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Review summary

Created with AI, based on recent reviews

Considering 151 reviews, most reviewers were let down by their experience overall. Many consumers frequently encounter hidden fees, unexpected costs, and aggressive sales tactics from representatives who persistently push unwanted loans. Furthermore, individuals experience severe difficulties trying to reach support agents, navigating communication channels, and resolving urgent payment issues without facing unexpected financial penalties or extremely poor service. Some reviewers were happy with the offline assistance and found the electronic equipment and loan offers extremely beneficial. People also mentioned that the physical branch operations worked exceptionally well and successfully guided them smoothly through all the necessary steps without facing any complications.

What people talk about most

Service

Users describe negative interactions with service, highlighting extreme dissatisfaction regarding unfulfilled... See more

Customer service

Reviewers highlight negative aspects of customer service, expressing deep frustration and disappointment.... See more

Payment

Customers had negative experiences with payment, frequently highlighting frustrating encounters regarding... See more

Price

Consumers find price to be a major source of frustration due to high interest rates and additional fees.... See more

Reviews shaping this summary

Rated 1 out of 5 stars

This company it irritates us everyday every minute. The people here call us even though we do not need any loans. Government has to take actions and ban these type of companies. Because of their calls... See more

Rated 1 out of 5 stars

Once you take their service, they pester you via calls - a minimum of 4-5 calls and a maximum of 10 calls a day to take more loans. Bajaj Finance are CROOKS! Paying via Credit Card would have costed l... See more

Rated 1 out of 5 stars

I am Binit Shah from Pune , I took homeloan from Bajaj and took topup as well. Whenever govt increased loan intrest rate , bajaj increased the rate for both the loans but when govt decreased the loan... See more

Rated 1 out of 5 stars

Bajaj Finserv has a very misleading fraudulent over draft loan practice. The sales people are duping hard earned money of Indian middle class people with fake promises like 0% charges on insurance, pr... See more


1.1

Bad

TrustScore 1 out of 5

291 reviews

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1.1

All reviews

(291)

155 reviews in the last 12 months

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Rated 1 out of 5 stars

Bajaj finance sub se bura or kharab or…

Bajaj finance sub se bura or kharab or ghatiya finence hai ye company ke kam karne wale imploye gali se bat karte costumer se bahot heres karte call kar kar ke bahot taklif dete mai ye sajetion duga ke is company ke finence se koi product pe finence na kare inke charges bahot hai penalty bhi bahot lagate taklif bhi bahot dete ye company se jitna ho sake bache varna agar aap ne is company ka finence karwaya to ye log aap ka jina haram kar dege ye log bahot taklif dete

August 28, 2026
Unprompted review
Rated 1 out of 5 stars

Very Bad Service & Customer Support

Very Bad Service & Customer Support

I am extremely disappointed with the service from Bajaj Finserv. I had already paid and cleared all my EMI dues and outstanding balance in full. My card was blocked previously, and even after clearing the complete amount, I am now facing the same issue again.

I have contacted customer care multiple times through email, but I have not received a proper solution or satisfactory response.

If all payments have been cleared, customers should not have to repeatedly contact support for the same issue. The customer service and complaint-resolution process need significant improvement.

Very poor experience. I would not recommend Bajaj Finserv based on my experience.

July 16, 2026
Unprompted review
Rated 1 out of 5 stars

Very bad experience ❌❌❌NOt recommend to…

Very bad experience ❌❌❌NOt recommend to anybody , very high Interest and very high foreclosure charges, horrible experience,❌❌❌
They are ready to sell another loan to me at lower interest to foreclose the earlier loan.... but not ready to decrease the previous loan interest instead.
Will never recommend anyone to get loan from this bank ..The whole group is fraud.

August 25, 2026
Unprompted review
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Rated 1 out of 5 stars

Very worst communication and employees…

Very worst communication and employees are very arogant ... especially sonali from headquarters branch nagpur..she said the cheque will disbursed on Tuesday and it got cleared earlier Monday and they are charging irrationally higher interest rate

August 25, 2026
Unprompted review
Rated 1 out of 5 stars

They act like Goons

I have taken a personal loan from Bajaj Finserv amounting to INR 3.2 lakhs. This month, due to my salary delay, I delayed paying the EMI by 5 days. The Bajaj Finserv people started calling me and speaking very rudely.

August 8, 2026
Unprompted review
Rated 1 out of 5 stars

Very high percentage of person loan I…

Very high percentage of person loan I get (28-29%). Paid all emi on time but when I have some financial problem like illness and medical emergency...from few months I missed on time payment and then I faced their real face. They sent agent at my home who continueously trying to scared me and my family for do something bad with us. Very bad experience... I will say my all friends circle to never trust on Bajaj finance. Worst worst and worst....

July 30, 2026
Unprompted review
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Rated 1 out of 5 stars

Very bad service

Very bad service. The staff are very irresponsible in the Reliance Chembur Branch. I faced a lot of problems because of their irresponsibility

January 20, 2026
Unprompted review
Rated 1 out of 5 stars

This is the Worst Company Ever

This is the Worst Company Ever. Any call from Bajaj Finserv please beware that you are talking to cheaters. They are like the Wolves in sheep. They Promise one thing and execute one thing. Manipulates the person and make us the bait. Very Very Fraudulent people. The Bajaj Finserv is not having the any morals to hire such a illegitimate, Unmoral, Unethical, cheaters.

July 14, 2026
Unprompted review
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Rated 1 out of 5 stars

Very poor service and such a fraud…

Very poor service and such a fraud bajaj Finserv company,I took pos bajaj Emi service machine for my store ,but service was not satisfactory,i requested the machine to be returned,but even after the return request,the machine was not collected by their representatives, despite this 4 months of rental charges were deducted from my account, when I contacted them regarding the refund process,I was told that the amount would not be refunded, this is extremely disappointing and unfair,i expect Bajaj Finserv to resolve this issue and refund the wrongly deducted rental amount

August 10, 2026
Unprompted review
Rated 1 out of 5 stars

❌ FROUD❌ BAD ❌ BAD ❌

❌ FROUD❌ BAD ❌ BAD ❌
❌ BAD ❌ BAD ❌ BAD ❌
Bajaj Finance Personal Loan has been reported for its many hidden charges, constant aggressive collection calls and poor customer service. Totally FROUD 3rd party system involved in this finance company Agent 😔
Chor hai chor thhe chor rahenge ye log.Gunda person
❌ BAD ❌ BAD ❌ BAD ❌
The common man has to face very incompetent, undisciplined, rude collection agents and constant spam calls and all this is very scary... It is very important to file a complaint with the police station after hearing about these agents.....my personal review is "0"

June 1, 2026
Unprompted review
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Rated 1 out of 5 stars

**ALERT** FAKE FAKE FAKE

I don't why this copany even exists ? Just founded to torture customers and loot them. Lot of hidden fees/costs. Fake commitments to open loans/OD etc...Whatever product you touch here is a goon.Even incase of urgency dont go for bajaj.....Loan apps are better than Bajaj.

But I dont recommend loan apps tooo. GO through nationilised banks for any loans.

They sell the customer data base to multiple people. Once you are onboarded with Bajaj THATS IT.....your life is screwed up

August 2, 2026
Unprompted review
Rated 1 out of 5 stars

Very bed service bajaj Finserv my…

Very bed service bajaj Finserv my payment date 2nd august payment is clear bajaj aap but extra payment 502/- cut my ac all are to request to not Finserv bajaj other aap Finserv please
Very bed nad poor service bajaj Finserv not caal to received bajaj coustmor care
All are care full

August 2, 2026
Unprompted review

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