Balfe's Bikes - Sutton Reviews 

Took my bike to your shop in Sutton to have the chain put back on because i had bent a link, taking the chain off to clean. All done in about 30mins. Brought a spare link on advice . No problems as usual from the shop. My go to shop for bike service etc.

Very helpful local bike store. Good customer service. Bought a new bike at a competitive price.

The shop are not cheap but the service is pretty good.

fixed my carerra within 1 day , super friendly, super nice and bike runs and works perfectly as it should. Thank you.

Serviced my G Line Brompton, did a fantastic job, great Comms & customer service AAA+++

Good service decent price

I needed my bike serviced before I did a ride called Chase the Sun, which is over 200 miles in one day.
The bike ran perfectly. Danny did a great job.

The most helpful staff , even in a challenging job i had. Highly recommend them. Most knowledgable and the honesty is pricelss. Thank you

Staffs are very friendly and knowledgeable. Price is good. Will definitely shop here again. Highly recommend.

The service including repair was quicker done than initially indicated. Good and clear communication about what had to be done, the price and status of the work.

Excellent service all around, both in another recent purchase of a bike for one of my sons but also the repair of a bike after another son's mishap. Thanks

Knowledgeable staff good service

Thanks to staff @ Sutton branch . Great people especially the manager. Visited them few times , always had honest advice and great service.

They are fixing all your problems very quick. They very polite with the customers.

Nice friendly staff. Bike order was swift and bike set up well.

Enthusiastic and cheerful staff who rapidly dealt with my click and collect pickup.

Great products, service and professionalism

At the weekend I unfortunately hit a pothole, a week before a race so I panic bought a wheelset from Hunt (not purchased through Balfe's) which arrived wobbling and not true. I rang round numerous bike workshops in and around the Sutton area all of which couldn't fit me in until I spoke to Danny at Balfe's Sutton. Despite being fully booked up and being the only mechanic in store that day he said he would try and squeeze me in. Only a few hours later I had a phone call from Danny letting me know he had taken a look at them, so Quick! Unfortunately it wasn't good news for me. Danny trued the front wheel however diagnosed a manufacturing fault with the rear. I popped back and Danny showed me exactly what he found which meant I could contact Hunt with accurate information to get an immediate exchange. All sorted before Raceday! Danny was very polite, friendly, knowledgeable and helpful throughout. Thank you very much. I will be a returning customer for sure!

Ultra helpful - manager altered a spare part to get a frog bike ready for the next generation!