof pieces and put 3 up in place.
The last big roof piece we put up the next morning with the help of 1 more friend and it was done.
I am so pleased with this and the care and thought that has gone into the detail and design. I highly recommend this company and product.
August 22, 2026
Unprompted review
Reply from Backyard Discovery UK
Thank you for taking the time to leave such detailed feedback, especially in regard to the assembly of your product, which is very important to us!
We are very glad to hear you had a positive experience with our courier and that you are happy with the design and quality of your new Barrington Gazebo!
We are always here if you ever need support with your new product in the future!
Backyard Discovery Team
Reply from Backyard Discovery UK
Thank you for taking the time to leave feedback, which is very important to us!
We are so glad to hear you love the quality and design of your new Saxony XL Grill/BBQ Gazebo!
We are always here if you ever need support with your new product in the future!
Backyard Discovery Team
very good delivery time
August 26, 2026
Reply from Backyard Discovery UK
Thank you for taking the time to leave feedback, which is very important to us!
We are glad to hear you had a positive experience with our courier!
We are always here if you ever need support with your new Belmont Swing Set and Climbing Frame in the future!
Backyard Discovery Team
Very helpful delivery men and top…
Very helpful delivery men and top quality product with online video assembly instructions to help
August 21, 2026
Reply from Backyard Discovery UK
Thank you for taking the time to leave feedback, which is very important to us!
We are very glad to hear you you had a positive experience with our courier and that you are happy with the quality of your new Saxony Grill/BBQ Gazebo!
We are always here if you ever need support with your new product in the future!
Backyard Discovery Team
Building our large wooden gazebo
We purchased a wooden gazebo from Backyard Discovery UK and are very satisfied. They respond quickly to orders and emails and deliver when they say they will. The construction of the gazebo was straightforward, with all parts clearly labelled, right down to the many screws, nuts and bolts. The construction manual is clear and easy to follow; step by step instructions with each page detailing which part is needed for that stage of the build and how to utilise it. My husband and I managed to erect the gazebo with no cross words of frustration or swear words - anyone who works with their partner on a project will tell you how rare that is! The many parts are all of the highest quality and easy to assemble. Would I recommend this company? Definitely. Professional every step of ordering, delivery and construction; quality parts and instructions and the finished product looks great and will, I’m sure, last our lifetime.
September 2, 2026
Reply from Backyard Discovery UK
Thank you for taking the time to leave feedback, which is very important to us, especially in regard to the assembly of our products!
We are so glad to hear you had a positive experience with our courier and service provided, and that you are happy with the quality of your new Arcadia Gazebo!
We are always here if you ever need support with your new product in the future!
Backyard Discovery Team
Well packed
Well packed. The kit was complete. The instructions overall were easy to follow and complete. However we had to adapt the fitting of the louvres as one side was near a building. The ground anchor screws required a drill bit in imperial measurements which is difficult to get hold of in the UK.
August 18, 2026
Reply from Backyard Discovery UK
Thank you for taking the time to leave feedback, which is very important to us, especially in regard to the assembly of your product!
We are sorry to hear that you faced some issues with the louver assembly on your new Sarasota Pergola. Please contact our customer service team on ukinfo@backyarddiscovery.com if you are still experiencing issues, as we also have a dedicated engineering team in house to help with any issues during the assembly process.
We are always here if you ever need support with your new product in the future!
Backyard Discovery Team
Excellent and fast process from…
Excellent and fast process from ordering to delivery.
Excellent customer service too.
The products are first class and so well made with easy to follow instructions using the built app.
As I say first class!!!!
September 9, 2026
Reply from Backyard Discovery UK
Thank you for taking the time to leave feedback, which is very important to us!
We are so glad to hear you had a positive experience with our courier and customer service, and that you are happy with the quality of your new Barrington Gazebo!
We are always here if you ever need support with your new product in the future!
Backyard Discovery Team
Absolutely brilliant!!!!!!!!!
Absolutely brilliant!!!!!!!!!! My 2 year old daughter Absolutely loves it assembly that easy my girlfriend done it whilst I was at work really good steady design really safe
August 24, 2026
Reply from Backyard Discovery UK
Thank you for taking the time to leave feedback, which is very important to us!
We are very happy to hear that your daughter loves spending time with your new Sweetwater Playhouse and that the assembly was easy!
We are always here if you ever need support with your new product in the future!
Backyard Discovery Team
Great for small gardens
Perfect play house for our grandchildren they are very happy with it
Easy to assemble nice quality
August 24, 2026
Reply from Backyard Discovery UK
Thank you for taking the time to leave feedback, which is very important to us!
We are so glad to hear you are happy with the quality of your new Sweetwater Playhouse and that your grandchildren love spending time with it!
We are always here if you ever need support with your new product in the future!
Backyard Discovery Team
Happy
I bought the 2.6M X 1.6M (9FT X 5FT) SAXONY GRILL/BBQ GAZEBO. Delivered on the day we arranged. Took me a while on my own to assemble. Had a family bbq on the bank holiday. And everyone was impressed with it. I’m a man like a lot of you, who think they don’t need the instructions (you know who you are). Believe me when I say you need them because you do.
September 3, 2026
Reply from Backyard Discovery UK
Thank you for taking the time to leave feedback, which is very important to us, especially in regard to the assembly of our products!
We are glad to hear you and your family are happy with your new Saxony Grill/BBQ Gazebo!
We are always here if you ever need support with your new product in the future!
Backyard Discovery Team
Brilliant product and customer service…
Brilliant product and customer service second to none. A few minor glitches were sorted quickly and professionally.
September 3, 2026
Unprompted review
Reply from Backyard Discovery UK
Thank you for taking the time to leave feedback, which is very important to us!
We are very glad to hear you had a positive experience with our customer service and that you are happy with the quality of your new Barrington Gazebo!
We are always here if you ever need support with your new product in the future!
Backyard Discovery Team
Fantastic product ill be buying more…
Fantastic product ill be buying more ...at the right price too 🫡
August 14, 2026
Reply from Backyard Discovery UK
Thank you for taking the time to leave feedback, which is very important to us!
We are so glad to hear that you are happy with the quality and price of your new Saxony XL Grill/BBQ Gazebo and that it inspired you to potentially buy more of our products!
We are always here if you ever need support with your new product in the future!
Backyard Discovery Team
Reply from Backyard Discovery UK
Thank you for taking the time to leave feedback, which is very important to us!
We are very glad to hear that you are happy with the assembly process and quality of your new Pergola!
We are always here if you ever need support with your new product in the future!
Backyard Discovery Team
Reply from Backyard Discovery UK
Thank you for taking the time to leave feedback, which is very important to us!
We are so glad to hear that you are happy with the service provided and the design of your new Saxony Grill/BBQ Gazebo!
We are always here if you ever need support with your new product in the future!
Backyard Discovery Team
Great service speedy delivery
Great service speedy delivery, superb product, wonderful addition to my garden.
August 3, 2026
Reply from Backyard Discovery UK
Thank you for taking the time to leave feedback, which is very important to us!
We are glad to hear that you had a positive experience with our courier and that you are happy with the design of your new Saxony XL Grill/BBQ Gazebo!
We are always here if you ever need support with your new product in the future!
Backyard Discovery Team
Stunning pergola
From placing the order to building the pergola backyard discovery and the team were excellent.
We are extremely happy with the pergola and friends and family all comment on the build quality and how stunning it looks.
Build time was around 7hrs for 2 people.
July 30, 2026
Unprompted review
Reply from Backyard Discovery UK
Thank you for taking the time to leave feedback, especially in regard to the assembly time, which is very important to us!
We are very glad to hear that you had a positive experience with our service and that you are happy with the quality and design of your new pergola!
We are always here if you ever need support with your new product in the future!
Backyard Discovery Team
Very good quality product
Very good quality product
Delivery faster than I expected
Overall, I’m delighted with my purchase
July 23, 2026
Reply from Backyard Discovery UK
Thank you for taking the time to leave feedback, which is very important to us!
We are so glad to hear that you had a positive experience with our courier and that you are happy with the quality of your new Rockport XL Grill/BBQ Gazebo!
We are always here if you ever need support with your new product in the future!
Backyard Discovery Team
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